Business Awards 2 0 1 8 Best Internet Industry Market Research Firm - China Also in this Issue: Architecture Practice of the Year 2018 - Hong Kong Best Independent Tax Firm 2018 - Vietnam Best Technology Consultancy 2018 - Hong Kong
2 APAC / 2018 APAC Business Awards Editor’s Note , Welcome to the 2018 APAC Business Awards Now in its third year, the acclaimed APAC Insider Business Awards return to celebrate the best across the Asia Pacific region. We will look to recognise the talented individuals and dedicated companies who have worked tirelessly to provide the best services to clients and customers across one of the largest and most influential business regions in the world. The Asia Pacific region boasts one of the world’s fastest developing markets. Every year, the Asia Pacific region takes strides in innovation, tenacity and vision - our Awards will acknowledge the very best and only excellence is important. As with all our Awards, the 2018 APAC Business Awards are purely based on merit. To ensure that our winners achieve one of our prestigious awards, our in-house research team will prepare casefiles for all shortlisted parties. We carefully scrutinise everything from a nominee’s sector to their annual performance, their commitment to innovation, methodology and competition to ensure that only the most deserving names claim one of our prestigious titles. K
3 APAC / 2018 APAC Business Awards Contents , 4. Nam Nguyen Consulting Co., Ltd: Best Independent Tax Firm 2018 - Vietnam 6. DebtCol Software Pty Ltd: Best Asia Pacific Debt Collection Software 2018: DebtCol 7. Impact Investments Asia: Best Network for Social and Environmental Impact Investments in Asia 8. Redback Conferencing: Best Digital Conferencing Solutions Company 2018 10. iResearch: Best Internet Industry Market Research Firm – China 11. Sydney Criminal Lawyers: Best Criminal Law Firm - Sydney 12. Eric Design Architect Ltd: Architecture Practice of the Year 2018 - Hong Kong 14. ABDA Group: Best Global Cargo GSSA 2018 15. Ezy Tax Solutions Pty Ltd: Best Online Tax Services Provider - Queensland 16. The Mulia, Mulia Resort & Villas: Best Bali Beach Resort 2018 – Bali 18. ihD | Global Technology Consultant: Best Technology Consultancy 2018 - Hong Kong 19. Compare Your Life Pty Ltd: Most Innovative Risk Insurance Tech Provider 2018 - Australia 20. Law Office of Ramni Taneja: Best Civil Law Firm - Delhi 22. Vegan Style: Best Eco-Friendly Shoe & Personal Grooming Products Retailer – Victoria & Vegan Shoe Brand of the Year: Zette Shoes 24. Antaraduit Agensi Sdn Bhd: Best in Currency Exchange Services 2018 - Kuala Lumpur 26. Insources Group Pty Ltd: Best Workforce Educational & Training Management Consultancy - New South Wales 27. Arbol: Best Architectural Design Studio 2018 - Osaka 28. Medilink Network Inc: Best Healthcare Technology Solutions Provider 2018 - Philippines 29. TULS Corp Pvt. Ltd.:Best Project & Cost Management Consultancy - India 30. SIMON: Best for Education Administration Workflow Solutions - Australia 32. Western Union Digital Expands in Asia: Mobile App Now Live in Singapore 33. Andersen Global Expands into Gurgaon Contents *
4 APAC / 2018 APAC Business Awards , Founded by Nam Nguyen, a former Partner of Big-4 firms (including EY, KPMG, PwC) with over 25 years of Vietnam experience, including over 10 years at Partner level, today NNC is a member of Kreston International, a global network of independent accounting firms which comprises of 200 firms in over 125 countries, employing more than 25,000 talented professionals. Peopled by a team of highcalibre professionals, NNC provides a wide range of non-audit professional services Nam Nguyen Consulting Co., Ltd Nov18085 Best Independent Tax Firm 2018 - Vietnam Nam Nguyen Consulting Co., Ltd. (NNC) is a boutique consulting firm based in Vietnam. As part of our overview of a selection of the illustrious winners of this year’s APAC Business Awards we profile the firm to find out more about the secrets behind the success it enjoys today. which ensures that the firm is truly independent and free from time-consuming auditor’s conflict checks and service disruption due to auditor’s rotation. The firm’s services focus on market entry, customs and taxation, management consulting, corporate services, government liaison and advocacy. Drawing on the experience of its Founder and senior team, NNC applies the best global professional service standards and practices to build the platform of its unwavering commitments to quality and excellence. As such, the firm marries in-depth knowledge of the local regulatory systems, business culture and environment, and best practices to the competencies of its highly credentialed people to deliver only advice that is in the best interest of its clients – advice that is premised on “Local insights - Global mindset”. The firm combines expertise with empathy better than any other professional service firm as it knows the local regulations, practice, and business culture and needs inside out. As a result, the firm is able to offer the very best advice there is, and NNC’s clients are testaments to its expertise and service quality. Many of them can be instantly recognised as worldclass companies and leaders in their field such as manufacturing, fast-moving consumer product, petroleum, pharmaceutical, education, logistics, trading, distribution, retail, hospitality etc. They choose a boutique firm like NNC not because of size but because the best must be serviced by the best and because NNC services them like no others. NNC goes beyond the traditional accountant’s role to mentor and advise them through thick and thin - wherever their ambitions take them. Operating collaboratively to ensure mutual success, NNC believes in a mutually beneficial relationship and works beyond stewardship toward partnering relationship with clients, to ensure the success of both clients and the firm. NNC aims beyond service satisfaction to win client’s loyalty. Clients do not really think of NNC as one of those traditional accounting firms. They think of NNC as their long-term and trusted advisors in modern time, because NNC does not just provide services: the firm also delivers value and guide them through professional challenges to enable them to achieve both business and life goals. Looking ahead, NNC is a progressive boutique professional service firm capable of meeting clients’ demands of seamless professional service quality in Vietnam’s fast-growing market. The team believes that its success is contingent on providing clients with the only best, seamless and consistent professional service quality by adopting a personalised, practical and proactive approach, which is built around our fundamental philosophy that clients’ interest comes first. This is how NNC makes a difference. Ultimately, NNC’s mission is to become Vietnam’s leading boutique professional service firm that businesses and professionals are proud to be part of its circle, in matters of business and much more. This will remain the firm’s ongoing focus as it looks towards a bright and exciting future.
