g August 2017 A nsider Helping Build Teams That Love What They Do, With A 90% Plus Retention Rate Also inside... Health and Wellness - Moving into the Digital Age - Optum® The International Travel College of New Zealand Ltd: Excellence, Integrity & Passion Bricoleur Consulting is a boutique internal brand led, alignment research and recruitment firm. We recently invited General Manager, Nitya Rao-Perera to tell us more about the company. ‘The ‘Script of Life’ Excellence in Delivery Capabilities
2 APAC / August 2017 Editor’s Note , Welcome to the August edition of APAC Insider Magazine, providing the latest news and updates from across the Asia Pacific region. In this edition, we learn more about boutique internal brand led, alignment research and recruitment firm, Bricoleur Consulting when we invited General Manager, Nitya Rao-Perera to tell us more about the company. On 27th July, TESARO, Inc. and Takeda Pharmaceutical Company Limited announced an exclusive licensing agreement for the commercialisation and clinical development of niraparib, a novel poly ADP-ribose polymerase (PARP) inhibitor. Elsewhere in this issue, we profile GemVCare® (Gem stands for Genetic Evaluation & Management®), the first Hong Kong based genetic testing company that specialises in diabetes. I truly hope you thoroughly enjoy reading this insightful issue. Jessica Daykin, Editor Phone: +44 (0) 203 725 6842 Email: [email protected] Website: www.apacinsider.com AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility.
APAC / August 2017 3 Contents , 4. News 8. Bricoleur Consulting: Helping Build Teams That Love What They Do, With A 90% Plus Retention Rate 12. Optum®: Health and Wellness - Moving into the Digital Age 14. GemVCare®: The ‘Script of Life’ 18. Phase8: A Provider of Sound Advice 20. Blue Dart Express Ltd.: Excellence in Delivery Capabilities 24. The International Travel College of New Zealand Ltd: Excellence, Integrity & Passion 26. JACC: Eurofins Strengthens Its Footprint in Food and Agroscience Testing 28. Anti-Corrosion Coatings Manufacturers Focus on Low-Cost, High-Performance Coatings for AsiaPacific Market 30. Constellation Brands, Inc: Constellation Strengthens Its Position in High-End Beer *
4 APAC / August 2017 NEWS , Licensing Agreement to Develop and Commercialise Novel Cancer Therapy Niraparib in Japan TESARO, Inc. and Takeda Pharmaceutical Company Limited on July 27 announced an exclusive licensing agreement for the commercialisation and clinical development of niraparib, a novel poly ADP-ribose polymerase (PARP) inhibitor.
APAC / August 2017 5 NEWS , This agreement includes the development of niraparib for the treatment of all tumour types in Japan, and all tumour types excluding prostate cancer in South Korea, Taiwan, Russia and Australia. Niraparib, first marketed in the U.S. in April under the brand name ZEJULA(TM), has quickly become the most frequently prescribed PARP inhibitor in the U.S. Under the terms of this agreement, TESARO will receive a $100 million upfront payment and is eligible to receive additional milestone payments of up to $240 million related to the achievement of certain regulatory and commercial goals. TESARO will also be eligible to receive from Takeda tiered royalties based on a double-digit percentage of net product sales. Takeda gains exclusive commercial rights for all potential future niraparib indications in Japan, and rights excluding prostate Gianoni was recognised for his p u r p o s e - d r i v e n leadership and the company’s accelerated performance alongside CEOs from software companies such as Hubspot, Slack, Salesforce, Gainsight, Box, Workday and more. The CEOs on this year’s list were selected based on five primary factors – company growth, work culture, product technology, financial performance and professional experience. Research was conducted using a broad set of data including information from reported financials, company press releases, Glassdoor, LinkedIn and other sources. Since Gianoni took over as CEO of the social good software leader in 2014, Blackbaud’s customer base has grown by 20 percent, stock price has more than doubled adding over $2 billion in shareholder value, organic growth has tripled and market cap has grown by $2.4 billion. The SaaS Report is a comprehensive source for business news, investment activity and corporate actions related to the software and SaaS sectors. For more information and to view this year’s list of Top 50 SaaS CEOs, visit www.thesaasreport.com/top50-saas-ceos-of-2017. For more information, visit www.blackbaud.com Blackbaud CEO Michael ‘Mike’ Gianoni Named One of the Top 50 SaaS CEOs Blackbaud, the world’s leading cloud software company powering social good, recently announced that Michael ‘Mike’ Gianoni, Blackbaud’s president and CEO, has been named to the list of Top 50 SaaS CEOs by The SaaS Report. cancer in South Korea, Taiwan, Russia and Australia. Takeda will be responsible for development of niraparib in Japan and the four specified countries, including all associated expenses. Additional terms of this agreement were not disclosed. “The niraparib development program addresses many of the most prevalent and devastating cancers worldwide. We must continue to make new treatments available to patients and, through research, further our knowledge into the full utility of this molecule,” said Christophe Bianchi, President of Takeda Oncology. “We are pleased to be collaborating with TESARO, a company we admire for its high calibre oncology expertise. This agreement represents another step in our goal of building Takeda’s robust portfolio in solid tumours and, more importantly, our commitment to patients living with cancer who desperately want - and need - new, innovative therapies.” Once-daily niraparib is the first and only PARP inhibitor that has received approval for the maintenance treatment of women with recurrent ovarian cancer, regardless of BRCA mutation or biomarker status. TESARO’s development plan currently includes clinical trials of niraparib in patients with ovarian, breast, and lung cancer. Janssen Biotech has licensed rights to develop and commercialise niraparib specifically for patients with prostate cancer worldwide, except in Japan. “TESARO is devoted to providing transformative therapies for people bravely facing cancer, and this partnership enables us to continue to globalise our mission,” said Mary Lynne Hedley, Ph.D., President and COO of TESARO. “As the largest pharmaceutical company in Japan, Takeda is recognised as a leader in oncology, and we are excited to work with the Takeda team to quickly advance niraparib for patients who need new treatment options.” Niraparib is not currently approved for use in Japan, South Korea, Russia, Taiwan or Australia. For more information, visit www.takeda.com
6 APAC / August 2017 NEWS , Tangam Systems Expands in AsiaPacific with Galaxy Entertainment Group Deployment TangamSystems continues to strengthen its AsiaPacific presence: Galaxy Entertainment Group (GEG), one of the premier integrated resorts in theworld, has deployed Tangam’s award-winning Table Games Yield Management (TYM) systemto increase table games profitability and enhance the guest experience.
