Jan22686 APAC Insider- Business Awards 2023 AGAPI Care (AGAPI) is a non-profit organisation committed to delivering tailored services and support to peoplewithadisabilityinVictoriatomeetidentifiedneedsandgoals.Exploretheorganisation’srichtapestry of values, client-centric philosophy, multicultural challenges, and ambitious future plans as it continues to profoundly impact the lives of those it serves. Dedicated Community Engagement Organisation for 2023 – VIC AGAPI Care (AGAPI) was established in 1987 by a group of Greek Australian parents unwavering in their belief that their children with disabilities were entitled to the same access to programmes and services as other community members without prejudice and disadvantage. With a steadfast commitment to placing clients at the forefront of their endeavours, AGAPI adopts a boutique service and a person-centred approach. This not only underlines its dedication to supporting clients but also extends to encompass the significant individuals in their lives, creating an environment where the realisation of goals becomes tangible. Guided by a mission to deliver quality and innovative services, the organisation empowers vulnerable individuals to carve out their distinctive life journeys. The organisation establishes a solid ethical foundation by upholding core values including choice, equality, integrity, leadership, quality, and respect. Embodying a visionary perspective, the overarching goal is to empower vulnerable individuals to reach their full potential. Operating as a non-profit organisation, AGAPI is dedicated to delivering tailored services. It supports the age care and disability sector, focusing on meeting vulnerable individuals’ identified needs and goals. A leader in the disability sector’s service delivery, AGAPI continuously evolves through professional development initiatives for its staff, aiming to be a company of choice that is responsive to community service needs with exceptional quality. AGAPI’s philosophy revolves around supporting and empowering people with Oct23593 disabilities to choose their life’s journey, aligning with the Department of Health and Human Services guidelines. The organisation strives to maintain and enhance independence, foster cultural practices, maximise integration into the community, and advance physical, social, emotional, and intellectual functioning. Recognising clients’ cultural and linguistic needs, AGAPI emphasises communication and active participation in decisionmaking through person-centred plans. It acknowledges the importance of cultural awareness in service provision in Australia, a multicultural setting. Challenges include a shortage of support workers in the disability and aged care sectors, necessitating upskilling and ongoing professional development – client and staff feedback guides the company in maintaining high standards and identifying opportunities for development and growth. AGAPI’s organisational culture is defined by shared assumptions, values, and beliefs, emphasising integrity, teamwork, transparency, andaccountability.Theorganisation invests in health and wellbeing programmes, a gymnasium, and regular team building exercises to foster and maintain this culture. Cultural celebrations contribute to an inclusive environment for both clients and staff too. The firm envisions a comprehensive expansion of its services, aiming to establish a nationwide presence in Australia while consistently adapting its goals and objectives to align with organisational priorities. Recognising the industry’s dynamic nature, AGAPI places a premium on meticulously reviewing its business strategy and plan. This includes a thorough benchmarking process against peer organisations, allowing for a comprehensive understanding of performance metrics and identifying potential expansion and improvement areas. As 2023 nears its end, AGAPI is strategically positioning itself for the upcoming year, emphasising the development of its strategic direction to meet the evolving demands of the sector. In the healthcare industry, it is so important that companies are innovative and put client and patient confidentiality first. When operating in healthcare, clients and their families want to feel at peace and see a team that is always coming up with new ideas. In addition to outlining its future trajectory, AGAPI Care emphasises the significance of conducting feasibility studies and regular service reviews as essential components of its operational strategy. This proactive approach reflects a commitment to staying abreast of market trends and aligning services with the ever-changing needs of people with disabilities. Company Name: AGAPI Care Inc Contact Name: Mary Gakopoulos Web Address: agapicare.org.au Contact Email: executivedirector@ agapicare.org.au
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