Seals HQ Pty Ltd Leading Providers of Biodegradable Security Seals 2021 Business Accountancy of the Year - Perth Tut Roofing Best Roofing Contractor – Greater Perth There’s no accounting for success, but this Perth based firm have gone to extraordinary lengths to ensure that they deliver it on behalf of their clients. Pine Accounting and Tax Services is the result of years of experience, navigating the challenging waters where the legal and financial sectors converge. Functional Legacy Mindset Pty Ltd Clinical Psychologist of the Year (Victoria): Dr Kerry Chillemi
2 APAC / Australian Enterprise Awards 2021 Editor’s Note , 4. Pine Accounting and Tax Services: Business Accountancy of the Year - Perth 8. Tut Roofing: Best Roofing Contractor – Greater Perth 10. Functional Legacy Mindset Pty Ltd: Clinical Psychologist of the Year (Victoria): Dr Kerry Chillemi 12. Life Cykel: Best Mushroom Products Company 2021 13. Armstrong Health: Best General Health & Wellness Clinic - Geelong 14. Opal Consulting Pty Ltd: Most Trusted Migration & Visa Services 2021 15. Macondo: Best Exotic Dining Experience - Brisbane 16. Maraboon Veterinary Surgery: Best Full-Service Veterinary Hospital - Central Queensland 17. Magnolia Capital Pty Ltd: Business Advisory Firm of the Year 2021 & Best Investment Management Company - New South Wales 18. Equissage Therapy (Australasia): Best Animal Therapy Equipment Developers - Australasia 19. Bprimal: Best Online Footwear Retailer - Antipodes 20. Chocolate Works: Most Innovative Custom Chocolate Product Supplier 2021 21. Ocean Reeve Publishing: Best Australasian Independent & Self—Publishing Company 2021 22. Evergreen Doctors: Best Functional Medicine Practice - Asia Pacific 23. Alessio’s Gardens: Best Landscape Construction Company - Perth 24. Northern Cemeteries: Most Trusted Funeral Services Provider - New South Wales 25. Flooring Domain: Best Online Flooring Directory 2021 26. Spotzer: Best eCommerce Digital Marketing Agency - APAC 27. Activa Homes Group Pty Ltd: Custom Home Builder of the Year - Western Australia 28. LifeStart Naturopathics: Best Women’s Fertility & Pregnancy Practitioner – Queensland 29. Fenglehorn Pty Ltd: Best Food Condiments Manufacturer 2021 30. The Indoor Plant Co: Best Online Gift Delivery Service - Greater Melbourne 31. Datanova Cloud Pty Ltd: Best Disability & Aged Care Software Solutions – Antipodes Contents Welcome to the APAC Australian Enterprise Awards 2021 The Australian Enterprise Awards returns seeking to acknowledge those businesses and individuals who have played a pivotal role in the resurgence of one of the world’s biggest economies. As one of the top 15 highest grossing economies in the world, Australia boasts many individuals and organisations from across a myriad of sectors and industries deserving praise and recognition. The trade Australia engages in across the globe makes it a major player in the world economy and the Australian Enterprise Awards will shine a light on the firms and individuals who’ve contributed to Australia’s perseverance to retain this role, despite the worldwide economic struggles. The impact of COVID-19 has wreaked unprecedented upheaval and many in the business community are still getting to grips with the biggest peace-time crisis they’ve ever had to deal with. It has however, offered business leaders an opportunity to innovate and bring about permanent positive change and this is an incredibly exciting time to be nominated and get noticed.
3 APAC / Australian Enterprise Awards 2021 Contents , 32. Emu Florist: Retail Florist of the Year - Sydney 33. Seals HQ Pty Ltd: Leading Providers of Biodegradable Security Seals 2021 34. Ezi Security Systems: Crowded Space Physical Security Specialist of the Year 2021 35. Hebco Industrial: Best Industrial Gearbox Repair Company 2021 - Victoria 36. Australian Healthcare Qualifications and Training: Best Healthcare Training Organisation 2021 37. ConfidenceClub: Best Online Adult & Youth Incontinence Products Retailer 2021& Customer Service Excellence Award 2021: Disrupting one of the unsexiest markets in Australia 38. Redwood Funerals: Funeral Directors of the Year - Victoria: Positive Change in Funeral Care 39. Hoosh: Best Marketing Teams Support Platform 2021: Forging Invaluable Partnerships for Marketing 40. Boxtech Pty Ltd: Most Outstanding Cloud Services Provider 2021 41. CSA Fencing WA: Fencing Contractor of the Year - Western Australia: Going For The Fences 42. Loop Roof: Best Rooftop Bar 2021 – Melbourne: A Rooftop Paradise 43. Everton Park Hair and Beauty: Most Friendly Hair & Beauty Salon – Brisbane: Beauty Inside and Out 44. Concierge Car Wash: Best Hand Car Wash Service Provider 2021 45. The Lounge & Co: Best Luxury Hair Salon - Queensland: Boutique and Luxury Hair Care 46. Stainless FX: Best Kitchen & Bar Steel Products Manufacturer & Installation Company 2021: Steel the Show 47. Jane Simpson Brows: Most Trusted Eyebrow Artist (New South Wales): Jane Simpson: The Power of Brows 48. Ideas Marketing Solutions: Best Professional Branding Agency - New South Wales: Professional, Punchy Brand Management for New Businesses 49. Belle Sorelle: Best Cosmetic Treatment Clinic – Perth: A Beautiful Sisterhood 50. Earth Inspired Creations: Best Australian Stone Jewellery Collection 2021: Mother Earth’s Own Jewellery Collection 51. Clearwater Agency : Most Innovative SEO Agency 2021: Crystal Clear Solutions 52. Shephard Transport Equipment: Trailer Manufacturer of the Year 2021 53. Anomaly: Best Video Production & Marketing Agency - South Australia 54. Blue Heeler Tanks: Best Water Tank Supplier - Southern Queensland: Proudly Australian 55. Luxe Mirrors Australia: Best Online Mirror Retailer 2021 - Brisbane 56. Fifth Estate Co: Best Men’s Hair Care Products Retailer 2021 57. Ramselec Electrical Solutions: Best Solar Solutions Provider - Melbourne 58. Mader Group: Most Trusted Mining and Civil Contractor 2021 59. Big Ditch Dam Company: Best Dam Building & Repair Company 2021 & Innovation in Dam Design & Construction 60. mOOvement: Best Cattle AgTech Solutions Provider 2021