APAC / August 2017 7 NEWS , The Southeast Asia (SEA) and Australia and New Zealand (ANZ) chromatography market is witnessing steady growth. Overall market growth is driven by the growing industrial sectors in Southeast Asia and ANZ, and a need to adhere to quality assurance, process control, and regulatory standards. “High cost of ownership, maintenance costs, and the need for quicker analysis are causing end users to shift toward better technologies such as process chromatographs,” said test & measurement research analyst Sneha Ayyar. “Vendors that focus on project execution, equipment support and value-added services as part of their offering will gain a competitive edge,” she added. Strategic imperatives for vendor success and growth in the SEA and ANZ chromatography market include: • Embracing change through new business models and technologies that offer scope for implementation of Industrial Internet of Things; • Reducing the footprint of the instrument to penetrate low-budget end users and increase the scope of applications; • Working with government agencies to capitalise on opportunities in the oil and gas sector and; • Differentiating themselves from competitors to win brownfield projects. “Although food testing, pharmaceuticals, and water and wastewater are the fastest growing end-user segments, the automation of equipment will become a key customer requisite to tackle the lack of skilled labour,” noted Ayyar. Frost & Sullivan’s study covers chromatography segments such as liquid, ion, and gas. End-user segments include oil and gas, chemical and petrochemical, pharmaceutical, biotechnology and life science, water and wastewater, environmental testing, food and beverage, government, and academics and research institutes. Regions like Singapore, Malaysia, Indonesia, Thailand, Vietnam, the Philippines, Australia and New Zealand are assessed. ww2.frost.com Need for Quality Assurance, Process Control and Regulatory Standards Drives Growth of Chromatography Market in SEA and ANZ Automating equipment is necessary to tackle skilled labour shortage and create growth opportunities, finds Frost & Sullivan’s Test & Measurement team. TYM is now operating across all 700+ mass and mass premium table games at Galaxy Macau, Starworld, and Broadway. “TYM was instrumental in delivering growth in EBITDA by improving operational and labour efficiencies while empowering our staff to execute positive changes to the floor and simultaneously enhancing player experience,” said Richard Longhurst, director of operations and director of gaming development and optimisation services at Galaxy Macau. He added, “Casinos have applied yield management principles for many years now. However, the TYM platform takes it to the next level by providing actionable insights and a seamless user experience that makes acting on recommendations and tracking the efficacy of operations transparent and hassle-free. By partnering with Tangam, our table games profitability will continue to improve and allow us to grow in an increasingly competitive Macau market.” “We are delighted to partner with GEG,” stated Maulin Gandhi, President at Tangam Systems. “A collaborative culture between operations and analytics, combined with the right software tools enables partners like GEG to align all teams with the same vision, resulting in market leading performance,” he added. “With the unique combination of table games analytics experience and technology, we can offer deeper, actionable insights from data. GEG successfully continues to leverage all the optimisation tools that TYM has to offer,” added Varun Nayak, SVP Gaming Strategy at Tangam. TYM is the only table games yield management solution that makes complex table games data actionable to all levels of management, with both better spread/pricing planning and real time response to dynamic changes on the floor. For more information about GEG, please visit www. galaxyentertainment.com
8 APAC / August 2017 , 1703AP22 Helping Build Teams That Love What They Do, With A 90% Plus Retention Rate Bricoleur Consulting is a boutique internal brand led, alignment research and recruitment firm. We recently invited General Manager, Nitya Rao-Perera to tell us more about the company. Established in 2010 they have a global footprint with hubs in Singapore, Hong Kong and most recently London. As a company, they focus on the tech, media and digital space. Alongside this they also work with multinational clients like eBay, Accenture, eYeka, L’Oréal, American Express and with global agencies like R/GA, Havas, Ogilvy & Mather, Grey Group, IPG Mediabrands and many more. Nitya gives us an overview of Bricoleur Consulting, their clients and the services they offer. “At Bricoleur Consulting, we help build teams that love what they do. Offering two key services and both of which use the internal brand as the starting point: 1. Company brand alignment across a company’s key audiences through research and consulting services. 2. We also offer internal brand insight led talent acquisition with a track record of on average 90% plus retention for all candidates placed. “Our services are designed to help our clients build a more successful and purpose driven organization in a social media and real time news led, VUCA world. We bring brand thinking to people management by focusing on the employee-employer relationship. We use mobile, online and other innovative research methodologies to understand and strengthen this relationship. Our ‘ICE’ model evaluates alignment between your internal, customer and employer brand faces by connecting your various data points.” As for Bricoleur Consulting’s 90% plus retention rate, Nitya details how the company love to help build teams and informs of the steps taken to achieve this. “To deliver on our promise and mission of helping to build teams that love what they do, we designed a candidate experience that is retention focused especially as the competition intensifies for digital talent. “The key assets that were essential to the success we have seen are: • Our 6-step process for engaging, assessing and providing post interview support • Client Internal brand diagnostic tool which provides insights that can be applied to the candidate experience • Research based Insights (our team are well informed and trained about industry trends and developments) • Applying EQ to acquire, retain and engage candidates • Bringing to bear our past experience as hiring managers or having done the jobs ourselves “Communication, information and support are the drivers of the recruitment experience. Our high touch experience ensures • Individual and personally relevant feedback • Transparency • Accessibility • Timely communication Bricoleur ICETM Model