5 APAC / 2018 APAC Business Awards g Nam Nguyen Consulting Co., Ltd Contact Details: Company: Nam Nguyen Consulting Co., Ltd Contact: Nam Nguyen Website: www.namnguyenconsulting.com
6 APAC / 2018 APAC Business Awards , DebtCol Software Pty Ltd. Nov18309 Best Asia Pacific Debt Collection Software 2018: DebtCol DebtCol is debt management software perfect for small agencies between 1-30 users, which can be scaled-up to hundreds of users as clients’ businesses grow. Having recognised the firm in this year’s APAC Business Awards we profile it to find out more about this unique solution which has driven the firm to the success it enjoys today. Since its inception in 1999 DebtCol Software has been creating unique solutions that will meet its clients’ needs. With a vast team of staff with long experience in the market, the firm was able to develop an innovative solution. Its flagship product DebtCol helps Collection Agents and Law Firms to collect debt faster. The whole debt collection process including repossessions, process serving, field investigation and online database searching is covered in a single application that has been proven to be successful and is used daily by more than 1800 users. Over 19 years of listening to feedback has ensured that the software is practical and easy to use by anyone familiar with the debt collection process. Faster collection means better client service, offering a huge competitive advantage to the firm’s clients. Today more than 1800 users use DebtCol to run their entire business from end to end. To ensure satisfaction, DebtCol offers a 90 day money back guarantee for every system purchased. As the workplace is evolving, so is DebtCol, and in a corporate market categorised by homeworking and constant travel, the solution offers secure access to reports and information anytime, anywhere which is perfect for agents on the road. Flexible and innovative, clients can remain competitive with an integrated CRM system and use their own dedicated web portal to clearly access their information quickly and efficiently. Its secure web portal offers debtors a variety of self-help options to communicate, negotiate or make payment 24/7. Ultimately, DebtCol is a unique solution that has benefitted a vast array of clients, and moving forward DebtCol Software will continue to enhance it for the benefit of new and existing users. Contact Details: Company: DebtCol Software Pty Ltd. Contact: Sandy Barrett Website: www.debtcol.com.au
7 APAC / 2018 APAC Business Awards , Impact Investments Asia Nov18323 Best Network for Social and Environmental Impact Investments in Asia Impact Investments Asia is a dedicated firm specialising in impact investments across Asia. We explore how the firm’s approach is vital in today’s financial market. Thanks to a vast wealth of experience, Impact Investments Asia supports corporates, banks, investors, DFIs and NGOs headquartered in Asia, helping them to connect with each other within the ever-expanding ecosystem that the firm is building. Furthering social and environmental sustainability is no longer just a matter of altruism. It is in the interests of everyone; critical to sustaining business – not to mention life itself – in the years ahead. To that end, it is not enough to merely minimize harm. Businesses will need to adopt a new mindset of maximising positive impact. That is the idea behind the growing practice of impact investing, which goes much further than socially responsible investing to proactively shape a sustainable future. As an illustration, rather than donating a few thousand dollars to a school once a year for a photoop, impact investing would take the form of upgrading systems to help the school improve its academic capabilities. Or, instead of building community facilities for farmers, empowering them to climb out of poverty. Importantly, it is not sufficient for impact investing managers to simply have the intention to make a positive difference; they must track and report their social and environmental performance. It is also advantageous to frame impact investing around an ecosystem of likeminded corporates, banks and FIs. Whereas typical CSR programmes are focused on a given company’s local community, by joining an impact investment network, companies share insights with others in the same country or across the region to formulate optimal strategies to invest shareholder funds into projects that most effectively create the largest impact. This ecosystem is expanding fast in Asia, across a wide range of industries, including FMCG, mining, oil and gas, palm oil, finance, real estate and telecoms. Their common goal: to accelerate the development of an impact investing industry in the region, for the region. In short, impact investing is about making a real, measurable difference. By moving well beyond CSR, ESG and EHS, not only do banks, businesses and NGOs benefit but societies at large thrive too, particularly the communities and livelihoods worst affected by the inexorable industrialisation of Asia. Ultimately, Impact Investments Asia’s goal is to guide its members on allocating capital to fund actionable solutions to the major social and environmental problems in Asia. This will remain the firm’s ongoing focus as it looks towards a bright future. Contact Details: Company: Impact Investments Asia Contact: Siddiq Bazarwala Website: www.impactinvestmentsasia.org