4 APAC / Australian Enterprise Awards 2021 , It’s not enough to know where money is going these days. People expect more from those who take care of their finances. Instead of simple number crunchers, clients want to know that their accountancy team has their best interests at heart. Those who turn to Pine Accounting and Tax Services know that the team are always looking to secure them and their businesses in the best possible place. Over the years, Pine Accounting and Tax Services has been able to work with clients of various standing, from individuals through to small businesses and onto large corporate structures. Each is provided with the same level of care and attention, treated with equal importance at every stage. With the ability to offer a wide range of services, including tax returns, business consulting, Superfund compliance and audits, it’s clear that the Pine team are more than qualified to provide a comprehensive offering that answers any and all accounting and tax needs. Where the team thrive, however, is in how they achieve this. Trust lies at the heart of every decision made by the team, who take the time to ensure that their clients are comfortable with what is being done on their behalf. There is always an assurance that the team will offer high-quality, professional, timely services for all clients, no matter what their size or industry. While the team offers a little more than simple number crunching, accuracy is at the heart of what is on offer. There are no errors, no hidden fees and a fast turnaround to ensure that people can make the decisions they want to quickly and move on with their lives. There’s never a bad time to get in contact with the Pine Accounting and Tax Services team, as they are always on hand, ready to offer some friendly advice. This means that when a crisis emerges, they are around and available to make things good again, even out of hours. As your trusted advisory team, they thrive under pressure and thrill in the chance to prove themselves in stressful situations. In many ways, this is what sets apart the Pine Accounting and Tax Services team from the rest of the crowd. Where others will sit back and wait for events to occur, this team is always finding new and exciting ways to be proactive in their approach. Much of the team’s work spans numerous industries, and has the potential to be applied to dozens more with ease. Tradies, deli Business Accountancy of the Year - Perth There’s no accounting for success, but this Perth based firm have gone to extraordinary lengths to ensure that they deliver it on behalf of their clients. Pine Accounting and Tax Services is the result of years of experience, navigating the challenging waters where the legal and financial sectors converge. Having proven themselves to be an essential part of Australian business, they’ve been recognised for their success. We dig a little deeper to discover exactly what they’ve done that sets them apart from the competition. Jan21125 owners, pharmaceuticals and financial planners all turn to Pine Accounting and Tax Services for assistance. They do so because they know that they will receive a service that is second to none, providing invaluable support that is targeted specifically at their aims. The team at Pine Accounting and Tax Services always work towards partnership, collaboratively building up something stronger than what was once there. It’s an approach that has secured impressive success for all. As a team who focus on handling the tax and accounting needs of various individuals and organisations, it’s little wonder that this firm is now able to offer a wealth of personalised service to clients. For selfmanaged super funds, Pine Accounting and Tax Services is ideally placed to lodge tax returns and completes all necessary reporting and lodgements to the ATO. For all Superfund clients, Pine tax engages an independent auditor to ensure that a client’s Superfund meets with the stringent regulatory and compliance requirements of the industry. By doing this, the team are frequently in touch with auditors and trustees to ensure any errors are rectified and trustees in a process are well informed of the Superannuation laws. This same careful approach can be applied to individuals too. When the time comes for tax returns, things can get very stressful, very quickly. Fortunately, the Pine Accounting and Tax Services team are able to simplify such processes significantly. Working closely alongside clients, the team can complete and lodge a tax return with the ATO, enabling you to get a refund in no time at all. This hasslefree process has been refined over years and is sure to make even this most tiresome of processes a breeze. Small and medium businesses naturally bring their own unique challenges to the table, that fall between the needs of an individual and the complexities of a self-managed super fund. When the time comes to file the necessary tax information, the Pine Accounting and Tax Services team will already have matters well in hand. They collate and simplify preparations and lodgements of a firm’s annual taxation, financial statements and reporting requirements. As the team already work alongside a firm when it comes to these matters, it is easy to assist in the management of staff payroll, superannuation
5 APAC / Australian Enterprise Awards 2021 g Business Accountancy of the Year - Perth
6 APAC / Australian Enterprise Awards 2021 , Jan21125 contributions and fringe benefits to name but a few factors. The comprehensive support that is offered to clients has proven time and time again to be the secret to the firm’s impressive success within the financial sector. Part of the Pine promise is an ethos that ensures better value for money on behalf of all concerned. It’s this approach which has led the team to become a brand leader, and indeed a brand of choice, throughout Australia. Securing this position has not be easy for the team and has involved a great deal of work on all sides. Now, Pine Accounting and Tax Services is able to offer clients the skills of a qualified Certified Practising Accountant (CPA), Certified Management Accountant (CMA) and registered tax agent. This comes in the form of Hamza Maqbool, who completed his Masters in Accounting at the University of Western Australia and gained his MBA from Institute of Business Management Pakistan. When this knowledge is supplanted with over ten years working with large firms in public and private accounting practice, it becomes clear that Hamza knows the industry inside and out. Thanks to this, clients know that they are receiving quality assistance that will give them the same opportunities as their larger competitors. It makes him the ideal person to lead Pine Accounting and Tax Services to the next level. The team at Pine Accounting and Tax Services has flourished under this impressive leadership, with an atmosphere that is committed to improvement and takes advice from all quarters. There is no place to settle here, with new ideas and concepts being explored all the time. Needless to say, this has allowed an ambitious team to flourish as they test the waters of the industry at large. Pine Accounting and Tax Services acts as a platform where they can push the limits. Those who come to Pine Accounting and Tax Services all share a real passion for the industry, and value what they will be able to offer to the client. As a young company, the team are committed to supporting those who