APAC / August 2017 9 Contact: Nitya Rao Perera Email: [email protected] [email protected] Company: Bricoleur Consulting, 07-03 Tong Building 302 Orchard Road, Singapore, 238862, Singapore Telephone: +65 8133 4881 / +44 7925490662 Web Address: www.bricoleurconsulting.com.sg Helping Build Teams That Love What They Do, With A 90% Plus Retention Rate g
10 APAC / August 2017 , • Constructive dialogue providing pointers and advice • Assessment of cultural fit and personal circumstance • And our belief is doing the right thing by the people involved” What differentiates Bricoleur Consulting from competitors and marks them as the best option for their clients, Nitya notes the four key differentiators at play. “At Bricoleur Consulting, we use the internal brand as our starting point. As a company, we believe that culture fit may be more important than functional fit. Thus, we use different methodologies to help articulate and match the ‘internal’ brand DNA of the company to ensure that the candidates we place are a good match. “Our specialised insight led high EQ approach and single minded focus on retention have yielded positive results.” Some of the company’s achievements include: • 92% + interview rate of all candidates proposed • 100% repeat business from all our clients • 90% retention rate on average since our inception (tracked on a 12-month basis) • Worked on regional and global lead mandates • Worked with 5 out of 6 global agency networks and major companies like Ebay, Accenture, American Express and recently signed on with L’Oréal • Positive testimonials and referrals from candidates and clients. The company were also finalists in the two categories we entered at the Asia Recruitment Awards 2017. “We bring brand thinking to HR. Bricoleur Consulting sits at the cusp of HR and brand. Since inception we have always hired team members who come from a marketing, digital, research or advertising back-ground. They bring brand thinking to people management by focusing on the employee-employer relationship. Also, we map the internal brand of an organization at the outset. “At Bricoleur, we have always hired people that have walked in the candidates’ shoes. Each one of us has worked in the industry and has held hiring responsibilities and/or done the job we are recruiting for. This strategy gives us a unique advantage as we are able to communicate with candidates with re-assuring authority, using familiar experience as a point of reference. Our agency experience and fluency in industry terminology also allows us to ask more pertinent questions that are specific to the role. This opens more avenues for deeper assessment and more meaningful conversations that further aid in ensuring that the candidate is the right fit and will ultimately achieve job satisfaction. Our high touch approach combined with our strong client relations, allows us to provide a positive candidate experience.” The HR industry is riding a wave of transformation that are brought on by changes in technology, generational differences, decentralised work sites, values, skills gaps, organisational structure, changing priorities especially of the millennial generation, Gen Z entering the work-force and more. In today’s global workplace, where environments grow more diverse by the day, employee backgrounds, race, and religious beliefs may be in total contrast to one another. There is an ever-increasing need to identify the best way to empower and engage employees. In countries like Singapore, foreigners make up 25% of the workforce (http:// www.humanresourcesonline. net/events/why-hr-asia-pacificdifferent-rest-world/). For HR managers identifying the best way to communicate, inspire, retain and positively affect them poses a unique and ongoing challenge. Nitya discusses the outside influences affecting the industry. “Companies have always created marketing experiences for customers and prospects, to increase loyalty and grow their profit. However now the realisation is more pertinent than ever, which is that companies need to focus on improving their employee and candidate experience. With the world of work changing and advances in the digital and social media world, the internal is no longer just internal. Employer review sites like Glassdoor have employees reviewing the company in public forums. In order to develop aligned experiences between employees, candidates and customers, the walls will come down between marketing, HR and customer service. Our company brand alignment research evaluates alignment between a company’s internal, customer and employer brand faces.” With regards to the challenges Bricoleur Consulting have had to overcome to be successful in the Asia-Pacific region. Nitya details how the firm have been able to be achieve success and maintain it. “For us at Bricoleur Consulting approximately 90% of our roles in the advertising industry are digital/tech. Agencies are struggling to compete with digital companies like Google, Facebook, Spotify in attracting and retaining talent, therefore our role in managing the candidates experience, aligning expectations between the hiring manager and potential employees, finding the right culture fit between a candidate and employer is of utmost importance. “The current climate in which we are operating presents challenges with: • High attrition rates within the advertising industry • Digital Talent shortages • Long working hours • Less attractive remuneration packages • Fast pace of change • Average tenure for employees reducing” Looking ahead, Nitya praises the staff at Bricoleur Consulting and highlights what the future holds for the firm, from plans and projects to developments within the industry. “The best way to describe our culture at Bricoleur Consulting would be - High EQ, collaborative, open, results focused, strengths focused, warm, supportive and high achievement oriented. Our founder Anu D’Souza has always encouraged an ‘ownership mentality’ to drive loyalty, engagement, new thinking and innovation. “Today almost every company is undergoing a digital transformation. According to Forrester, 47% percent of executives surveyed believe that by 2020, digital will have an impact on more than half their sales. We see how digital has transformed media, education, financial services, marketing consumer goods, retail and other verticals. Now it’s HR’s turn. Digital and consumer marketing are permeating new ways of recruiting, working, learning, and engaging employees. This is why we have just launched our brand alignment services to help business leaders and HR heads measure and align brand perceptions and experiences amongst their different audiences. “Bricoleur Consulting will focus on brand alignment amongst a brand’s different audiences and the importance of qualitative research to marry hard and soft data in the HR space. With the ongoing transformations happening in the HR space, we will continue to see our offering evolving to meet the everchanging needs of this space.
