Australian Enterprise Awards 2026 | 53 As a premier towbar installation and servicing company, for all kinds of clients and vehicles, The Towbar Guys are incredibly committed to their shared vision and values. From professionalism to reliability and devotion to client satisfaction, The Towbar Guys continues to keep customers at its core to ensure that its mission is fulfilled daily. Here we take another look at The Towbar Guys’ work as it is awarded in our Australian Enterprise Awards for another year. Arion Anderson and Pedro Pessoa built The Towbar Guys from the ground up in 2020, and have since continued to focus on a specialised delivery of both the installation and maintenance of tow bars. Their combined experience and expertise have pushed the company to the forefront in many locations and this year marks the fourth year The Towbar Guys has triumphed in this awards programme. Proudly Australian and proudly dedicated to excellence, The Towbar Guys is a supreme supplier of tow bar installation and servicing solutions for every and any individual approaching it for help. Ranging from individual business owners to commercial businesses, the company genuinely cares for their needs. This not only contributes to its clients’ business operations but also to individuals’ requirements. Furthermore, building long-lasting relationships with their customers, the team at The Towbar Guys prioritises its premium service with unwavering dedication to the installation or servicing’s outcome, rather than driving for extreme profit. In addition to its commitment to customer service and satisfaction, the company has a clear, laser-focus on safety and adherence to Australian regulations and standards. This means that its team is always learning and staying up-to-date, no matter how much regulations may change and evolve. The team take incredible pride in providing peace of mind from a safety and customer satisfaction point of view, and this peace of mind is something the team tries to deliver for each other at the same time. In essence, everyone in The Towbar Guys’ team can lean on each other for expertise and support all in order to provide the best possible service. When adding to its team, the company ensures it only hires individuals who not only have the skillset needed to carry out their duties to perfection, but also the right attitude to make a positive impact day upon day. The positive internal culture is crucial for The Towbar Guys, and its senior management ensures that, with each addition to the team, everyone can get along and work together seamlessly. In 2024, The Towbar Guys was excited to be working on its mobile fitting service, which has come into fruition in recent years, helping the company to blossom. Not only can customers visit the sites operated by The Towbar Guys but they can experience incredibly dedicated installation services on their own properties. No matter what kind of vehicle a customer owns, whether that’s electric, hybrid, or gas, The Towbar Guys’ team are there to assist with precision, deeply rooted experience and knowledge, and complete care. Of course, without customer centricity a business cannot thrive. Therefore, The Towbar Guys’ success is based on not only its impact on the industry but on the customers who experience superior services and the utmost respect throughout the entire process. Awarded APAC Insider’s Client Service Excellence Award 2026, The Towbar Guys’ team have established themselves as accolade worthy assets to both their clients and the niche sector. It’s a pleasure to name The Towbar Guys in our prestigious awards programme again this year and, for the fourth year running, we are delighted to say we looking forward to seeing what comes next for the business. Contact: Pedro Pessoa Company: The Towbar Guys Website: https://thetowbarguys.com.au/ Best Mobile Tow Bar Installation Company 2026 – Victoria & APAC Insider Client Service Excellence Award 2026
RkJQdWJsaXNoZXIy MTUyMDQwMA==