APAC Insider- Australian Enterprise Awards 2024 | 130 Initially established in 1971, Queensland Country Bank is a members-owned bank that promises to bring an impeccable level of quality to the art of banking insurance. Though it came from humble beginnings, the company now proudly provides financial services to over 100,000 members across Queensland – a feat that has boosted its popularity, but never once deterred it from its ideology. Below, we explore how, through being genuine, putting people first, and presenting the best version of itself to the world, Queensland Country Bank has established a framework from which every member benefits. Proud to be at the forefront of making the best decisions for its members, in turn granting it access to long-lasting relationships that transcend the services it provides, Queensland Country Bank is a banking services provider that does things a little differently. Where most of its competitors have clients, this unique entity has Members – individuals who are prioritised above all else. In creating this kind of network, the collective is able to focus on how it can return its profits to its members and their communities, and does so while providing banking products and services that have true meaning to them. All Queensland Country Bank does is for the benefit of its members, which ultimately advances its determination to discover new and unique ways of pleasing the people it seeks to serve. Now, more than ever, there’s a demand for banking services that recognise the struggles the everyday person is facing, and are willing to adapt in order to alleviate the strain of ever-changing interest rates. Queensland Country Bank is a stellar example of one such collective – it centres itself around the process of discovering products that benefit its members, no matter how much pressure they may be under. One example manifests through its home loan products, which offer features such as multiple offset accounts and redraw facilities. This, in essence, allows the bank’s members to pay down their loans quicker, actively reducing the strain placed upon them and their households. Additionally, Queensland Country Bank also provides a free service to its members – aptly titled ‘Money Mentors’ – throughout which members are put in contact with mentors that are able to guide them through the process of budgeting. Though only a fraction of what Queensland Country Bank has to offer, these services demonstrate the collective’s overall passion for amplifying the voices of its members. Each of these services are indicative of the collective’s overarching goal – to present its members with untold benefits, without ever sacrificing quality of service in order to do so. Every product is carefully considered in relation to the needs of various members, allowing it to accumulate a varied list of capabilities that leave no subject untouched. Empowered by its positive internal culture, Queensland Country Bank has triumphed the art of fostering relationships, be it between its staff of its members. As a result, the collective has created a community-centric environment that brings comfort to those struggling, while simultaneously spearheading a unified harmony among members. Since 1971, Queensland Country Bank has made its priorities abundantly clear. With its focus on its members, it promises to bring a myriad of benefits that have never once failed to impress and relieve a variety of people from all over the region. In doing so, the collective has been recognised time and time again, establishing it as a bank that’s wholeheartedly dedicated to its cause. In short, Queensland Country Bank is an entity formed by the people for the people, allowing it to understand the daily financial plights of the everyday person. From there, it has devised solutions and services that have become simply invaluable among members. We’re certain that, as we delve further into 2024, Queensland Country Bank will only continue to uplift and empower its members throughout their financial ventures. Contact: Anita Vezzaro Company: Queensland Country Bank Web Address: www.queenslandcountry.bank/ Banking Services Provider of the Year 2024 - Queensland Jan24676
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