APAC / August 2017 11 Helping Build Teams That Love What They Do, With A 90% Plus Retention Rate g
12 APAC / August 2017 , © 2017 Optum, Inc. 1702AP10 Health and Wellness - Moving into the Digital Age Optum® is a health services and innovation company. They collaboratewith partners across the systemto lead change in health care, transforming health care for a better future for everyone. We invited their chief growth officer, Lynette Oat to learnmore about the challenges facing large employers in the Asia Pacific region and the array of health services that Optumoffers. Large employers throughout the Asia Pacific region face a major challenge - how to provide health and wellness programmes on a consistent basis to employee populations - spread out over several geographies. Offering numerous programmes across borders typically requires partnering with multiple vendors, resulting in administrative and regulatory complexity, high costs, inconsistent engagement strategies and difficulty measuring outcomes. The result, not infrequently, is the reduced ability to engage employees and accurately measure that engagement. Providing globally consistent programmes has become an even bigger challenge in recent years, with the proliferation of health applications for use with mobile technology – smartphones, tablets and other wireless devices. These apps provide health education, wellness promotion, health risk awareness and related functions. Multi-modal accessibility will continue growing, as the number of mobile phone users in the region is projected to surpass three billion in the coming years. (1) But employers continue struggling to engage their employees. According to Gallup, 87% of employees globally are not engaged. Clearly, there is room for improvement. While better known for its EAP services, Optum in fact provides a broad array of health and wellness capabilities in nearly 150 countries worldwide. As an affiliate of UnitedHealth Group, a Global 17 company on the Global 500 list, Optum continually seeks to innovate to drive employee engagement while containing costs. A digital engagement platform, which Optum is introducing as a central part of its corporate health suite, is one such innovation. “Multinationals can boost employee participation rates in wellness programmes through a digital engagement platform that seamlessly integrates with health and wellbeing services,” says Lynette Oat, the chief growth officer of Multinational Employer and Payer Solutions at Optum International. “A digital engagement platform with a health, mind and body approach should be the foundation of corporate health programmes. Tracking daily activities, individual or corporate challenges, quality of sleep and nutrition to produce an individual’s real-time ‘health score’ is key. Integrating that information with the employee’s data from other wellness programmes enables employers to connect those in need to EAP counselling, wellness coaching, biometrics and other related programmes, which in turn provides a seamless, personalised employee experience. Employers who provide a holistic digital engagement experience can see increases in engagement of 40-50 percent over traditional programmes.” (2) Oat points out that, according to research studies, learning about health on a daily basis is more likely to motivate people to make healthier decisions as they go about their routines. “We see it as the next generation of wellbeing on the global stage.” Another key point: employers can get a greater return on their investment in a digital engagement platform that is integrated with a wide variety of wellness services. The data that a digital engagement platform provides can also help inform an employer’s wellness strategy in real-time. As multinational employers continue to evolve and enhance their health and wellbeing programmes, utilising multiple solutions from many different vendors will not be the preferred strategy. A more efficient and effective approach is to engage a single vendor with a strong digital solution that integrates an array of culturally sensitive wellness programmes across regions, thereby providing the consistency and global parity that employers seek. 1. www.medtechintelligence. com/feature_article/mobilehealth-in-asia-makingthe-most-of-smartphonetechnology/ 2. Based on a dacadoo analysis of 67,000 users. This type of engagement requires leadership investment and support.
