Australian Enterprise Awards 2026 | 36 Lucy-Anne Inglis, with more than 25 years’ experience in law, established RV Legal in 2021 to deliver compassionate, honest, and practical legal advice in the areas of wills and estates, prenuptial agreements, and victims of crime compensation. She and her team of specialist lawyers are open-minded and dedicated to listening to each client, keeping their best interests at heart, and doing all they can to achieve the best possible outcome for them. We learn more about the firm from Lucy-Anne herself. Lucy-Anne Inglis holds a Master’s in Criminal Law Advocacy, and across her quarter-of-a-century-long career, she has worked for the likes of QBE, Qantas, Australia Post, and Allianz. She founded RV Legal five years ago with the aim of leveraging her experience and expertise to provide a better service for those who are seeking legal advice. “We understand that dealing with lawyers can be daunting,” she says. “The whole process is time-consuming and usually super expensive. From where we sit, we believe that legal advice should be delivered with a compassionate and non-judgemental ear that can expertly guide you through Australia’s complex legal system.” Thus, Lucy-Anne and the team can help out with drawing up wills or prenups, as well as support those who have been a victim of a crime. Notably, the firm’s private clients, including Legal Aid, fund its pro bono work, particularly in support of victims and families experiencing domestic violence. RV Legal continues to work with disadvantaged clients suffering from mental health conditions, domestic violence, and other special circumstances, creating an intersection with the law where fines are issued by the police or other statutory bodies. In their daily work, the RV Legal team understand that each client may be going through one of the most difficult times of their lives, and they go above and beyond to assist by providing high-quality advice, supporting them with kindness and empathy, unpicking complex jargon, making court processes easier, and achieving results. The team know how to put themselves in someone else’s shoes, dealing with each case in a way that is both sensitive and knowledgeable. “You’re always in safe hands when you work with an RV Legal lawyer.” Its lawyers possess next-level expertise and experience in their specific area of law, which allows the firm to operate across various legal issues, whether victims of crime or wills and estates. And they know how legal processes can be long, complicated, and tedious – The team promise to be there every step of the way, keeping the client in the loop by providing timely, transparent updates, efficient legal assistance, and remaining calm and collected at all times. So, how does Lucy-Anne go about adding new lawyers to her growing team? She shares, “I meet them and chat. No stupid questions, just lived experiences. For example, we’ve employed a former nurse, a career paralegal, a former addict, and a law student with a double degree in politics to help us connect with the needs of our changing clients and community. As lawyers, we are often meeting people at the worst experience of their lives, be it grief, financial distress, family breakdowns, or domestic violence.” Ultimately, it is easy to see how RV Legal has come to be named Best Wills & Estates Law Firm 2026 – Melbourne, in addition to receiving the Client Service Excellence Award 2026, with its committed, empathetic approach to helping its clients. Reflecting this is a glowing five-star rating on Australia Chamber of Commerce, with one client commenting, “I have nothing but praise for the professional advice and support that I received from Lucy-Anne Inglis at RV Legal. She guided us through what was a very challenging time, resulting in a positive outcome.” Another shares, “Five-star service all the way from our initial consultation to matter finalisation. I can’t recommend RV Legal highly enough. Best bit is their very, very reasonable fees!” If you are in need support in the areas of being a victim of crime or wills and estates, please visit the company website for more information. Company name: RV Legal Contact name: Lucy-Anne Inglis Website: www.rvlegal.com.au Best Wills & Estates Law Firm 2026 – Melbourne & Client Service Excellence Award 2026
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