may not have the experience of other firms. This has proven incredibly useful to the way in which the business operates as it has encouraged a learning environment. Staff are able to connect with the mission of the firm by feeding on the work of others. This is why training is done on the job, as it allows people to see how things work in action. As well as offering a practical approach, it invites people to share in the general ethos of the company. This practical approach benefits everyone, and people can progress to new levels of independence as they feel comfortable. Regular reviews are conducted by senior managers to ensure that standards are kept high and progress is being made. During the COVID-19 crisis, this high standard of leadership has been vital to securing success, both for Pine Accounting and Tax Services and for the clients whom they serve. There has been an enormously disruptive element to the industry at large that has made the need for active players clear to many businesses. While some had previously been able to act with advisors who essentially acted as compliance officers, the need for a team who were able to react quickly and effectively to the changing circumstances of the last year has been clear. This situation is unlikely to change as business starts to react to the way in which the COVID-19 pandemic has affected how industry operates. It became clear very quickly that the best advisors were those who could take an agile approach to this unprecedented challenge. Finding new ways of working with clients was a priority, and so the team at Pine Accounting and Tax Services have been able to adopt new technologies such as video chats and online tools to support their clients. This change was very easily achieved thanks to the team championing the use of cloud technology long before the crisis occurred. They have long been able to work from any location as a result of this decisive move. Having this capacity in hand well before it was required allowed the team to get a head start on many competitors in the business, as well as supporting many clients who suddenly found themselves requiring urgent support in this way. While many have adapted well to the need to implement social distancing methods and WFH requirements, it’s clear that this is just the first step for many as opposed to the final destination. Firms and teams must embrace the potential of technology not just to survive the fallout from COVID-19, but to ensure they are fit for purpose in the 21st Century. The world of digital technology has opened up new opportunities for all, but those who don’t take part will be left behind. This means that businesses must train their staff so that they can work remotely in an effective manner. There must be more investment in the appropriate infrastructure, covering areas such as technology and cyber security, to ensure that this is the case. The impact of opening the technological doors is to remove physical boundaries from businesses. A client based in Perth can seek the services of accounting firms in other states without compromising on quality. While this allows the team at Pine Accounting and Tax Services to access a much larger market, it also invites much more competition from across the board. By staying afloat in these challenging times, the team will be able to grow more effectively, leading a charge and making a justified claim to being a market leader. Looking forward, the future seems bright for this intrepid team. The COVID-19 pandemic has not stymied their work, but made it all the more effective, accelerating many clients through years of work and development. As the team has explored new possibilities for expansion, they have increased their extensive range of services to appeal to a broader range of clients. This includes mortgage broking services, originating from the need to help clients meet their financial needs. In line with the technological revolution in which the team have invested so much, the launch of a new app “MyTaxman” has the potential to become a guiding light within the financial industry at large. This will provide a much-needed platform for buyers and sellers of professional services. During the pandemic, there has been a need for accounting services that are both cost effective and can reach to the general population. By helping clients to more easily connect with practitioners of financial services through the use of an inbuilt video/ call function, the team hope to transform the way in which the industry works. It will allow customers and contractors to communicate and choose between various quotes much more easily, with incredible transparency throughout. When looking for a financial and tax advisor, you can’t do better than the team behind Pine Accounting and Tax Services. Under the impressive leadership of Hamza Maqbool, the team have been able to take a leading position in a market that could have been severely affected by recent events. Their ability to adapt is legendary, and their capacity for foresight astonishing. It’s why this is a firm that not only thrives today, but will continue to thrive long into the future. Company: Pine Accounting and Tax Services Name: Hamza Maqbool Web Address: www.pinetax.com.au Email: [email protected] Address: Level 1 8/62 Ord Street West Perth WA 6005
7 APAC / Australian Enterprise Awards 2021 g Business Accountancy of the Year - Perth
8 APAC / Australian Enterprise Awards 2021 , Having been in the roofing industry for over a decade now, Tut Roofing has seen notable trials, tribulations, and challenges facing its business as it attempts to bring a new standard of professional ethics to its industry. The founder, Tut Nyokwan, has completed significant training and certifications, and has a great passion for his work that he shares with his crew, clients, and competition alike. In this way, the company serves the Greater Perth area with efficacy and dedication, keeping its services cost effective and high quality, something that its clients laud as exemplary. It has also come highly recommended for its insightful and watertight processes; in its work, it pays attention to detail to ensure that nothing goes unaddressed. On one occasion, a client found that Tut Roofing had isolated and fixed an issue that two other roofing companies had completely missed. It also works hard to be on the client’s schedule and on their side. When it has been called upon to make emergency jobs, such as a client having an accident on their roof which meant it needed repairs, Tut Roofing responds in a matter of hours with empathy and understanding. It handles each task with professionalism and friendliness, going ‘above and beyond’ the call of duty to become many clients’ go-to roofing and tiling