APAC Insider- Australian Enterprise Awards 2024 | 82 Offering coach tours throughout Australia, Palmers Tours thrives on delivering exceptional travel experiences to all its clients. It provides long-stay tours, short tours, day tours, tailor-made trips, and transfers to people of all ages. Here we dive deeper into this tour company as it wins its title within our Australian Enterprise Awards 2024. Taken over by Lynne Essex and James Ewers in March 2023, Palmers Tours is a family-owned business in Gosford and Newcastle, NSW. With its excellent service and in-depth knowledge of the locality, the company is already gaining popularity in Australia. Palmers Tours delivers authentic end-to-end services that will make its customers want to travel more. Alongside short-stay tours and extended tours, the company also offers group airport transfers, school excursions, tailor-made trips, wedding transfers, moving sporting teams, and luxury travel. Additionally, the company is committed to doing everything for the comfort and care of its clients, so it has implemented a digital monitoring system to track “the drivers’ times, stops, kilometres travelled, the coaches’ break, incident reporting, and more, all with live data that is sent to the developer and then sent back to the company’s record”. From directors to managers and drivers, all the members of this company are passionate about travel, coaches, and adventure. As a result, they provide an amazing experience to their clients throughout their journey. Each trip by Palmers Tours is unique and designed by its in-house booking and travel specialists for the maximum satisfaction of its clients. Director James has 42 years of experience in the touring industry. With his extensive knowledge of history and interesting events in Australia, he has proven to be the most outstanding coach driver and guide for his passengers. His passion to expose all the hidden gems of Australia to the world, and to provide excellent service to his clients, led him to choose this industry. On the other hand, Director Lynne, with her commendable work ethics, has excelled in everything she’s done thus far. With her 35 years of expertise helping those with disabilities, she brings empathy, exceptional organisational skills, a positive attitude, and kindness to the company. Her passion to help people and her love for travel drove her to joining James at Palmers Tours. The combined forces of this powerful duo and their frontof-house staff, Phil Bromley and Louise Bromley, keep everything in the company running smoothly. Phil and Louise constantly stay in touch with their clients, from booking until they are ready to board their coaches, to make the entire process simple. The team at Palmers Tours focuses on supporting locals and providing passengers with an opportunity to visit unique towns and communities. They aim to rewrite the meaning of coach travel as their itineraries are built around up to five hour drive days, allowing travellers to see more, meet fellow travellers, and enjoy the luxury amenities onboard. The team at the company wants to travel together with their customers and unveil the true beauty and essence of the Australian Outback and coastal regions. Their mission is to offer a greater variety of tours and experiences to their clients. For the passion, dedication, and diligence of Palmers Tours, it was named the Best Luxury Coach Tour Company 2024 – New South Wales in the APAC Insider Australian Enterprise Awards 2024. There is no doubt that in the years to come, this company will continue to grow and reach a new height in the tour industry, and we are excited to see what it does next. Contact Details Contact: Lynne Essex Company: Palmers Tours Web Address: www. palmerstours.com.au Best Luxury Coach Tour Company 2024 - New South Wales Jan24428
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