APAC / August 2017 13 There’s a connection between the wellbeing of employees and the health of your company. Disengaged workers and disconnected vendors are barriers to creating a culture of health. That puts your bottom line at risk. Optum can help. We support the health and wellbeing of global workforces with integrated, comprehensive corporate health solutions. That’s how well gets done. optum.com/globalemployers THE HEALTH OF YOUR BUSINESS IS ONLY AS GOOD AS THE HEALTH OF YOUR EMPLOYEES Name: Lynette Oat Email: [email protected] Website: www.optum.com/globalemployers Address: 5 Merchant Square, Paddington, London W2 1AS UK Telephone: +44 (0)1865 787 384 Health and Wellness - Moving into the Digital Age g
14 APAC / August 2017 , 1701AP19 The ‘Script of Life’ GemVCare® (Gem stands for Genetic Evaluation &Management®) is the first Hong Kong based genetic testing company that specialises in diabetes. GemVCare® was founded in 2014 by local academics, medical doctors specialised in diabetes and scientists, supported by the Technology Start-up Support Scheme for Universities (TSSSU) through the Hong Kong Government Innovation and Technology Committee. We are also a member company of the Incu-Bio Programme of the Hong Kong Science and Technology Park. We are based in the Hong Kong Science Park, supported by a world-class infrastructure with a network of partners to serve the needs of our clients. Our Gemomic® Technology (which combines biomedical and information technology), is based on decades of university research and validated by over ten thousand clinical cases in our local population. This valuable research can be used to predict and prevent diabetes, plus offer personalised care to those with or at risk of diabetes. GemVCare® partners with a network of health care professionals who use the personal information result to empower the subjects to manage and reduce their health risks through lifestyle changes, early use of drugs and by proactively seeking personalised treatment. Genes & diabetes Our genetic codes are our ‘script of life’ and resemble a huge dictionary containing billions of codes, like the design of a car which consists of many different parts that collectively function to make the car move. These codes come from mother and father and reshuffle during mating to form the script of their offspring which determine their appearances, bodily function, disease traits etc. High-risk signals already exist in your body. Among them, your genes have already predetermined your risk of getting the disease since you were born. Diabetes and its complications are preventable and treatable. The earlier you understand your risk, the earlier you can act to prevent diabetes and its complications. Existing problems Typical symptoms of diabetes include thirst, tiredness, frequent urination, easy skin infection, unexplained weight loss especially in overweight/obese subjects. However, diabetes is often asymptomatic or symptoms mixed up with other diseases. Due to the silent nature of diabetes and low awareness of risk factors, many people who have or are at risk of having diabetes are not diagnosed, treated or controlled. Thus, many people are diagnosed with diabetes only when they present with lifethreatening complications such as heart disease, stroke, kidney failure, foot ulcer, due to delayed diagnosis or suboptimal treatment. Blood glucose will only alarm you when your body has already encountered problems. Therefore, blood glucose test alone is not an effective way to predict diabetes. Our solutions GEMOMIC® TECHNOLOGY Firstly, GemVCare® utilises university-patented technology to assess your own genes. Secondly, together with other risk factors and your current health condition, you can calculate your risk index of developing diabetes or its complications (cardiovascular disease and kidney disease). DForesee™ This panel of tests estimates a probability for having diabetes based on personal, genetic and modifiable risk factors. DForesee™ is suitable for anyone without diabetes, especially for the below high-risk persons: • Have a family history of diabetes; • Have hypertension or high blood lipids; • Have heart disease or had a stroke before; • Middle-aged persons; • Have had Gestational diabetes mellitus or have given birth to infants weighed 4kg or above; • Obesity; • Lack of exercise and; • Smoking. We also provide a comprehensive health assessment – DForesee Enlighten™, which not only includes your genetic test result, but also provides a personalised recommendation and follow-up by healthcare professionals. DProtect™ This panel of tests calculates a 5-year probability, that predicts the future risk of developing cardiovascular-renal complications. DProtect™ is suitable for the following diabetes patients: • Who have not had any complications yet; • Who have early stage of cardiovascular or kidney complications and; • Who have complications other than cardiovascular or kidney diseases. Apart from genetic tests related to diabetes, we also provide other diabetic biochemical tests to check for beta cell sufficiency and screen for monogenic diabetes. You may refer to our professional information page on our website for details of each test. You can order DForesee Enlighten™ from MyGemCode (www.mygemcode.com). DForesee™ and DProtect™ are only available on request from our service providers (http:// gemvcare.com/our-solution/ service-providers/). We provide tests related to diabetes including tests measuring beta cell sufficiency (C-peptide, Anti-GAD, Anti-IA2), screening for monogenetic diabetes as well as two genetic tests predicting probability of having diabetes and development of diabetes related complications. Our test is simple and safe. Only trace amount of buccal cells (Buccal swab or spit kit) or blood (1-2mL) is needed. No prior procedures e.g. fasting or stop medication is required. A simple questionnaire about patients’ non-modifiable (e.g. age and sex) and modifiable risk factors (e.g. smoking and body weight) will need to be completed for analysis for providing individualised recommendations.
APAC / August 2017 15 Company: GemVCare Ltd Name: Cadmon Lim Email: [email protected] Web Address: gemvcare.com Address: Unit 628, Biotech Centre 2, 11 Science Park West Ave., Hong Kong Science Park, Shatin, N.T., Hong Kong Telephone: +852 2809 2893 The ‘Script of Life’ g Diabetes – fast facts • 1 in 10 HK people have diabetes, affecting all ages; • 1 in 4 HK people can expect to develop diabetes in his/her lifetime; • 20% have diabetes before age of 40 years; • 15% of patients attending clinics of public hospitals have diabetes; • 30% of patients with heart disease or stroke have diabetes; • 40% of patients on dialysis have diabetes and; • 4% patients with diabetes develop critical illness per year and 1 in 5 patients with diabetes died with cancer.