specialists. Tut Roofing also believes staunchly in paying its labourers a fair wage and treating them with dignity and respect; it has drafted its contracts to prevent wage theft, but also affords trust in its workers so that each person feels valued. It also takes pride in going above and beyond for its employee’s comfort, buying them lunch, and ensuring that the payment of wages is prompt and well managed. The founder has completed a comprehensive Roof Tiling Apprenticeship in Cannington, Western Australia, that taught him the true measure of his craft, and has been working directly with builders, home owners, and business owners to build connections and improve his business from the ground up. The excellent reviews and testimonials that it receives from its client base give it the confidence in its services needed to claim the title of the best roofing company in Perth, and, to further add credence to this, it is has been accredited by the Silver Trowel Trade Training governing body and Registered Training Organization. It was during this time that the founder learned a depth and breadth of both theoretical and practical knowledge that helped him to create a seamless operational model, blending both elements. In his work with a company called Two Dogs Roofing, he learned much of the practical side of this, contributing to the work on new homes and maintenance projects across the Perth Metropolitan Area. Best Roofing Contractor – Greater Perth Having earned itself the title of Best Roofing Contractor for the Greater Perth region, Tut Roofing can well and truly be considered a specialist roofing services company with a heart of gold. With a commitment to excellent service and ambitious future plans, it reflects on the journey that has taken it this far. Feb21413 His experience within the industry has facilitated Tut Roofing to offer services that are also of an extremely competitive price point. This company is firmly against charging where it does not have to, preferring instead the ‘pay it forward’ approach as part of its ‘above and beyond’ policy towards staff and clientele alike. Because it doesn’t sub-contract work to anyone else, it makes itself a full-service company for all specialty roof repair and renovation needs, with a team of 6 workers on board for any given job. Keeping this number constant means it can keep its work efficient, and it prides itself on building a team that works flawlessly together, completing an entire roofing project in a day. In serving its customers, it is proud to offer a gold standard of work in everything from the installation of an entirely new roof to re-roofing and renovations. It also offers forty-degree roof installation, bedding and re-pointing, repairs to leaky or damaged roofs, and gutter cleaning that allows for unimpeded drainage and prevents degradation in the long term. Over the course of the coming years, it will be looking to further expand its business, using Perth and the connections it has built there as a springboard. The reasoning behind this all lies in its core mission. When it began, Tut Roofing’s foundation was a belief that everyone deserves a home, and every home deserves to be secure, temperate, and weather-proof. It maintains this as the heart of its business to this day, allowing this mission to fuel its passion for bringing exemplary roofing services to an ever-expanding client base. In the founder, Tut Nyokwan’s, own words, it first and foremost wishes to ‘protect all the Australian states from the rain and sun by putting a roof over their heads’. With this noble goal in mind, it has also spent the last decade of its operation developing its processes to be the most competitive. Its 11-step process allows it to operate within the client’s budget, to the client’s schedule, and with the client’s goals in mind. It finds that it is pivotal to break this down for the person who they are working for at the beginning of its work with them. In this way, it keeps the client informed of what Tut Roofing’s activities in and around their home will be, keeping them abreast of what stage in the processes it has reached. Its clients appreciate this dedication to transparency. It also makes it known exactly what materials it uses during the roofing process, all of which it ensures are sourced in good time and in the right amounts so there is no waiting around for materials on the day. When approaching a new job, it takes pride in its attention to detail. This means that it will often request blueprints and plans so that it can fully absorb each element of a job and get to know the environment
9 APAC / Australian Enterprise Awards 2021 g Best Roofing Contractor – Greater Perth it will be working with. The thorough nature of this process is what allows its intuitive knowledge for diagnosing any issues with a roof or loft. It will then take measurements on site and in person, ensuring that it can give the client the correct quote depending on the size of the task at hand and the hours that will be required in order to finish it. This stage of the process will also tell Tut Roofing how much material will be needed. Over the past year or so, Tut Roofing has invested time and money into its marketing strategy and in further getting its name out there. In fact, a couple of weeks before Covid-19, this was one of its largest expenses. The struggles that the pandemic brought to its industry have been myriad, but this focus on increasingly positive marketing has only helped it to stay afloat, as its name has remained alive and well in its region. Furthermore, it has been continuing to upgrade and develop its practices alongside its industry. This focus on positive development has meant that it can incorporate the newest technical processes and techniques into its work, allowing it to remain at the forefront of its industry. Throughout all its work, both with clients and internally, it has maintained a staunch dedication to global standard excellence with a ‘friendly local’ vibe. To this end, it supports its community by hiring exclusively Western Australians, thus keeping the building style consistent as training differs from area to area. Furthermore, it wishes to showcase the amount of talent that can be found locally, giving its staff a chance to use their expansive skill sets to wow customers. Having created such an excellent environment that its staff and clients benefit from, Tut Roofing stays true to its mission and values, as well as offering the best quality of workmanship in its trade. Its CEO and staff wish to eventually take its efforts to a global stage. Whilst it is certainly a big dream, from the excellence it has cultivated in its work, it has made itself one to watch. Company: Tut Roofing Contact: Tut Nyokwan Website: https://tutroofing.com.au/
