Feb22538 APAC Insider- APAC Legal Awards 2024 | 9 As a provider of comprehensive conveyancing services in Queensland’s real estate market, Sunstate Conveyancing has carved out a niche for itself thanks to its expert handling of transactions relating to both residential and commercial properties. From offering a full-service approach concerning sales and purchases, to conducting contract reviews, leasehold conveyancing, and preparing all of the necessary legal documentation, the expertise embodied by this team sees the needs of every client handled holistically. The story of this provider of Queensland p r o p e r t y conveyancing services begins with Rebecca Petroff, whose journey into the wider conveyancing space was preceded by a number of different roles in the broader real estate industry. Initially starting out as a contracts administrator, the insights that Rebecca gained into the nuanced world of property transactions laid the foundation for a shift to conveyancing, a move spurred on further by the keen awareness of this complex sector’s lack of readily available information to solve such challenges. Having noticed this considerable gap in a market crying out for innovation and an improvement in service delivery standards, Rebecca established Sunstate Conveyancing in 2020. As Rebecca herself explains, “the firm was founded with a mission to streamline the conveyancing process, making it more accessible and understandable for all parties involved.” Since Sunstate Conveyancing today sits atop a comprehensive service offering, as discussed at the top of the page, it is more than achieving this mission on a daily basis. Offering such a wide range of expert solutions has resulted in a client base that is equally as broad and includes everything from first-time homebuyers through to seasoned property investors, property developers, and even businesses as they transfer ownership of the likes of office buildings and retail spaces. No matter the client’s area of operation, Sunstate Conveyancing affords all a highly personalised approach, something underpinned by the likes of transparent communication, regular transaction updates, and a keen emphasis on building trust. It is ultimately these cornerstones that have led Sunstate Conveyancing on a journey from a small enterprise to being one of the top Queensland property conveyancing firms in less than five years. By laying the strong foundation of an unwavering commitment to excellence and achieving client satisfaction, Rebecca and her small, all-female team have been recognised for their innovation and outstanding service on a number of occasions, achieving a wealth of regional and industry awards for the comprehensive conveyancing support they provide to the people of Queensland. Just one example of this detailed support is found in the initiatives that the company offers, such as its weekly ‘Conveyancing Fun Facts’ newsletter, which currently has a circulation of approximately 20,000 real estate agents across Queensland. From industry insights to updates on conveyancing methods, this wellreceived newsletter has played an integral part in reducing contract fall-over rates as a result of easily preventable conveyancingbased errors. Rebecca tells us, “for anyone navigating the real estate market – whether buying, selling, or investing – understanding the full scope of conveyancing is crucial. At Sunstate Conveyancing, we provide the expertise, guidance, and support necessary to ensure a successful and stress-free property transaction.” In a sector defined by technological advancements, regulatory changes, and market unpredictability, this is not always easy however, and has resulted in Sunstate Conveyancing working tirelessly to leverage the opportunities this sector brings whilst also doing its best to build a defence against the challenges. Be it evolving with the market, engaging with clients on a deeper level than the competition, or upholding notoriously high service standards, Rebecca and the team are dedicated to not just following the market but thriving within it. This has led to a number of future plans entering the company’s pipeline, beginning with a drive to make its presence felt across all major Australian states by the end of 2025. From here, new services will be introduced into the fold that recognise the complex needs of these sectors, before technological innovations such as virtual reality property tours will be made available to clients. Even as it evolves, Sunstate Conveyancing remains committed to its renowned quality and personalised service, which continue to serve as its primary focus areas. In closing, Rebecca says, “Sunstate Conveyancing remains dedicated to enhancing the conveyancing landscape in Queensland. Our goal is not just to facilitate property transactions but to ensure that every client feels confident and well-supported throughout their real estate journey. With a focus on continuous improvement and client-centric service, we are set to remain leaders in the conveyancing industry for years to come.” Contact: Rebecca Petroff Company: Sunstate Conveyancing Web Address: www.sunstateconveyancing. com.au Most Trusted Conveyancing Firm 2024 - Queensland Jul24535
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