APAC Insider- Australian Enterprise Awards 2024 | 8 Most Innovative Luxury RV Manufacturer 2024 – Victoria Borne from a passion for exploring the great Australian wilderness in a way that is luxurious, safe, and innovative, My Dream RV exists to transform caravan travelling as we know it. Founded by global business market leader, with experience in 12 countries across the world, Mathew John, My Dream RV is a handpicked team of caravan manufacturing specialists who know exactly what it takes to ensure the utmost comfort, safety, and style whilst discovering the wonders of the Australian outdoors. Living up to the company name, the team really do create the RVs of their clients’ dreams – and it shows through a glowing five-star rating on Google. We take a closer look at what makes this company and its caravans so highly renowned. Boosting the Australian caravan industry and its undisputed capital, Melbourne North, suburb of Epping, Broadmeadows, and Somerton, the highly skilled, qualified, and passionate team at My Dream RV craft every caravan to the highest possible standard, with award-winning features including the innovative shape of each vehicle, their custom offering, exemplary craftmanship and quality, and being the only company to build fully electric caravans. Each dream caravan is made a reality through months of meticulous planning of every single detail, from the unique aesthetic to meeting environmental requirements, all to ensure the entire experience is beyond compare for their valued clientele. The team hail from 14 different countries across the globe and have industry experience as niche as mining of precious metals, with this bringing the best in business practices and diverse insights to the table. My Dream RV came about when Mathew John saw an urgent need to address the difficulties plaguing caravan owners, with the Australian Competition and Consumer Commission (ACCC) survey revealing that 80% of caravan owners have experienced a malfunction with their caravan that they could not fix, with many finding their issue was completely ignored by the company they purchased it from. Also amongst reports were misleading sales and claims regarding consumer guarantee rights and warranties. As such, My Dream RV has employed a holistic strategy that addresses these main pain points. “The wilderness is not a luxury but Jan24149 a necessity of the human spirit.” Mathew knows just how much a caravan means to its owner, as they have made a large financial investment and anticipated the ownership of their vehicle greatly. And when something goes wrong during a trip, it is all the more stressful, disappointing, and frustrating when they can’t get the help they need. Thus, Mathew understood that it was time for a vital change, promising to go above and beyond to conquer these challenges. Within the expert team is General Manager, Don Rafiq, a distinguished engineer with 50 years’ experience in Australian caravan manufacturing. With his contributions, My Dream RV has been able to introduce an efficient, rigorous, and precise product manufacturing process, which extends from the order being made, to assembling Quality Build, Unique Design, Australian-Made the caravan, to the delivery of the product to the client, and it includes any required follow-ups or repairs, too. Such in-depth development means that clients are guaranteed to receive their order within the agreed timeframe, and it also makes certain that they will be able to access support whenever needed, even during the most unexpected instances when it is needed most. By extension, Mathew and Don’s combined experience truly makes them a force to be reckoned with. To become as successful as it is today, My Dream RV has invested substantially in research and development, both locally and internationally, to ensure it remains ahead of the curve. It is a company that truly believes in the power of innovation, being dedicated to implementing state-of-the-art technology in its processes, while also working with designers around the world to feature the latest in design and components. Such collaboration with international designers means its caravans benefit from global influence while preserving that authentic Australian spirit. Therefore, the company is delighted to be working with Dusseldorf International to establish a facility beside its manufacturing site. This tactical partnership contributes towards the My Dream RV manufacturing process to allow enhanced quality and supply control should warranty claims occur. This also means it can use its own manufactured parts in the caravans it builds. It also works with safety-oriented companies to create pioneering
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