APAC Business Awards 2017

14 APAC / Business Awards 2017 , RSA focus on providing loss adjusting and pre- risk survey services to principally niche insurance markets as well as handling high value traditional loss adjusting assignments. Robert outlines the firm’s aim and how it works to provide the very highest level of support and service to its valued clients. “Here at RSA our aim is to provide prompt and equitable resolutions to what can be complex insurance claim issues through a detailed professional analysis and investigative process. The experience of both myself and fellow Director Jennie Leung in many claim scenarios is unrivalled in the Asian market and this is evident by the worldwide client portfolio that we have maintained for many years and continue to grow.” All of the firm’s professional and committed staff are dedicated to supporting its continued success which is evident by their efforts made in ensuring responses on a 24-hour basis for urgent claim scenarios that require immediate on-site investigation, which often means working at weekends and at night. Within the wider insurance adjusting industry, in recent years claim responses have been developed using a “one size fits all” philosophy, which AB170007 Robert Scally & Associates Ltd Robert Scally & Associates Ltd. (RSA) are International Loss Adjusters dedicated to providing exceptional service to their valued clients. We invitedManaging Director Robert Scally to tell us more about the firmand the range of services it offers. on complex niche market claims is wholly inappropriate. RSA continues to maintain a traditional bespoke claim response service to Insurer clients and self-insured entities, which Robert believes is the bedrock of the firm’s success and continued business growth. He concludes by talking us through the additional risk survey sectors that the firm has developed and how this ensures clients receive the service that most effectively meets their needs. “Ultimately, our loss adjusting experience provides us with valuable insight into risk management and increasingly we provide guidelines on security for risks involving gold bullion storage, diamond, jewellery and watch traders, fine art risks for museums, galleries as well as individual fine art collectors and also casino operations. The intended goal throughout is to minimize the potential risks that arise in these risk categories with a view to limiting claims and / or mitigating losses when claim situations arise, and this will be central to our ongoing business development.”