16 APAC / August 2017 , Contact us to collect the specimen. The samples will be sent directly to our testing centre for genetic testing. A report will be sent to you after several working days. You may then explain and discuss the health plan with your patients or clients. Users of our services may also use our mobile app ‘MyGem’, to review and update their reports and health status for tracking.ions. DForesee™ and DProtect™ are tests based on combining patented genetic markers, non-modifiable (e.g. age and sex) and modifiable risk factors (e.g. smoking and body weight) to calculate the future risk of developing diabetes or its complications at a very early stage before these conditions appear. Genetic markers related to developing diabetes or its complications will be tested and results will show the high and low risk DNA carried by users. By using proprietary risk algorithms, probability of having diabetes or developing of complications will be predicted from current age to age of 65 in DForesee™ or age of 75 in DProtect™. MyGem™ App The MyGem™ App is a mobile platform designed to assist users to manage their health, with support from their healthcare professionals. This app empowers the users to take ownership of their well-being, and proactively monitor their key health indexes. Healthcare professionals can also keep track of these indexes to help both parties to make informed and shared decision. Use of report This report is useful for medical professionals to understand the health status of your patients. With a precise probability of current and other conditions, you will be able to have a better approach on your patient’s health plan by providing a target and motivation. Amongst diabetic subjects who use DProtect™ test, those with well-controlled blood glucose, blood pressure and blood lipids have reduced risk of developing these complications. Since patients with high genetic risk are more likely to develop complications, good control of other risk factors which can be controlled through careful management is particularly important in such subjects. The importance of treatment adherence 1 and early use of organ-protective drugs, notably statins and renin angiotensin system inhibitors 2-5 to prevent life-threatening diseases can be informed by the test. The report will also highlight the amplifying effects of age and disease duration on future risk of complications and the importance of act early to save life and money. In those subjects without diabetes, the report can inform their inherent risks of diabetes based on genetic risk score and family history and the impacts of weight reduction and cessation of smoking on their overall diabetes risk. DNA markers discovery Our Gemomic® Technology is based on decades of university research in our local population. Since 1995, we have established multiple prospective cohorts with ongoing evaluation to discover, evaluate and validate biomarkers for predicting diabetes and its complications including but not limited to heart disease, kidney failure, cancer, stroke and allcause death. These cohorts, databases and biobanks included 20,000 patients enrolled into the Hong Kong Diabetes Registry 6, 4500 adults and adolescents as control subjects 7-8 and 1000 first degree relatives of families of young onset diabetes 9. We are also part of the Asian Genetic Epidemiology Network 10-11 and Global Diabetes Consortium 12, the latter supported by the United States National Institute of Health, which are our key collaborators for validating our discoveries, along with other respected universities in China, Europe, Australia, Singapore, Korea, Japan and USA. Using family-based linkage analysis 9,13-15, investigations of candidate genes 16-20 and genome wide association studies 21-23, we have discovered rare and common genetic variants predictive of diabetes and its complications 24-26 with replication in other cohorts or supported by independent metaanalysis 27. Validation Based on the genetic markers discovered in our Chinese cohorts with validation in other Asian populations or independent analysis, we have developed proprietary risk algorithms combining these genetic markers, with highly modifiable risk factors to predict probabilities of diabetes or its complications over time. Given the subtle inter-ethnic differences in genomic architectures as well as distribution, frequency and effect size of these genetic variants within the same loci 21,28, these genetic markers and algorithms are highly applicable to Asian populations which account for 60% of the global population with diabetes 29. Despite the modest effect size of these individual risk factors, whether genetic 21 or non-genetic 30, their joint effects can be amplified to increase the odds to 3-10 folds in complex diseases due to multiple causes 31. Based on these premises, we have used similar strategies to develop many risk equations for predicting multiple diabetic complications with personalised reports and decision support, which were proven to change practice and health care behaviours with positive clinical outcomes
APAC / August 2017 17 The ‘Script of Life’ g
18 APAC / August 2017 , AE170102 A Provider of Sound Advice While Phase8 works with some of the biggest brands in the world, but also with smaller, local companies. This gives the firma competitive pricing across all deliverables, who recently won APAC awards - Best Multi-Discipline Electrical Engineering Service 2017 & Excellence for Advanced Audio Restoration Services. We interviewed CEO at Phase8, John Graham to learn more about the remarkable array of services the firmprovides. The quality of Phase8’s work, marks them out as a cost-effective solution and as such, their attention to detail means less maintenance and a service you can rely on. Phase8 is the place to go for all your electrical engineering needs. They understand that not every client knows how to communicate and as such, Phase8 invites you to discuss in a non-technical conversation what you are trying to achieve. From here, their seasoned experts will tailor a perfect solution for you. Electrical research & development CEO at Phase8, John Graham focuses our attention to analysing existing technologies, mapping technological advancements and identifying commercial opportunities, as the interview kicks off. “At Phase 8, we believe that nothing is set in stone and everything can be improved. Behind every good idea is a thought process and several occurrences that spark the initial realisation that there could be an opportunity. At Phase 8, our entire philosophy for work is wrapped around the concept that everything can be improved and we have designed a method that emulates the natural process for coming up with revolutionary ideas. “As well as ongoing research and development into artificial intelligence for the Australian Government, Phase 8 has published numerous industry leading papers including Power Supply and the Effects on Appliances and Predicting the Amount and Type of Damage from a Power Incident. Phase 8 is at the leading edge of innovation in terms of uncovering the next technological advancements in electrical engineering.” Electrical engineering & design Phase 8’s intelligence powers tomorrow’s electrical products. At Phase 8, they use a specialised eight stage process to ensure success for every client. John then elaborates on this aspect of the firm’s work. “Our electrical engineering