APAC Insider- Australian Enterprise Awards 2024 | 62 Jan24151 Headquartered in Para Hills, a residential suburb of Adelaide, Always Care Services Pty Ltd is a privately owned company and registered National Disability Insurance Scheme (NDIS) provider, offering a full range of support services to people living with all types of disabilities. The business envisions a culturally sensitive, inclusive, and welcoming world where people with disabilities and elderly individuals are empowered to maintain their independence. Legislated in 2013, the National Disability Insurance Scheme (NDIS) is an insurance scheme created by the Commonwealth Government to fund reasonable and necessary support for people with disability, helping them to reach their goals. Those eligible to receive NDIS funding can reach out to the scheme’s registered providers for support. As a registered NDIS provider, Always Care Services works with NDIS participants and their allied health professionals to create individual care plans, then provides them with the support they need. The company has a range of locations in Adelaide, meaning support is available across the city. With Always Care Services, clients can choose the level of assistance they need to live independently. Depending on their preferences and what is available to them through the NDIS, the company can provide them with a broad range of services. This includes Supported Independent Living (SIL) housing and accommodation, assistance with daily living, at-home drop-in support, complex needs care, community access support, community nursing, and more. As part of its SIL provisions, Always Care Services offers shared accommodation on a short- or medium-term basis, enabling clients to receive the support they need at all hours of the day and night, seven days a week. Striving to ensure that clients are happy in their shared home, the company matches individuals with suitable housemates and support workers, who support occupants to achieve their goals and aspirations whilst ensuring smooth, continuous relationships amongst all individuals. However, with Always Care Services, individuals can also choose to live independently in their own home with assistance from support workers to keep their home environment clean, comfortable, and running smoothly. Whether the person lives alone or with family, the company’s team can take care of the time-consuming daily tasks that they are not able to carry out themselves, including bedmaking, dusting, vacuuming, meal preparation, shopping, laundry, ironing, and light gardening. Moreover, for individuals with complex needs, Always Care Services offers in-home dropin support to provide primary carers with a break from their day-to-day caring duties. As part of this, the team visits clients’ homes and takes care of them for a short or longer period of time, allowing them to remain in the home environment without any interruptions to their normal care routine. This service includes post-hospital and surgery care, transport to work, school, and appointments, and assistance with personal care, activities of daily living, medication, and wound management, Always Care Services also provides a range of community nursing services, supporting individuals to take care of themselves with the assistance of family and friends. The company’s team of qualified nurses help clients to regain their independence at home with support for both long and short periods. They understand that it can be overwhelming and stressful to adjust to life with a chronic condition that requires additional care. For this reason, they aim to make illness management as seamless as possible for individuals and their families. Moreover, Always Care Services offers a range of customised programmes designed to encourage individuals with disabilities to remain connected with their community. They can choose the activities they would like to do from a range of dance classes, social events, and sporting clubs, all of which are organised with the specific needs of various individuals in mind. These services can be provided on a one-to-one basis or as part of a group, putting all the emphasis on fun and enjoyment. Always Care Services also offers assistance with going shopping, attending appointments, and using public transport to access the community. Since its inception in 2000, Always Care Services has operated with a simple mission: to make independent living more enjoyable and fulfilling for people with disabilities by providing them with quality support services. To achieve this, the company has worked to consistently adapt to the unique needs of each participant, adhere to all industry regulations, provide outstanding support services, and keep its promises to all clients. Furthermore, Always Care Services understands the importance of maintaining a professional, trained, and qualified team of staff. As a result, the company has built a superior workforce of Support Workers, Senior Support Workers, Enrolled Nurses, and Registered Nurses. All its employees are Personal Care & Assistance Company of the Year 2024
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