8 APAC / 2018 APAC Business Awards , focus, Redback’s culture revolves around on four core company values: customer satisfaction, excellence, accountability and working in harmony.” Turning his attention to the future, Jeff is excited about the developments that the market has in store for the video conferencing space, which his firm is keen to adapt around. Drawing on its vast industry experience, Redback is an award-winning, best of breed company deploying the latest Webinar, Webcasting, Teleconferencing, Web Conferencing and Cloud Video Conferencing technologies to thousands of businesses in Australia and New Zealand while delivering an unmatched level of support, ease of use and peace of mind. Over the years, Redback has become a supplier of choice thanks to its commitment to providing conferencing services that are simple, secure and costeffective, as Jeff explores in his opening comments. “At Redback, we deliver more fully managed Webinars and Webcasts than any business in Australia and New Zealand. We manage and deliver our customers’ webinars either remotely, in our ten greenscreen studios in Melbourne and Sydney or from live venues and auditoriums. With almost 50 full-time employees, we are making a difference in optimising our client’s webinar programs. Our solutions take the stress out of delivering a webinar program, increase the number of participants in those events and most importantly of all, we increase the level of engagement with those participants before, during and after the event.” Alongside its commitment to providing cutting-edge technological solutions, the firm Redback Conferencing Nov18623 Best Digital Conferencing Solutions Company 2018 Redback Conferencing is an Australian company that dramatically improves the way organisations meet, present and collaborate at a distance. CEO Jeff Downs explores how this is achieved thanks to the firm’s vast industry expertise and commitment to client service. is also proud of its focus on client service. Jeff discusses this and how it influences every aspect of the business. “Customer Satisfaction is our highest priority at Redback and is core to every single decision we make. We strive to deliver simplicity and peace of mind with every single interaction that we have with our customers. Dedication to customer satisfaction is the first value that we hire, fire or promote on. It is central to every single conversation that we have with the staff. It is also the reason why we enjoy a 98.1% customer return rate in a business model that is strictly pay per use and where there are no lock-in contracts.” To ensure it constantly delivers this exceptional standard of service and support to its valued clients, Redback has worked hard over the years to achieve a supportive, collaborative internal culture. This is something that Jeff is deeply passionate about, as he is proud to showcase. “Developing and nurturing our corporate culture is the most important thing that I do as CEO of Redback. Our success hinges on a healthy robust culture. If you do a good job, your competitors will copy everything you do. That means the only thing they can’t copy is your people. They are our ultimate key differentiator, and that is why culture is so critical. It enables us to attract, retain and develop the best people in the industry. It’s about treating other people the way you want to be treated and creating an environment where people are empowered to shape their own destiny. “ As a business, our objective is to build a company which is a great place to work for our employees. If we can do that, our customers will find it a great place to do business with. As part of this
9 APAC / 2018 APAC Business Awards g Redback Conferencing “Looking ahead, at Redback we are excited about Artificial Intelligence and Machine Learning, and our R&D Labs are well into experimentation with how that can be incorporated into our various meeting technologies. Video Learning and Video on Demand are trends that continue to grow. We remain a market leader in this space and continue to develop services based on that to further our customer’s goals. “As part of this continued focus on innovation in the video market, we have already developed a host of very innovative conferencing services that will significantly improve how people join teleconferences and video conferences. We continue to create new webinar services to revolutionise our client’s webinar programs. Thanks to these developments, as a team we are excited about the future and the many opportunities that are available to us, and look forward to taking advantage of these for the benefit of both ourselves and our clients.” Contact Details: Company: Redback Conferencing Name: Jeff Downs Address: Level 21, 320 Pitt Street, Sydney, NSW, Australia, 2000 Telephone Number: +61290370333 Web Address www.redbackconferencing.com.au
10 APAC / 2018 APAC Business Awards , iResearch Dec18431 Best Internet Industry Market Research Firm - China iResearch has been focusing on internet industry research for 16 years. As a professional thirdparty institution, it helps clients to make business decisions. We profile the firm to find out more and explore the secrets behind its success. Originally established by Henry Yang in 2002, iResearch Consulting believes that technology drives bigger dreams. It has promoted the development of internet new economy through industry research. By now, the research business of iResearch Consulting has expanded to the fields of big data research, corporate consulting, investment research, new retail research, etc. iResearch Consulting helps companies to understand the market and make intelligent decisions. Today, thanks to its vast experience in the market, this dedicated company provides its clients with data products, and professional services such as research consulting. Their services help these companies to enhance their profitability, overall competitiveness, and understanding of the markets. IResearch Consulting is headquartered in Beijing and Shanghai and it has more than 5 branches. iResearch has more than 500 employees worldwide. The firm’s other offices are located in Guangzhou, Shenzhen, Chengdu, Hangzhou, Silicon Valley, New York, and Hong Kong. By cultivating and attracting talents, iResearch has built a well-trained team with passion and enthusiasm, enabling it to provide innovative products and services for its customers. iResearch has a research team of over 200 experts in many research fields. It has released thousands of internet industry research reports and worked on hundreds of consulting research projects. This dedicated team release industry reports and user data that have been quoted often by the media and have set benchmarks in various sectors. They also monitor online audiences across personal computers, smartphones, tablets, smart TVs, and other devices based on panels of millions of Internet users. This data help iResearch to carry out