10 APAC / Australian Enterprise Awards 2021 , The theory of a Functional Legacy Mindset™ approach is grounded by the therapeutic benefits of embracing the authentic self, to promote a sense of purpose, in which clients feel empowered to embrace their unique strengths and abilities to contribute to society in ways that feel authentic and meaningful to them. The diagnostic and statistical manual of mental health disorders (DSM-5) offers standard criteria for the classification of disorders. Whilst this information is essential for providing a toolbox of coping skills to treat mental health concerns, what the DSM-5 does not portray is the strengths associated with different ways of thinking and relating to the world. The term neurodiversity, coined by sociologist Judy Singe in 1998, refers to a combination of traits (variations in the human brain regarding attention, mood, different ways of thinking and other mental functions) that are viewed as both strengths and challenges. Simon Baron-Cohen states that, “There is no single way for a brain to be normal” and Temple Grandin has famously stated, “he/she is “different not less”. Neurodiverse individuals are acutely aware of their differences energetically, physically, emotionally, and mentally. Many clients block their emotions and mask (camouflage) due to societal discrimination and a lack of accommodations designed to meet the neurocognitive needs of neurodiverse minds. An important first step to removing the mask is one of acceptance before we can identify and embrace the many strengths and beauty of neurodiverse minds. When we can come to accept our whole selves, we can remove the mask that makes us feel hidden, rejected, and disconnected. A great tragedy is going through life disconnected from our brilliant minds, because we see the self as broken. A strength-based perspective does not deny that neurodivergent disorders such as Autism Spectrum Disorder, ADHD, and Bi-Polar, carries potentially life-threatening risks and deficiencies, however, it also seeks to acknowledge the talents, interests, and skills upon which the person can build a life of success and joy. If a person is genuinely proud of who they are, it helps them to navigate the world better. In this way, expectations become more realistic and do not require the person to meet standards that are unreasonable. Clinical Psychologist of the Year (Victoria): Dr Kerry Chillemi Dr. Kerry Chillemi gives an overview of her personal view of trends in the industry, that inform how the assumptions and narratives that dominate different minds play an important role in the mental health and wellbeing of clients. Dr. Kerry Chillemi designed The Functional Legacy Mindset™ approach, with the aim of educating people on how different minds function, to embrace their strengths, and to acknowledge the contributions and richness of such minds in terms of the benefits to society. We delve into the fascinating field of psychology as we celebrate her success. Jan21136 The Functional Legacy Mindset™ approach is designed to address environmental factors that adversely impact neurodiverse minds, enabling people to build a life of success and joy. It is important that clients feel safe enough to reach out for help before they reach breaking point (develop maladaptive thinking about their plight) and believe that they have utilised all-of the responses in their coping repertoire (including seeking help). Repression of emotions and masking (suppressing your natural way of existing and camouflaging), may lead to burnout, disconnection, and isolation. Whilst it is important to teach people about refraining (holding back), repression has a different energy in which you are afraid to express your emotions or feel the need to suppress your natural way of existing. To refrain is a healthy response, rather than a reaction, that is a choice rather than a requirement. You do not grow out the way your mind works, rather you grown into it. Personalising treatment for precision goes beyond challenging thinking and treating avoidance behaviours to allow people to embrace their authentic self. A safe path in the form; of a healthy self-identity (integrating a healthy sense of self), a self-compassionate mindset, accommodations, energy-accounting, supporting an interest-based nervous system, creative flow, and connecting with your tribe, allows people to minimize any negatives and leverage on the positives. Ultimately, in-order to promote neurodiversity in society, we must move beyond seeing the challenges and start seeing the opportunities offered by difference. By offering respect, support, and flexibility (accommodations in society), we will encourage self-determination, empowerment, and innovations for the good of all. The discipline of psychology is evolving at a rapid pace, with a move away from the idea that people need to meet neuro-normative expectations in-orderto succeed in life. When you build a healthy self-concept, clients are eager to learn and are more likely to develop a self-compassionate mindset to acknowledge that support is vital and needed. In addition to neurodiverse individuals developing new skills to promote their wellbeing, acceptance and understanding from others is needed. Dr. Kerry Chillemi passionately advocates, “To all of the beautiful minds I have had the privilege of working with, I acknowledge the
11 APAC / Australian Enterprise Awards 2021 g Clinical Psychologist of the Year (Victoria): Dr Kerry Chillemi valuable contribution you bring to this world with the upmost respect. The uniquely remarkable views of different minds benefit many people for years to come and greatness can be achieved through diversity”. The work that Dr. Chillemi does, allows her clients to find a world that encourages self-identity and self-compassion, where they can connect with people who are like them – their tribe – and grow and develop as a person. Lying at the heart of the approach that Dr. Chillemi has championed is a desire to ensure that her clients can embrace their authentic selves, promote their own sense of purpose and feel empowered to seize what sets them apart from the norm in which clients are uniquely positioned to make a significant difference to society. The values of inclusivity have become a watchword for the 21st Century, with race and gender being key issues at play. The way in which we embrace the potential of the mind, however, is at risk of being ignored, and to our detriment. With Dr. Chillemi, and The Functional Legacy Mindset™, it is easy to see a way forward that utilises the strengths of everyone in society. Company: Functional Legacy Mindset Pty Ltd Contact: Dr Kerry Chillemi Email: [email protected]
