Australian Enterprise Awards 2026 | 37 Trusted Estate Agents is a results driven, performance based real estate agency based in Sydney’s Inner West, specialising in the sale of established housing across the metropolitan market. Led by Director Nick Xenos, a 34 year industry veteran, the agency has built its reputation on transparency, accountability, and consistently delivering outcomes that outperform traditional agency models. In 2026, Trusted Estate Agents has been recognised by APAC Insider for the sixth consecutive year, achieving a notable double win with the titles Estate Agents of the Year – Sydney and Client Service Excellence Award 2026. We speak with Nick to understand the philosophy, innovation, and discipline that continue to set the agency apart. A Performance Based Model Built on Accountability At the core of Trusted Estate Agents’ service offering is a clear and uncompromising commitment: selling Sydney houses for profit—or seeing the sale through to settlement for 0% agent’s commission, guaranteed in writing. For buyers, the agency assists in securing established homes throughout Sydney, applying the same data driven discipline to purchasing strategies. Underscoring every campaign are three non negotiable principles: Performance Based Results, Total Transparency, and Expertise. All guarantees are provided in writing, with no hidden fees, and the agency’s approach is anchored by Nick’s pioneering Sell Your Sydney House for Profit model. Designed to address the structural shortcomings property owners often encounter, the model prioritises clarity, alignment, and measurable outcomes. “Trusted Estate Agents stands apart in Sydney’s market because our success literally depends on our client’s outcome,” says Nick. “We don’t just list houses or run auctions—we proactively work to unlock maximum equity for our sellers. Our guaranteed profit first strategy means we only get paid when our clients achieve a result that genuinely moves them forward.” This philosophy has translated into tangible results. One Strathfield homeowner, for example, achieved $300,000 above an independent market valuation, a result verified externally and reflective of the agency’s ability to extract premium outcomes through strategy rather than speculation. Sellers may also be eligible for a $20,000 premium marketing agent-rebate, ensuring their property receives the exposure required to compete at the highest level. Delivering Where Others Fall Short Trusted Estate Agents has built a reputation for reliability and integrity by consistently delivering on its promises. Client feedback frequently highlights the agency’s ability to succeed “where others failed,” often achieving sale prices well above independently selected market valuations. From the outset, the agency makes its objectives clear and maintains open communication throughout the campaign. Sellers are kept fully informed at every stage, enabling confident decision making and eliminating the uncertainty that often characterises traditional sales processes. Pioneering Buyer Intent Identification at Open Homes Beyond its performance based fee structure, Trusted Estate Agents continues to innovate at the point where value is most often lost: identifying genuine buyer intent. At open for inspections, prospective buyers are welcomed with barista brewed coffee served from a mobile coffee van, using purpose manufactured, Australian made coffee cups developed by Trusted Estate Agents, and servicing Sydney cafes. Each cup features a QR code seamlessly integrated into the inspection experience. As buyers inspect the property, they are invited to scan the code directly from the cup they are holding. Instantly, they can access a data backed estimate of their own home’s value, followed by a live estimate for the property they are inspecting. Powered by the same underlying property data technology relied upon by the major banks, this system enables buyers to assess value in real time—while surrounded by other motivated purchasers. The outcome is open, visible competition. Multiple buyers engage with the data simultaneously, reassessing value and negotiating in full view of one another. This transparency replaces opaque, behind the scenes negotiations with a live marketplace dynamic that rewards decisiveness and confidence. Every interaction feeds directly into Trusted Estate Agents’ CRM, automatically cross referencing physical attendance at open homes with digital enquiries made via major real estate portals and the QR code system. The result is a clear, data driven picture of who is inspecting and who genuinely intends to buy. “Everything we do is designed to maximise equity and deliver provable results,” the agency explains. “When buyer intent is visible, competition becomes real—and that’s when sellers win.” Setting a New Benchmark for Client Service True to its performance first philosophy, this buyer intent innovation aligns seamlessly with Trusted Estate Agents’ broader commitment to transparency, expertise, and outcomes driven strategy. Combined with its deliberately limited intake model—ensuring every campaign receives senior level attention—it continues to set a new benchmark for client service in Sydney’s established housing market. With six consecutive years of industry recognition and a growing record of independently verifiable results, Trusted Estate Agents has firmly established itself as a market leader—consistently delivering premium outcomes through accountability, innovation, and a genuine alignment with client success. Company: Trusted Estate Agents Contact: Nick Xenos Website: www. trustedwaitlist.au Estate Agents of the Year 2026 – How Trusted Estate Agents Is Redefining Client Service and Results in Sydney APAC Insider Client Service Excellence Award 2026
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