research in sectors such as online marketing, e-commerce, mobile internet, big data and internet finance, etc. IReaearch has provided customized research and consulting services for over 2,000 companies, covering 90% of the Top 100 internet companies. The research areas include the internet, mobile Internet, e-commerce, internet finance, online marketing, pan-entertainment, and other traditional internet areas. The company is also the primary thirdparty data provider for the IPO documents of a number of Chinese internet companies. In line with its concept of “Data Make It Happen”, iResearch provides customers with business data intelligent solutions based on intelligence + data + services, covering consumer insights, market competition monitoring, the refined operation of enterprises, and shared data services. Seeking to build upon its current success, over the coming years iResearch will keep pursuing progress and make itself a respected third-party research institution with strong dynamic competitiveness. This focus will guide the company as it looks towards a bright future. Contact Details: Company: iResearch Website: www.iresearchchina.com
11 APAC / 2018 APAC Business Awards , Contact Details: Company: Sydney Criminal Lawyers Name: Ugur Nedim Address: 507/267 Castlereagh Street Sydney, Australia Telephone Number: +61292618881 Web Address: www.sydneycriminallawyers.com.au Sydney Criminal Lawyers Nov18579 Best Criminal Law Firm - Sydney Sydney Criminal Lawyers® is Australia’s leading criminal defence firm, with offices in nine locations across New South Wales, including the Sydney CBD, Liverpool and Parramatta. We caught up with Ugur Nedim to find out more about the firm and the range of services it has to offer. Established in 2001, Sydney Criminal Lawyers has achieved incredible success over the years. Today, the firm leads the market for criminal defence, supporting a wide range of clients. Ugur discusses the firm’s service offering in more detail and offers an insight into how the practice works alongside its clients to ensure they receive the support they need at an often incredibly trying and stressful time in their lives. “Here at Sydney Criminal Lawyers, we represent clients who are in very difficult situations who have been charged with criminal offences. Our expert team provides legal advice, guidance and court advocacy as well as assistance in organising referrals to doctors or other organisations for those who may need assistance in improving their day to day lives and help reduce the risk of re-offending. We also can help innocent people charged by police to help have their charges dismissed. “As we support often very vulnerable people at a distressing time, our team works hard to provide a very high level of service. We make sure we are available 24 hours a day for any urgent advice and assistance, and we are available seven days a week to attend court. For serious cases we conduct case conferences to try to put our client’s in the best possible position for their criminal cases.” This focus on support and collaboration is not limited to the firm’s clients, and also includes its valued team members, as Ugur highlights. “Internally, our entire team has a great work culture. We support each other and step in to help our work colleagues where we can if needed. When looking for new staff, we make sure they have a background in criminal law since this is the specialisation we practice in. As such, we always get along well and are able to use our specific knowledge and insight to support one-another and ensure excellence for our clients.” Moving forward, the only way is up for Sydney Criminal Lawyers as the company continues to grow and thrive, as Ugur proudly concludes. “Building on our current success, our firm is expanding its offices to more convenient locations around Sydney. As part of our focus on giving back to the market and people who have helped us achieve this success, over the coming years we aim to write a lot of quality legal articles which are easy to read and understand to help the community have access to free legal information. These developments are incredibly exciting and the entire team here at Sydney Criminal Lawyers is looking forward to a bright future.”
12 APAC / 2018 APAC Business Awards , Eric Design Architect Ltd Nov18807 Architecture Practice of the Year 2018 - Hong Kong Eric Design Architect Ltd (EDArch), is a Hong Kong based architectural practice focusing on institutional projects. We profile the firm to find out more about the secrets behind its success over the years. Established in 1995, over the years EDArch has flourished, and it now supports a wide range of clients and creates innovative projects throughout Hong Kong. Eric Chan, the founder of EDArch, was born and raised in Hong Kong. In this region where fast changing in every aspect is the norm and competition in the field is intense, Eric has demonstrated his perseverance in his architectural pursuits. He has always been exploring new design possibilities while creating designs that are unpretentious and pleasingly functional. Today, he sees the unique characteristics of Hong Kong, which lie in the mixture of activities, the intermingling of different visions and the overlapping of multi-disciplines both in the tangibles and the intangibles. Balanced or not, it is a co-existence of differences and variations. His designs always draw inspiration from these unique characteristics of Hong Kong and explore ‘Symbiosis and Amalgamation’. He admires the beauty of uncertainties. This is reflected in his design process of creation out of the symbiosis and amalgamation, under which architectural forms and spaces with vast potentials and possibilities are created, and such generates surprises. Fundamentally, Eric pursues for simplicity and purity in designs. Above all, he designs with passion and joy, and with upheld drive and persistence for an architect’s dream - to create architecture which are inspiring and touching. He prides himself on his ability to benefit and contribute to some sectors of the society and has acquired considerable recognition in the architectural field. Since the beginning, EDArch has always been a small practice as the core, while having various flexible work forces for various specific tasks. Over the years, Eric has been mastering every aspect of EDArch in an abstract organization like a single cell organism. From a single cell, it proliferates and mutates. Splitting and integrating have both been happening at the same time all the time. With this lifeform, EDArch has demonstrated vitality. Eric is extremely grateful to the many people who had walked with him along this 23 years’ journey. The works of EDArch demonstrate the endeavours of its team members, past and present, to whom Eric expresses his sincere thanks. Overall, 2018 has been an exciting and very meaningful year to EDArch. Two key projects Hong Chi Pinehill Complex Eric Chan