12 APAC / Australian Enterprise Awards 2021 , By harvesting the Circular Economy and using its valuable fuel in partnership with mushrooms, Life Cykel are able to offer highest ethos products and services for our health and overall planetary harmony. Going into further detail, Sofie provides us with a brief overview of the group. “Here at Life Cykel, we aim to deliver high standard products to those that wish to focus on wellness and reach their true potential. Some of our best examples include innovative products such as, “Mushroom honey” and Beemunity™ which help support the immunity of bees. Life Cykel was founded in 2015 by Julian Mitchell and Ryan Creed, who were picking up used coffee grounds from local restaurants and cafes around Fremantle and used this to grow mushrooms from. The roots of the company are therefore very Circular Economy based. We now work alongside some incredible individuals and operations such as John Smith Gumbula, our cultural ambassador and founder of Best Mushroom Products Company 2021 Founded in 2015, Life Cykel is a quality focused mushroom and mycelium biotechnology company that engineers positive solutions to real world problems. Having recently found success in the Australian Enterprise Awards 2020, we got in touch with Sofie Bakker to find out more about this globally leading mushroom company. Feb21332 Life Cykel Company: Life Cykel Name: Sofie Bakker Website: www.lifecykel.com BUR’AN (an ethical Fairtrade Indigenous Social Venture corporation) and the Byron Bay Herb Nursery (a non-for-profit disability charity that offers job opportunities and community engagement to those living with a disability).” The company has always been committed to innovation since inception as Sofie goes on to explain. Despite operating worldwide, much of the company’s success can be attributed to its relatively small team which forms the foundation of the company. When discussing the internal culture, Sofie is keen to highlight the significant role the team play in the overall success of the company. “Although Life Cykel is currently operating out of three countries and selling to over 56 countries in total, our dynamic team have played a significant role in our continuing success. As such, our aim was to create a close and interconnected network of committed people who were passionate about their jobs and believe in the potential of mushrooms and Circular Economy practices. We have found our internal culture and shared motivation to making functional mushrooms more available to everyone has enabled our staff to provide the best possible products and services.” Bringing the interview to a close, Sofie signs off by discussing some of the recent trends seen in the industry, before commenting on the companies future prospects. “There has certainly been a large increase in the functional mushroom industry recently, which we see as a positive step forward as more people around the world can access the incredible power of mushrooms. Life Cykel is always striving to do better and by focusing on the improvement of our products, we are able to adapt to the changes that our customers are looking for. Moving forward, we will continue to expand our product range and launch some exciting new products!”
13 APAC / Australian Enterprise Awards 2021 , Established in 2017, Armstrong Health aim to create a unique health hub by catering to all health and wellbeing needs including general practice, integrative medicine, medical aesthetics, nutritional medicine, medical acupuncture, and allied health services. To start, Dr Qutub provides a brief overview of the clinic and offers more insight into its patients. “As a smart health clinic, we work towards the emotional and physical health and wellbeing of individuals and families in Armstrong Creek, Geelong, and nearby areas. Naturally, our goal is to provide holistic healthcare services by establishing lifelong relationships with all our patients. In a comfortable environment, patients can expect personalised treatment, consultations, testing, counselling, and post treatment care. Beyond this, our services include preventive medicine as well as treatment of acute and chronic conditions.” Across Geelong the clinic often faces a number of competitors, however as Dr Qutub goes on to explain, its approach to patients has ensured Armstrong Health remains the region’s number one choice for general health and wellness services. “Rather than adopting a one-size-fits-all approach, we believe in our patient-centred methods which we incorporate into our practice. Two-minute medicine is not the way forward, instead we take a holistic approach towards patient concerns and our management plans.” Since its inception, a people-focused working environment has ensured all staff members are able to deliver outstanding health services as Dr Qutub points out. “Here at Armstrong Health, everyone feels like they are part of one big happy family. Naturally then, this has led to a highly collaborative working environment where every individual feels valued. In turn this has given all staff members the confidence to communicate freely at all levels.” Despite the outbreak of COVID-19, Armstrong Health have adapted well to the situation as Dr Qutub explains further. “ The pandemic was a big change for everyone. However, we managed to adapt and are very proud of the fact that we did not close our doors to the community even in the midst of the pandemic. While the medical centres around us were only running telehealth consultations, we kept our doors open by taking the necessary precautions. In particular, doing COVID-19 swabs proved to be very beneficial to our business and the local community.” Best General Health & Wellness Clinic - Geelong As the first medical centre in Armstrong Creek, Armstrong Health provide a range of health services to its patients here in Geelong. Following its well-deserved success in the Australian Enterprise Awards 2021, we got in touch with Dr Saba Qutub to find out more about their award-winning services and how they have established a reputation for being one of the best general health and wellness clinics in Geelong. Feb21303 Armstrong Health Company: Armstrong Health Name: Dr Saba Qutub Website: www.armstronghealth.com.au Finally, Dr Qutub discusses the firm’s approach to recruitment before sharing some of its plans for 2021 and beyond. “When hiring new staff, we typically look for a positive attitude, organisational ability, technology skills, consistent dependability, good listening skills, respect for people’s choices and privacy and adaptability. “Moving forward, we are currently in the process of expanding our medical practice from four to 10 rooms. This will provide extra room for pathology and allied health which will be much appreciated by these departments.”