design team are focused on offering Australian and international industrial manufacturers a competitive advantage both in the engineering of the products they manufacture and in the way they manufacture these products. “Phase 8 provides full product development for any electrical invention, working both up and down stream, either playing a specific role or managing the entire life cycle of product development. Our team improves manufacturing efficiencies to increase profit margin, mitigate risk and reduce down time. “To assist with these progressive electronics engineering advancements and ensure the future success of our clients, we also provide regular maintenance services. Our routine inspections will help maintain quality control on production lines and make sure output continues at the highest level possible. “So, you can take your concepts to the next level and create products you never thought were possible. Our engineers have helped some of the most well-known brands on the planet invent something new or refine what they already had.” Leading faults, forensics & testing unit Phase 8 is by far the most experienced and successful electrical engineering firm in Australia - when it comes to fault finding, forensic investigation and controlled testing - John tells us. “Don’t place your staff, your property or the public at risk; accidents happen and you need to know exactly where, why and how to react – fast. Phase 8’s controlled electrical product testing services provides a comprehensive range of controlled product testing throughout all levels of the development phase. From prototype to system upgrades, we ensure safety and quality ensuring the product meets Australian and international standards. “Our team is equipped to handle major community power outages, servicing the emergency electrical needs of cities, towns and remote rural locations. If there’s a doubt, don’t risk it with anyone else. Phase 8 is Australia’s most trusted and experienced electrical problem solvers; working with all industry sectors for a fast and reliable resolution first time. “Phase 8 offers electrical faultfinding, product testing and electrical scientific analysis to remove any grey area from an incident or crime scene. We uncover clear conclusions to assist insurance claims, and provide cause, management and prevention to help avoid issues in the future. “We also support manufacturers and energy suppliers during the claims process. Phase 8 will stand up and assist in any relevant legal battle, offering expert objective knowledge, research, advice and testimony (where required). We help our clients maintain innocence, protect their position and prove they are in the right.” Advanced audio restoration Working with government, protection and law enforcement agencies as well as the music, film and animation industry, Phase 8 brings a superior level of audio
APAC / August 2017 19 Disaster management & system rescue Phase 8 is Australia’s preferred disaster management team; called in during the most pressing incidents to rescue prime infrastructure, utilities, critical data storage and any other assets affected by electricity. Past success stories, include the below. The Australian Wool Industry Flood Phase 8 came to the rescue for the Australia’s wool sales to the world, saving data and avoiding complete disaster. Tullamore Sewage System Failure (Country NSW) Investigated, diagnosed and redesigned the system to overcome the complete town failure of the electronic automated system. Hunter Valley Wine Region Flood Phase 8 Rescued over 120 wineries valued at over half a billion dollars by recovering pumping systems and electronics. Newcastle Floods - NEC Entertainment Centre Project managed and diagnosed electrical system failures to minimise impact on the NEC, residents and businesses in the area. Proserpine- Recovery of the water treatment and sewerage systems after Cyclone Debbie. Fiji - Cyclone Winston. Recover many vital systems and services. Singapore- The largest data centre in Singapore that controls all communications in and out of Singapore to the rest on the world. Vanatu- Cyclone Pam. Consulting on electrical services. A Provider of Sound Advice g restoration to any project, John explains “When the difference between distortion and comprehension means saving lives, Phase 8 is called in. Like electricity, audio has a current of its own and understanding this current and how it can be filtered to reveal hidden data is where Phase 8 excels. Another feather in the Phase 8 cap is this unique and specialised field unmatched by other electrical engineering firms. “As technology advances at such a rapid rate and the years of time continue to pass since the first invention of audio recording, the amount of work in this specialised field grows every day. Phase 8 works with public, private, government and military sectors to decode audio data to restore it to its most organic state.” Training services The ethos behind the firm’s training services, is that ‘knowledge is power!’ In this vein, you can give your business a fighting chance by empowering your team to improve and perform, John explains. With Phase 8, you can invest in your firm’s knowledge and practical intelligence, for a more effective workforce. “We improve the level of electrical knowledge and skill within the workforce. Our Transform8 and electrical engineering excellence courses offer companies a fast, effective and affordable way to up skill their workers, managers and executive board on relevant electrical theory and best practices. “Phase 8 is essential for electrical related companies looking to improve the overall electrical knowledge and understanding within their organisation. With our stimulating course content, Phase8 will help raise your team and stakeholders’ capabilities in electrical failures and engineering work. “Course delivery can be via a staged public speaking style of presentation or in a more closeknit, hands-on, team environment. For executive level management, Phase 8 also offers a boardroom style, virtual board member session where c-level members can be efficiently updated on top points of priority and concern.” Professional insurance services Phase 8 also services the insurance industry with complex claims, faults and forensics. The firm is here to assist you in this vein, as John Graham goes on to explain. “Our engineers are committed to maintaining the perfect electrical environment, no matter what the situation is. Our rapid response unit has been created to provide a dedicated electrical engineering team to help with quick disaster recovery. We aim to be on hand assisting recovery within 12 hours, no matter what your location in Australia and 24 hours other parts of the world weather (access) permitting. “Our emergency specialists provide expert technical and failure analysis for damaged electrical equipment, to help pinpoint specific problems. As well as comprehensive electrical repair, we also specialise in data recovery, with the aim to minimise downtime and loss. “We also work closely with insurers assisting with claims, to achieve a positive result. Our team delivers quality advice both highly technical, and easy to understand plain English. Phase 8 also provides claim verification, assisting insurance companies and insurance adjusters, helping to eliminate exaggeration and false claims.” Energy improvement & management Working with global energy