13 APAC / 2018 APAC Business Awards g Hong Chi Pinehill Complex Architecture Practice of the Year 2018 - Hong Kong Contact Details: Company: Eric Design Architect Ltd Contact: Eric Chan Website: edarch.com.hk Email: [email protected] have defined the firm’s success this year; one is the largest it has ever undertaken, and the other the smallest. Both are very special and meaningful, and have just been completed in December 2018. The first of these projects, the Hong Chi Pinehill Complex, is the largest rehabilitation facilities in Hong Kong for people with intellectual disabilities (PID). The project includes Hostel for Persons with Moderately Mentally Handicapped; Pre-School Complex which includes Special Child Care Centre and Early Education and Training Centre; and Social Service Complex which includes Integrated Vocational Training Centre, Day Activity Centre and Hostel for Severely Mentally Handicapped Persons. In this Project, complicated functional requirements are well accomplished while creating a cheerful home for the PID. The total construction cost of the Project is about HK$550M. Upon completion, over 1,100 beneficiaries will be served. At the same time, EDArch has completed the smallest Catholic Novitiate for Sisters of the Precious Blood. Due to land use zoning restrictions, the building height limit is restricted to 8.23m while covered area shall not more than 65 sq.m.. This has resulted in a small 3-storey building. Eric treated this small commission as a very meaningful religious mission. The Novitiate would enable a space for those young ladies who are determining their destiny or dedication of God, and provide them opportunities to experience consecrated life. Light is the key in the design, expressing creation by God and evoking religious atmosphere. The cross, the symbol of crucifixion, is expressed in various forms, solid or void, abstract or figurative, fosters the spirit of salvation. The everchanging light, in days, nights and seasons, gives life to the architecture. The building lies humbly below the Heaven, where the sky is the dominant feature. Looking ahead, EDArch will continue to focus on creating truly spectacular projects that are both unique and in-keeping with Hong Kong’s existing vibrancy and innovation. Precious Blood Novitiate Precious Blood Novitiate Hong Chi Pinehill Complex
14 APAC / 2018 APAC Business Awards , ABDA Group Nov18621 Best Global Cargo GSSA 2018 Thanks to its wealth of experience, ABDA offers a total cargo management approach which offers true value for its clients, as we found out when we profiled the award-winning firm. Established in 1989, ABDA has since flourished, offering a wide range of services and solutions to meet the varied needs of its clients. Today, these clients include household names such as DHL, Kuehne+Nagel, Nippon Express, Agility, NNR, DB Schenker, Ceva, UTi, Damco, Kintetsu, Yusen Logistics and Expeditors. For these clients, ABDA uses an old-fashioned, client focused approach to service which revolves around transparency, communication and collaboration. The firm conducts regular meetings, sets KPIs and delivers them, provides training and conducts team building programs, allowing it to consistently meet every customers’ expectations. Unique to the market, while GSSA contracts are aimed mainly at selling activities, ABDA’s Total Cargo Management (TCM) approach means complete and comprehensive management of an airline’s cargo division. This means that ABDA would take on all areas of managing a cargo or passenger carrier from sales, ground handling, cargo revenue accounting, operational audits, claims and insurance, communication with passenger division for scheduling, routing, fuel management, etc. In addition, ABDA has played an active role in the growth and success of the world’s most successful TCM company, Leisure Cargo GmbH. Owned by Air Berlin Group, Leisure Cargo GmbH and ABDA work together to manage and market the capacity of 19 airlines wherever the airlines choose to deploy aircraft. This has been an incredibly successful venture, with Leisure Cargo GmbH touching record turnover figures of well over 130 million Euros in 2014. The groups vast industry network helps ABDA’s partner carriers to obtain ad-hoc SPAs via main hubs to niche destinations for general cargo and project shipments. This enables carriers to expand their network to new territories and also get the feeders to their hubs from new origins. Internally, the firm has a proactive culture which revolves around client service. For staff to embrace the culture with some degree of commitment involves the participation of Senior Management through regular briefings, staff engagements at all levels and conducting team building programs. ABDA is fortunate in attracting staff who subscribe to its philosophy and practices. In its efforts to attract the best, the firm target individuals with the right potential and credentials through recommendations, word of mouth, head hunters and even extending partnership if need be to get the best candidates. This ensures excellence for every client and a strong work dynamic for staff. The successes that the ABDA has achieved since inception have helped the group to work towards achieving its mission: to ensure prompt and reliable service at a fair price for its customers worldwide; whilst at the same time, providing a profitable solution for the group’s partner airlines. Overall, it is ABDA Group’s vision to be a global champion in the total cargo management activities. As such, looking ahead the group will continue to innovative and enhance its service offering so that it can become synonymous with top quality service, safety and profitability. Contact Details: Company: ABDA Group Contact: Stacey Lok Website: www.abdagroup.info