14 APAC / Australian Enterprise Awards 2021 , Based in Sydney, Opal Consulting have a proven track record of handling complex visa cases. Regardless of the case or what country a client may come from, the firm treat each case as if it were their own.To begin, Biwek provides a brief overview of the firm and offers more insight into its clientele. “Here at Opal Consulting, we help employers bring overseas workers to Australia on various types of visas such as 482, 407, 408, etc. Additionally, we often help bring loved ones from overseas as well as assisting international students with their enrolment at Australian universities and private colleges. If needed, we can also help visa refusals and cancellations to be reviewed at the tribunal and apply for ministerial interventions.” Operating in the Australian migration industry can be a challenging experience, however as Biwek goes on to explain, its client approach has enabled the firm to stand out from the crowd. “Overall, we are committed to delivering the best possible outcomes for our clients, we are open and honest about their chances of obtaining a visa. Since inception, we have found this honesty has led to trusting relationships over many years.” Although Opal Consulting has a great pool of talent at its disposal, training remains an important part of the firm’s internal culture as Biwek points out. “Much of the firm’s success can be attributed to the hard work and dedication of our staff, however, to ensure the best possible service can be delivered we train our staff with all the latest visa and immigration policy updates.” The outbreak of COVID-19 has caused major disruption to many industries across Australia and migration has been no different as Biwek explains further. “Currently, with no migrants or international students coming to Australia the industry is going through a tough time. Moreover, with a travel ban imposed by the Australian government until June 2021, it will be a while until our situation returns to normal.” Finally, Biwek discusses the firm’s approach to recruitment before outlining some of its plans for 2021 and beyond. “Typically, we hire people who are passionate about helping others with their visa applications, future and happiness. Moving forward, Most Trusted Migration & Visa Services 2021 Established in 2008, Opal Consulting offer visa and migration services to help its clients achieve their dream of studying, working, and living in Australia. Following the firm’s welldeserved success in the Australian Enterprise Awards 2021, we got in touch with Biwek Thapa to find out more. Feb21274 Company: Opal Consulting Pty Ltd Contact: Biwek Thapa Website: www.opalconsulting.com.au we plan to hire more staff, train them and start to market overseas in Nepal and other Asian countries.” Opal Consulting Pty Ltd
15 APAC / Australian Enterprise Awards 2021 , Just 10 minutes from Brisbane, Macondo Café serves a vast array of incredible Latin fusion dishes in a peaceful garden setting. The restaurant was created in 2017 after owners, Jaime and Mimi Gomez, decided they wished to do something different to run alongside their transport company. Wanting to share their passion for Colombia and Latin America, with its culinary extravagance and artistic culture, they set up Macondo Café. “We are committed to an authentic taste experience coupled with excellence in service,” explains Mimi. “We take our visitors on a journey from the jungles of the Amazonas, on Condor wings to the snow-topped Andes, down into the Cafetero valleys where the best coffee is grown, then snaking down the wide fertile Magdalena River into the jewelled seas of the Caribe!” The innovative name ‘Macondo’ isn’t just a fancy word, instead it is steeped in authenticity and meaning. It pays homage to Colombian literature by naming the Café after the fictional city of Macondo, as created by Colombian Nobel Laureate, Gabriel Garcia Marquez in his famous novel One Hundred Years of Solitude or (Cien anos de soledad.) This tells the story of seven generations of the Buendía Family in the fictional town of Macondo, Colombia. José Arcadio Buendía, and his wife, Úrsula Iguarán, leave their home to find a better life. During their journey, José dreams of founding Macondo as a city of mirrors which reflects the world. The novel is listed as one of the books which has most shaped world literature in the last century, and now it shapes the menu and environment at Macondo Cafe too! With more than 60 dishes on offer, delicious single-origin Colombian coffee with an 86/90 international cupping score, and mocktails + cocktails using Colombian and locally sourced fruits, it’s easy to see how Macondo differentiates itself from competitors. Diners can choose from a wide variety of meats, as well as vegetarian, vegan and glutenfree dishes, all cooked to authentic, Colombian recipes and served with love in the relaxing indoor and outdoor garden settings, which flaunt the vibrancy of the Colombian culture. Colombian chef, Jaime, and Mimi are the core of the business, handling everything between the two of them. However, this was not always the case, as Mimi explains further how the pandemic altered things. “We used to employ Latin American staff for the cooking and waiting positions but Covid-19 changed all that,” she explains. “Now, we are committed to local colleges who are always looking for part-time positions for their students to experience the world of work.” Best Exotic Dining Experience - Brisbane The authentic taste of Colombia is brought to Australia by husband and wife hosts, Jaime and Mimi Gomez. We speak to them about their passion for the country and cuisine which has shaped their