33 As one can clearly see, the common thread here is the team, without whom none of this would be possible. Commenting on this team, Surya explains, “our highly experienced team leaders and managers work with our clients to nurture an environment of mutual trust and respect. In this environment the relationship between our staff and participants thrives, and it’s the strong bond between our support workers and clients that has yielded effective results.” It is for this reason that the very essence of this business can be traced back to its staff, with Surya neatly summarising, “at MCT Care, we value honest, hardworking, and committed employees who above else are open minded.” Such tireless efforts have clearly paid off, as within the last 12 months, not only has the business received a 2023 award celebrating it for its unparalleled standards of innovation, operations, and customer satisfaction, but an audit carried out the same year by the NDIS Commission yielded great outcomes, aligning with the highly positive feedback that is also frequently received from stakeholders. With these merits to boot, the rest of 2024 is set to hold similar triumphs for MCT Care, and as Surya tells us, “we hope to expand our horizon and extend our reach to all over Australia, and in doing so help NDIS participants lead [a] life under their control.” An excellent care provider that serves NDIS participants through the areas of support coordination, community access, and daily activities, to name just a few, MCT Care Pty Ltd operates with an air of modest distinction that truly sets it apart. As its staff continue on their noble mission, constantly learning from clients and streamlining their services, we wish them the best of luck as they empower individuals through a proven process of autonomous choice and self-control. So, to live life to the fullest and find the right disability support and care, kickstarting the journey towards a greater sense of freedom, do not hesitate to reach out to this experienced and qualified team. Contact: Surya Pokhrel Company: MCT Care Pty Ltd Web Address: ww.mctcare.com.au
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