15 APAC / 2018 APAC Business Awards , Contact Details: Company: Ezy Tax Solutions Pty Ltd Address: Orchid Plaza 58 Lake Street, Cairns, Queensland, 4870, Australia Website: ezytaxonline.com.au Telephone: 0061 7 4041 6964 Ezy Tax Solutions Pty Ltd Nov18347 Best Online Tax Services Provider - Queensland Ezy Tax Solutions Pty Ltd is a public practice accounting firm located in Cairns, Queensland and supporting clients across Australia. Recognised among the winners of Wealth & Finance International’s 2018 Finance Awards programme, we endeavoured to take a closer look to find out the secret behind their ongoing success. Accredited by the (Aus) Accounting body, Institute of Public Accountant and tax expert bodies, The Tax Institute, National Tax and Accountant’s Association (NTAA), and Tax and Super Australia, Ezy Tax Solutions have swiftly established themselves as savvy and smart accountancy specialists for private and corporate clients across Australia. Today, they have capitalised on their position as one of the premier accountants in the Cairns region by meeting the stringent requirements of ISO9001 certification in quality management – an achievement that few accountancy firms in Australia have attained. All the firm’s tax solutions are integrated into online system including business tax solutions and are easy, express, and low fee. Guided by this commitment to quality services, Ezy Tax Solutions’ team of qualified accountants and registered tax agents are sure to exceed even the most discerning client’s expectations. More than this, they maintain full compliance within a notoriously highlyregulated sector, establishing an internal culture that is defined by client-centricity. By all considerations, this is a firm that truly understands the importance of trust in establishing long-term relationships with their broad client base. On the personal tax front, Ezy Tax Solutions offer flat fees, regardless of the number of amount of income and deduction items. More than that, they are quick to emphasise that their tax return service is not simply a preparation of a client’s tax return, but – potentially – a fullservice offering, ranging from comprehensive tax advice, to a compliance check with ATO records. The firm offers integrated tax solutions, with all personal and business tax being done at same place. Most other online tax services offer only personal tax, setting the firm apart from its competitors. Also, the firm offers online services that are not automated, setting it apart from its competitors. This approach carries over to their business-oriented services, offering support to companies of all sizes to help them stay on top and on-track of their finances. For the uninitiated, the tax landscape can be a challenging place, even more so for small business owners looking to make their start in a notoriously competitive and potentially volatile economy. As such, Ezy Tax Solutions offers clear and affordable fee systems, with no hourly charges. Additionally, and importantly, they see their role as akin to that of an outsourced Chief Financial Officer, working diligently alongside their client to provide exceptional expertise and peace of mind. Alongside this, they also offer bookkeeping, payroll management, and services tailored to help kickstart new businesses and put them on the right path from the outset. For all of these reasons and many more besides, Ezy Tax Solutions were named as the ‘Best Tax Accountants in Australia’: a title that they hope to reinforce in the years to come.
16 APAC / 2018 APAC Business Awards , The Mulia, Mulia Resort & Villas Nov18767 Best Bali Beach Resort 2018 - Bali A truly unique destination situated on the first designated purity reserve in the world, the innovative design of The Mulia, Mulia Resort & Villas – Nusa Dua, Bali has made it one of the most inspiring luxury resorts in Bali. As part of our overview of a selection of the deserving winners of our 2018 APAC Business Awards we profile this mesmerising destination to find out more. Mulia Bali in Nusa Dua, Bali is the epitome of luxury, offering world class amenities with unparalleled service and attention to detail. This expansive resort compound in Bali allows guests to choose from three resort accommodations - luxurious suites, serene villas and elegant rooms overlooking the resort’s infinity pool or pristine beaches, inviting visitors to relax and indulge in paradise. Surrounded by stunning beaches and sumptuous sands, Mulia Bali makes for a picture-perfect recuperation. Guests can explore the Nusa Dua that surrounds the resort, and experience the serenity of breath-taking landscapes or stroll through the perfect surroundings for those special moments. They can also indulge amidst a magnificent nature escape you will find nowhere else. With stunning beach frontage along Nusa Dua’s bay, Mulia Bali evokes a relaxed yet polished sensibility. There is something for everyone at this glorious resort, which boasts 526 guest rooms and suites, with an additional 108 villas and 111 suites at The Mulia, including lagoon pool rooms; nine restaurants and bars; four pools and a luxurious spa. For those who like to combine business with pleasure, there is also a business centre and one of the most complete fitness centre in the island, so that guests do not need to disturb their routine even whilst they enjoy the luscious hospitality on offer at Mulia Resort. Spacious and decedent, all rooms come equipped with signature plush bedding, luxurious marble bathrooms and high-tech enhancements, as well as complimentary WIFI, so no matter where they are or what they do, every guest will enjoy their time at Mulia Bali. Guests at this luxurious resort travel from far and wide, and to accommodate everyone Mulia Bali. offers an array of dining options to suit every taste. They can indulge at the award-winning Soleil restaurant overlooking the stunning Nusa Dua Bay for lunch and taste the resort’s scrumptious dim