business. Feb21135 Macondo Company: Macondo Contact: Mimi & Jaime Gomez Website: www.macondo.com.au Since the pandemic hit, the hospitality sector has had to innovate to survive. Mimi was quick to adapt to the ‘new normal’ and put the Café’s menu and transactions online to reduce customer contact, without diminishing the excellence in service to customers. Fortunately, the Café had expanded in September 2019 to offer an event space extending from the restaurant to provide guests with live Latin music and dance shows. For several months before the Covid-19 outbreak, the restaurant enjoyed playing host to these flamboyant, exciting events. Now, this large space has been easily converted to feature an open plan dining area and games space, so that diners can return to enjoying the atmosphere whilst dining out, without compromising their safety. Regarding the future, Mimi and Jaime are confident that business will slowly return to normal as the world opens up once again, and they are committed to continuing to provide excellent service, combined with tasty cuisine, to their patrons. “We feel passionate about our work, and proud of the responses we receive from customers,” Mimi enthuses. “Most of all, we believe our by-line represents how we feel – Taste the Passion!”
16 APAC / Australian Enterprise Awards 2021 , The Maraboon Veterinary Surgery (Maraboon) is a familybased practice in Emerald, which strongly believes pets are an important part of any family. As a small animal practice, specialising in canine and feline services, Maraboon strives to provide all of its clients and patients with the best veterinary care possible and aims to achieve optimal animal health through preventative medicine and client education. The practice prides itself on the high levels of customer service it delivers and fulfilling its client needs with compassion and professionalism. The Maraboon facility features a service hospital with a vet on call 24-hours a day, 365 days a year, to help with all small animal needs. The practice’s medicine and treatment options are constantly updating and modernising to reflect advances in veterinary technology and research, so clients can rest assured knowing their pet(s) will be in the best and most caring hands possible. “It’s all about our people and our customer service – simple!” explains Kasey Pyle of Maraboon, talking about what differentiates the practice from competitors in the area. “We truly believe our success comes from the inside out. With inspiring leaders and a fantastic team who are dedicated, motivated and happy, the rest falls into place.” Over the last year there has been a dramatic change in the veterinary industry due to the Covid-19 pandemic. Whilst pets have always been an important part of people’s lives, global lockdowns saw people developing stronger connections with their pets, something which mutually impacts on their health and wellness. With clients spending Best Full-Service Veterinary Hospital - Central Queensland With a reputation for excellent customer service and a strong emphasis on employee’s happiness, Maraboon Veterinary Surgery offers so much more than pet care. We speak to Kasey Pyle about the practice and all that it stands for. Feb21099 Maraboon Veterinary Surgery Company: Maraboon Veterinary Surgery Contact: Kasey Pyle Website: www.maraboonvet.com.au more time at home (and working from home), people are around their pets more often and relying on them for comfort during stressful situations. “We are finding that our clients are taking care of their pets even better than before, noticing any sickness or illness sooner and are willing to go the extra mile to get them healthy again,” says Kasey. “So even during Covid, our business has continued to operate successfully and has experienced growth in some areas.” During Covid, Maraboon had to adapt quickly and did this as efficiently as possible. The practice expanded its services to both clients and pets so people could access it more readily and through different methods, including a contactless service, valet drop off services and tele-health consultations. During this time especially, the Maraboon management team could not sing the praises of its staff more highly. “For second of every crazy day, they have worked hard and gone above and beyond - we cannot thank them enough.” Having such a close-knit and dedicated staff base is partly down to the open and relaxed culture at Maraboon. Kasey explains that, as well as encouraging honesty and frequent communication, the business offers ongoing support for all of its team members. “Our staff want to come to work, they are our family and therefore are treated as such. Though our clients are important, our staff know that they have our support and they come first. Because without them, we wouldn’t be where we are today.” When recruiting, Maraboon looks for a great personality above everything else and new recruits tend to be pro-active, hard-working, and passionate about the animal industry and the care it can provide. Regarding the future, Kasey tells us that the practice is forever on the lookout for new talent and is also constantly open to new opportunities as well, in order to advance its services and levels of care offered. Recently, Maraboon has moved location to incorporate a bigger practice. And they have also built a separate Pet Resort offering doggy day care, pet accommodation and grooming services. “Going forward, we are expanding our current veterinary surgery services, offering more specialised surgery options and advanced breeding/reproduction services. There is always something in the pipeline so stay tuned!”
apacinsider.digitalRkJQdWJsaXNoZXIy NTY1MjI4