CEO of the Year Awards 2026 | 12 Based in Victoria, Serenity Mode is a boutique care organisation dedicated to supporting individuals with multifaceted disabilities and complex psychosocial, behavioural, and medical backgrounds. The organisation has become a crucial ecosystem that transitions individuals away from institutional settings and reintegrates them into their communities, allowing them to thrive with safety and dignity. This exceptional work is led by Seshan Ramaswamy, CEO of Serenity Mode and a recent recipient in the APAC CEO of the Year Awards 2026. “Serenity Mode is not simply a disability provider; we are a health and care ecosystem built around dignity and human rights.” Since its inception, Serenity Mode has been on a mission to empower individuals to live their best independent lives. Occupying the niche, high-complexity tier of the disability and care industry, the organisation primarily caters to individuals with intricate support requirements, including complex medical and psychosocial histories, challenging behaviours, dual disabilities, and highsupport needs. These are people whose circumstances fall outside of mainstream capabilities, typically approaching Serenity Mode after exhausting all other avenues. The team strives to bridge this expanding gap that is currently impacting the sector, ultimately absorbing the pressures that would otherwise fall upon families, informal networks, and overstretched mainstream services. This powerful mission is led by CEO Seshan Ramaswamy, who distinguishes himself with an approach that lies at the intersection of clinical knowledge and strategic leadership. Seshan possesses a Master of Business Administration (MBA) from the Australian Institute of Management, as well as formal qualifications in Work Health & Safety and HR. Furthermore, he is also a AHPRA registered physiotherapist, having graduated with a Bachelor of Physiotherapy from the University of Melbourne. This vast education has equipped Seshan with crucial frameworks that would later complement his versatile, frontline experience. Over the years, Seshan’s career path has spanned allied health, primary healthcare, entrepreneurship, community health, executive leadership, and agedcare operations with large organisations that include Australian Unity and Regis Aged Care. Each role has deepened capabilities he now relies on daily as CEO of Serenity Mode, including strategic planning, business development & branding, clinical reasoning, stakeholder engagement, workforce engagement, and risk mitigation. “I bring a healthcare background, MBA, board governance expertise, as well as deep operational experience across the aged care, disability, and broader community healthcare sectors,” he told us. “This multidisciplinary perspective allows me to bridge the gap between person-centred care and sustainable business performance, ensuring we at Serenity Mode deliver exceptional outcomes without sacrificing commercial viability.” At the helm of Serenity Mode, Seshan prides himself on being a transformative leader. As the CEO, he has set the strategic direction for growth, allowing Serenity Mode to evolve from a small, founder-led service into a structured entity, with multiple layers of leadership and corporate structure. As Serenity Mode has progressed under Seshan’s leadership, he has always ensured that Founder Sheetu Partola’s vision of “leaving a legacy of compassionate care that outlasts any individual” remains the heartbeat of everything built. At the heart of this legacy lies the hardworking people that drive the success of Serenity Mode. “Behind every metric and strategic milestone are real people,” said Seshan. “Participants, support staff, leadership teams, and industry colleagues, all support our impact and my work as the Chief Executive Officer. As the leader of this organisation, I firmly believe that the ‘human dimension’ should never be lost in the business narrative.” With a strong mission and an even stronger team, Serenity Mode is well positioned to continue reshaping Australia’s disability and care industry. Fiscal Year 2026 will serve as the foundational year of the organisation’s upcoming strategic direction, comprising three years of financial and governance strengthening through restructure, diversification of services, and expansion into new markets. By Fiscal Year 2028, Serenity Mode is poised to have achieved significant results. Seshan has set bold ambitions to more-than-triple Serenity Mode’s topline growth and broaden its impact on local communities, delivering allencompassing disability, aged care, private-care, and supportive bespoke technology, within the Serenity Health ecosystem. For this ambitious vision and dedication to shaping the future of care, Seshan Ramaswamy has been rightfully awarded the title of Victoria’s Complex Disability Support CEO of the Year 2026. Contact: Seshan Ramaswamy Company: Serenity Mode Web Address: www.serenitymode.com Complex Disability Support CEO of the Year 2026 (Victoria): Seshan Ramaswamy
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