17 APAC / 2018 APAC Business Awards g The Mulia, Mulia Resort & Villas Contact Details: Company: The Mulia, Mulia Resort & Villas Contact: Rainata Tjoa Website: www.themulia.com sum at Table8 at dinner. There is a highly praised international buffet breakfast at The Café, and private dining is available at select restaurants and bars, which is perfect for intimate social gatherings and business functions. This attention to detail, combined with the stunning surroundings of the resort, make Mulia Bali the perfect location for a special occasion or a truly unforgettable wedding. The resort even features a floating chapel for romantic white weddings, to make things truly special. Ultimately, Mulia Bali makes for the perfect retreat for those seeking a relaxing holiday in paradise where they can choose from a selection of luxurious activities, decedent dining options and sumptuous accommodations. With something for everyone, the resort looks set to continue to welcome its guests with open arms over the years ahead, and the entire team at Mulia Resort is excited for what the future holds. The Mulia, Mulia Resort & Villas
18 APAC / 2018 APAC Business Awards , ihD | Global Technology Consultant Nov18805 Best Technology Consultancy 2018 - Hong Kong ihD Ltd is an innovative technology consultancy firm offering independent, expert advice and support to its discerning clientele. We profile the firm to find out more about the range of services it has to offer and the secrets behind its success. With offices in China, Philippines, Malaysia and India, ihD is headquartered in Hong kong, specialising in IT, ELV & Security, and Audio-Visual Systems, as well as Mechanical and Architectural Acoustics, design and Consultancy. The company focuses on design, consultancy, and project management, allowing the team to remain independent, specifying equipment and systems most-suited to its client’s technical and budgetary needs. Seeking to offer client’s a fully comprehensive range of services, ihD provides essential and timely professional consultancy in the ELV, IT, PABX, Security, AudioVisual, and Acoustics disciplines, with fully-detailed design services carried out entirely in-house. Additionally, ihD also provides Troubleshooting and System Tuning/Setup service, carries out Facilities audits, and provides within the APAC region, various trainings in the Asia Pacific region. Although the firm does not supply or install any solutions, its team members have long years of hands-on experience with project management, making it uniquely able to assess and aid the progress and workmanship of the integrators appointed, ensuring a successful completion every time. This expert team is constantly seeking to push the boundaries, researching and using new and horizon developments as well as planning infrastructure for horizon technologies so that its clients’ facilities will not be left behind when they mature. The firm’s Head Office is in Hong Kong, where new solutions are created and evolved, latest technologies are evaluated and benchmarked, and Quality Standards are developed and implemented. Strong designexperience across the firm’s localised offices ensures intelligent and skilled design and support throughout the group, assuring fresh, truly-original design, tailored for your needs, with the built systems that are easily-operable, reliable and maintainable. Ultimately, ihD is proud of its hardearned reputation for excellence in both its design work and project handling and looking ahead it will continue to enhance this and support an even wider array of clients in the future. Contact Details: Company: ihD | Global Technology Consultant Contact: Ian Harris Website: ihd-hk.com
19 APAC / 2018 APAC Business Awards , Contact Details: Company: Compare Your Life Pty Ltd Contact: Rebecca Firns Website: compareyourlife.com.au Compare Your Life Pty Ltd Compare Your Life Pty Ltd Nov18347 Most Innovative Risk Insurance Tech Provider 2018 - Australia Compare Your Life Pty Ltd combines comprehensive product information and expert knowledge to create powerful, completely automated solution, which allows users to enjoy a compliant insurance process with minimum administrative input. Having recognised the firm in our 2018 APAC Business Awards we profile it to find out more. Compare Your Life was established with the specific purpose of providing software solutions for the financial services industry. Today, the company provides advanced and exclusive technology helps which users to better solutions quicker and make insurance truly transparent. Over the years, the company has created a methodology to compare complex financial insurance products and have registered a patent describing the method and presentation of comparisons. Thanks to a strong team of financial and IT experts with many years of experience in their respective fields, Compare Your Life has been able to create and implement its comprehensive solution which can be tailored specifically to the modern business with efficiencies and compliance built in. The firm’s flagship product is iFace, a modularised system which can be configured to each installation as required. The iFace Goal Finder and iFace Financial Needs Analysis components acquire all necessary information online in a user-friendly way. The iFace rule engine identifies the best matching product and also suggests alternative products based on the goals the client has identified. A statement of advice is created automatically and can be sent by email or viewed online. Additionally, the iFace CRM also contains workflow definitions and communication templates that can easily be personalised to the users requirements to actively support the client throughout the Life Insurance process. This includes from the initial advice through to claims. Looking ahead, Compare Your Life will continue to adapt its solution offering and enhance iFace so that clients continue to enjoy cuttingedge solutions that will meet their ever-evolving needs.
