Australian Enterprise Awards 2020
12 APAC / 2020 Australian Enterprise , Jan20035 Mortgage Brokers of the Year 2020 – Melbourne AquaMortgage Solutions is a broker based in Victoria whichwas recently crownedMortgage Brokers of the Year 2020 – Melbourne by APAC Insider. We speak to Diana Hodzic about the firm, its philosophy and how it strives to ensure client satisfaction each and every time. Aqua Mortgage Solutions understands that making a big purchase can be a daunting experience. There is always so much to consider when taking out a loan, whether it’s re-financing, down-sizing, investing or buying a first home. That’s why it is vital to use an expert who understands the finance industry and can find you a competitive loan that suits your needs and lifestyle. Diana Hodzic, Director of Aqua Mortgage Solutions, provides a brief overview of the firm, its clients and the services it offers. “At Aqua Mortgage Solutions, we strive for excellence in all that we do and look forward to helping you reach your finance goals,” she explains. “We believe that loan products should be easy to understand, easy to access and allow you peace of mind. “You should think of us as a professional resource in the same way you think of your accountant, financial planner or solicitor. You can rely on us to always think of your best interests.” The firm has enjoyed increased success of late and Diana continues to explain the rationale behind this, and what it is that really sets Aqua Mortgage Solutions aside from competitors. “Putting our customers at the heart of everything we do sets us apart from our competition,” she says. “We will work with you and your service providers (be it real estate agents, conveyancers and/or lenders) during your purchasing or re-financing process, while ensuring you obtain the finance that best suits your circumstances and needs. “When you call Aqua Mortgage Solutions, you will speak to a real person. We will guide you through your loan process, providing you with information and support every step of the way.” Aqua Mortgage Solutions employs online technology to ensure that it stays ahead of the curve, and can continue to operate as effectively and efficiently as possible. “All of our clients are able to complete applications for all loans online and provide all required documents to us electronically,” explains Diana. “Aqua Mortgage Solutions is always attending courses and training to stay ahead with all new technology in order to continue to service our clients effectively and efficiently on a daily basis.” The internal culture at Aqua Mortgage Solutions is one of professionalism and knowledge, and the expertise of its dedicated team puts the firm in an ideal position to be able to advise clients on a number of financial products. AquaMortgage Solutions “Whether you are a just starting out with your first home, or you are a seasoned investor, we are committed to providing you with the right home loan to meet your needs,” Diana is keen to highlight. “We will discuss every aspect of your loan with you and ensure you understand the fine details – like competitive interest rates, offset facilities, unlimited additional deposits and redraw facilities. You can rely on us to provide you with customer service that you will value for the life of your loan, and that we will continue to support you in achieving your future goals. “When you call us, your queries will be answered by one of our friendly brokers. We will guide you through your entire loan application or re- finance process and provide you with the assistance and advice you need into the future. Ultimately, you can feel confident that you are in safe hands and we will find the loan that’s right for you.” Contact Details Company: Aqua Mortgage Solutions Web Address: www.aquamortagesolutions.com.au
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