APAC CEO of the Year 2025 | 9 “Beyond Isolation, Towards Connection” Inclusee is a not-for-profit social support service for older Australians and First Nations people which connects people through its straightforward, engaging, and enriching online community centre. It is with great pride that we showcase its CEO’s journey, especially as we recognise Rachael Cook’s success in our APAC CEO of the Year Awards 2025. Providing a diverse spectrum of engaging and specialised programs and activities to cater to the unique needs and interests of its clients, Inclusee has become a focal point in Australia’s digital inclusion offerings. Making it easy for older people to connect with a wider community regardless of their mobility limitations or location, Inclusee ensures that it can change people’s lives with technology – improving their quality of life and computer literacy, while reducing the feeling of loneliness. “At Inclusee people can meet friends, improve digital literacy skills, share passions, and explore new interests – all from the comfort of their own home.” Based around the core values of compassion, inclusivity, trust, connection, respect, and impact, Inclusee’s team continue to add value to everything they do. CEO Rachael Cook shared: “I am passionately committed to ensuring we are a values driven organisation by leading by example for our team. At times, this means making the difficult ‘right’ choice over the easy ‘wrong’ choice, but I always keep our mission and company values in mind in this process. “ Inclusee’s mission is to help individuals in finding a community of connections, to give them a sense of belonging, and improve their lives by offering a platform for programs they can really enjoy. There is a misconception that older people do not want to utilise technology, or digital solutions, but Inclusee’s track record of results continues to prove otherwise. Rachael commented: “Our clients just need the right support and reason to engage with the digital landscape. We know that our service has been a life-saving support for hundreds of people, also debunking any ideas that virtual connection isn’t a viable way to reduce loneliness. It absolutely is!” Creating a virtual community through its digital inclusion solutions, Inclusee is set to expand even further. “Inclusee is in a rapid growth period, with plans to expand our community reach nationally, connecting thousands more people. With changes in the Aged Care industry, it will become even more vital for organisations to collaborate, pool resources, and find ways to finetune their services. Inclusee is always looking for ways to partner with like-minded businesses on our mission to reduce social isolation and loneliness in Australia,” said Rachael. In 2024, Inclusee hit a monumental 100,000 hours of connection within its virtual community. Rachael adds: “Our next goal is One Million! We’ll achieve this through being willing to take calculated risks, innovative thinking, strong partnerships and the strength of a team who are passionately devoted to relieving social isolation for more Australians.” The future of Inclusee looks incredibly promising as Rachael, and her team, consistently lead the way in uniting the people of Australia. With regards to her own journey, Rachael has achieved greatness in small and large strides. It is here that we take a moment to applaud her perseverance, commitment, and devotion to the principles of servant leadership.” She continues: “I believe in creating an environment where team members feel comfortable sharing their ideas, concerns, and aspirations. I dive deep into understanding the project’s goals, potential challenges, and the resources we need to succeed. Transparency and open communication are key to fostering a culture of innovation, collaboration and shared purpose.” Awarded in our APAC CEO of the Year Awards for two consecutive years, as well as within CEO Monthly’s Female CEO of the Year Awards 2024, Rachael has been awarded Senior Inclusion Charity CEO of the Year 2024, Aged Care CEO of the Year 2024, and Digital Inclusion CEO of the Year 2025 – all for Australia. With multiple awards from CEO Magazine, InnovAGING, Australian Financial Review, iAwards, Qld Community Achievement Awards, and HR Australia, Rachael has gained an incredible amount of recognition for her achievements. Always staying abreast of developments in digital inclusion and the software to support it, as well as staying ahead of the curve by understanding the pain points and wishes of its users, Inclusee has positioned itself as a trailblazer in aged care services. Simply reach out if you or your loved one would like to join the Inclusee Community. Contact: Rachael Cook Company: Inclusee Ltd Website: https://inclusee.org.au/ LinkedIn: rachael-cook-ceo Digital Inclusion CEO of the Year 2025 – Australia Jan25356
RkJQdWJsaXNoZXIy MTUyMDQwMA==