providers, Phase 8 is passionate about the evolution of electrical engineering, John enthuses as he provides his concluding remarks. “With sustainable engineering and green products becoming increasingly prevalent around the globe, energy management technology has never been more important. Phase8’s electrical engineering expertise will allow you to develop sustainable advancements, regulate your output and lower your operating expenses. “With sustainable engineering and green products becoming increasingly prevalent around the globe, energy management technology has never been more important. Phase8’s electrical engineering expertise will allow you to develop sustainable advancements, regulate your output and lower your operating expenses. “Assisting in the continuing development of green energy products, Phase8 is helping create the perfect electrical environment for today and tomorrow. Combining our engineering and design with extensive controlled testing, we will work with your team to manufacture efficient products that will help save the maximum amount of energy possible. Phase8 consults continually with industry governing bodies during the product design phase, working to ensure every product comes within the green and electrical standards. “Our sustainable electrical engineering skills have assisted energy companies, manufacturing plants, industrial designers and they can work for you too. We also follow these standards when conducting power audits, the focus, allowing our clients to run as efficiently as possible. “Our energy saving recommendations help lower power output, increase revenue and allow our clients to play their part in the global green energy revolution. In addition, our software development division is currently creating artificial intelligence for automation. This technology will soon transform the way power can be saved within any residential, industrial or corporate property. “Whether it’s assisting in the manufacturing of energy-saving products, working out more efficient operational processes or developing breakthroughs of our own, we’re looking to the future. Take action with energy management and become a better corporate citizen today. Use our booking form and find out more about working green with Phase8.” Company: Phase 8 Name: John Graham Email: [email protected] Web Address: www.phase8.com.au Address: PO Box 298 Sydney NSW 2001, Australia Telephone: +61 408 678 388
20 APAC / August 2017 , As part of the DP DHL Group’s (DHL Express, DHL Global Forwarding & DHL Supply Chain) Post - eCommerce - Parcel (PeP) division, Blue Dart accesses the largest and most comprehensive express and logistics network worldwide, covering over 220 countries and territories and offers an entire spectrum of distribution services including air express, freight forwarding, supply chain solutions and customs clearance. When undertaking a new project, what steps does your firm take to ensure the clients receive the best possible outcome? Blue Dart has always been a insanely customer centric brand and our customers will always be our priority; we fulfil their expectations with simplified services, industry-focused technologies and solutions, loyalty programs and by always listening and acknowledging them. We have always been prompt in identifying new opportunities in the market place through constant research on customers, industry verticals and macro-economic trends, makes it an intelligent organisation, resulting in new product initiatives & solutions that are customer-oriented. Blue Dart has also invested heavily in technology infrastructure to create 1705AP06 Excellence in Delivery Capabilities Blue Dart Express Ltd., South Asia’s premier express air and integrated transportation & distribution company, offers secure and reliable delivery of consignments to over 34,973 locations in India. differentiated delivery capabilities, quality services and customised solutions for clients. This has enabled us to offer web-based solutions mentioned above to customers that can be integrated with their core products. Apart from providing customised technological solutions, Blue Dart’s reach in Tier II & III towns, timely remittance and periodic cash reconciliation are also some of the factors that offer us an edge over other logistics solutions providers. All the major e-tailing organisations work with us and with them, we have co-created solutions to offer value to our end customers. Blue Dart is the only domestic express company to have a fleet of 6 Boeing 757 freighters and a flotilla of 11,091 vehicles which meet delivery schedules and speed shipments to their destinations. Blue Dart has a strong First Choice Culture and drives a quality program named First Choice that has a five step DMAIC (Define, Measure, Analyse, Improve and Control) methodology to long-term solutions. The brand also deploys the Net Promoter Approach that helps identify the Net Promoter Score and highlight areas of improvement. Customer Service is a nodal point between the customer and the organisation. To strengthen this relationship, we introduced Key Accounts Management. The mission of Key Accounts Management is “Retain and grow business and customer loyalty, providing uniform customer experience and innovative solutions delivered by our competent people” and Customer Loyalty program: Blue Points – Amazing Returns to engage the customer, build their loyalty; improve our Share of Wallet and retention. These initiatives have ensured high scores for Blue Dart in the latest Customer Satisfaction Survey (CSS) & Brand Equity studies. What is your firm’s overall mission and what steps do you take to achieve this? Blue Dart’s vision is “To be the best and set the pace in the express air and integrated transportation and distribution industry, with a business and human conscience. We commit to develop, reward and recognise our people who, through high quality and professional service, and use of sophisticated technology, will meet and exceed customer and stakeholder expectations profitably.” Blue Dart has been alert, flexible and intelligent organisation across the express logistics supply chain in the country. From pickup and delivery services to reverse logistics to e-commerce customers, Blue Dart’s service portfolio is built on establishing continuing excellence in delivery capabilities. We have been servicing the e-tailing industry ever since its emergence in India in 20092010. Over the years, we have serviced all leading e-tailing players through its best-in-class, highly differentiated, last-mile delivery offering and value-added services. In 2014, Blue Dart successfully became a part of Deutsche Post DHL (DPDHL) Group’s Post - eCommerce - Parcel (PeP) division which has further enabled the company to tap on the strong growth momentum seen in the dynamic e-tailing market in India. What differentiates your firm from your competitors and marks you out as the best possible option for your clients? Blue Dart is the Preferred Express Logistics Service Provider in India. Over the years, through its highly-customised product and service offerings, Blue Dart has partnered with leading companies across various industry verticals. Most of the customers that we partnered with since inception are still with us even today. Blue Dart throughout its 34 years of existence has grown from delivering a few dozen packages
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