20 APAC / 2018 APAC Business Awards , Best Civil Law Firm - Delhi Nov18573 Law Office of Ramni Taneja draws on the expertise and knowledge of its Founder Ramni to provide a wide range of services to a vast array of clients, as we found out when we profiled it to showcase the secrets behind its incredible success. Over the years Law Office of Ramni Taneja has become a bastion of excellence in the Indian legal market thanks to its commitment to providing its clients with the support they need to make informed decisions and achieve the best possible outcome for their case. Founder Ramni Taneja’s professional experience began in 1980 when she practiced as an Advocate Assistant between 1980 to 1982, with Little & Co, Advocates, Solicitors & Notaries, Mumbai, India. Subsequently, between 1983 to 1989, she practised in Dubai as a legal consultant with A R Hilal & Associates, Advocates & Legal Consultants, Dubai, United Arab Emirates. Between 1989 to 1990, she practised independently as an Advocate in New Delhi, India. Again from 1990 to 1996, she again practised with A R Hilal & Associates, Advocates & Legal Consultants, Dubai, United Arab Emirates as a Legal Consultant. From 1997 to August 2002, Ramni Taneja practiced as a sole practitioner [Advocate] in New Delhi. From September 2002 till April 30, 2006, she was in charge of and headed the branch office of the Mumbai law firm, Little & Co., in New Delhi, India. Her own practice, Law Office of Ramni Taneja, began as of 8th August 2006. The office provides a range of litigation and legal services spanning a range of practice areas including all areas of civil, law commercial law, corporate law, constitutional law and criminal law. As such, it is able to work alongside a broad spectrum of clients and provide them with its award-winning service and support. Looking ahead, Law Office of Ramni Taneja will continue to support its clients and provide them with expert advice and service they can rely on over the years to come. Law Office of Ramni Taneja
21 APAC / 2018 APAC Business Awards g Law Office of Ramni Taneja Contact Details: Company: Law Office of Ramni Taneja Contact: Ramni Taneja, Advocate and Notary Address: A 34 Defence Colony, New Delhi 110 024, India Phone: 0091 11 4155 2051 Fax: 0091 11 4155 2053 Web Address: www.ramnitaneja.com
22 APAC / 2018 APAC Business Awards , Best Eco-Friendly Shoe & Personal Grooming Products Retailer – Victoria & Vegan Shoe Brand of the Year: Zette Shoes Dec18305 Vegan Style Australian clothing brand Vegan Style provides it’s clients with environmentally conscious shoes and accessories that are both functional and fashionable, as well as aligning with their morals. We profile the firm to find out more. With environmental and animal cruelty factors prompting increasing numbers of consumers to explore plant-based lifestyles, Vegan Style offers a stylish alternative to traditional leather shoes and accessories to meet their needs. Since its inception in 2010, Vegan Style has been bringing people shoes and accessories such as handbags, briefcases, backpacks, wallets and belts that are vegan, ethically made and environmentally responsible. The company also stocks cruelty-free beauty and grooming products, clothing and more. Seeking to provide its clients with products that help them live more ethical lifestyles, Vegan Style defines a vegan shoe as one that is not made from any animal derived materials, which includes the upper, inner soles, glues, reinforcement parts and more. Shoes that appear to be synthetic or nonleather are not always vegan, as they can be made with animal-derived materials that are not disclosed. Not all vegan leathers are created equal, and as such the company seek out products made from high-quality, cruelty free materials such as European-made PU microfibres, Piñatex (pineapple leaves), cork, cotton canvas, recycled textiles and our new sustainable apple leather material. As the fair treatment of people is important too, Vegan Style also choose to only stock vegan products made under fair working conditions. As such, it is able to offer clients truly exceptional quality products that have a limited environmental impact and cause as little suffering as is physically possible.
23 APAC / 2018 APAC Business Awards g Vegan Style Contact Details: Company: Vegan Style Contact: Henrietta D Website: www.veganstyle.com.au With a physical retail shop on Brunswick Street, Fitzroy (one of Australia’s most vegan-friendly areas), as well as an online store, Vegan Style is able to offer its clients the best of both the technological age’s online shopping solutions as well as the ability to select and try on products in-store. As well as carrying vegan brands from around the world (Australia, Europe, North & South America), Vegan Style also have an in-house brand - Zette Shoes. Each shoe from Zette is named after one of over a hundred rescue cats the VS owners have fostered. The company launched the Zette women’s range in 2014 and added the first men’s range collection in 2018, with a line of timeless dress shoes and a classic work boot style. Zette Shoes are all made fairly in Europe, predominantly in Spain, Italy and Portugal. Looking to the future, Vegan Style will continue to explore new options for ethically sourced, environmentally friendly clothing solutions, as well as enhancing Zette Shoe’s range so that clients can rest assured that they will always find something they can treasure when they shop with this dynamic retailer.
24 APAC / 2018 APAC Business Awards , Best in Currency Exchange Services 2018 - Kuala Lumpur Dec18470 Antaraduit Agensi Sdn Bhd Contact Details: Company: Antaraduit Agensi Sdn Bhd Contact: Mohamed Sahrif Ali Website: www.antaraduit.com.my Antaraduit Agensi Sdn Bhd is a Malaysian currency exchange dedicated to providing its clients with the best possible rates. We profile the firm to find out more and explore how far it has come since inception. Originally established in 1978 as a small Counter inside the Ampang Park Shopping Complex supporting a wide range of clients, Antaraduit has since flourished. As Malaysia grew and prospered, Antaraduit followed suit, adapting to the ever-evolving needs of its clients and enhancing its service offering to ensure that it remained a key player in the country’s currency exchange space. Today the company has three branches serving a wide range of clients. The firm’s strong, energetic young and growing team provide the benefit of their collective experience to ensure that every client has a positive experience when they work with Antaraduit. Alongside its three physical branches, the company also boasts an online exchange, through which clients can quickly and easily order their money and receive the same level of expert service and support they would get in-store from the comfort of their own home or while on the move through a mobile device. Trust, reliability and efficiency are central to the firm’s success since inception, and remain its core values. Each and every member of Antaraduit experienced and dedicated team uses these principals to guide them in their work. Through this focus the team are able to provide every client with a friendly and approachable service that is tailored to meet their needs and keeps them coming back to work with the firm time and time again. Looking to the future, Antaraduit is set to expand, and is seeking to open more branches which will offer its valued clients the same exceptional level of support and service that they have come to expect and rely on.
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