March 2017

64 APAC / March 2017 , AB160040 Global Expertise, Filipino Heart The President and CEO of AsianHospital andMedical Centre talks in-depth to APAC Insider about the company, from its humble beginnings to its future aspirations. History of Asian Hospital and Medical Center Asian Hospital and Medical Center (AHMC) is a tertiary hospital accredited by the Joint Commission International (JCI), the world’s most prestigious accrediting body for health care organisations. AHMC is a part of the Metro Pacific Hospital Group, the largest private hospital group in the Philippines managed by the Metro Pacific Investments Corporation (MPIC), the local unit of the First Pacific Group headed by Manuel V. Pangilinan. Opened on May 11, 2002, the hospital with 305-bed capacity stands on a 17,250-square meter campus, carefully planned and specially designed to provide a healing environment, care and comfort, and ensure the safety of its patients, guests and staff. The center has over 1,067 expert doctors from the different specialties who have been trained in top institutions worldwide and more than 400 nurses whose specialisations including hemodialysis for patients requiring routine and intensive care; diagnostic procedures for breast lesions; supportive home care, pain management and palliative medicine; cardiovascular surgery; and intensive care for cardiovascular and neurosurgical patients. Asian Hospital also has over 1,000 highly skilled employees and staff who provide high quality and compassionate patient care. Asian Hospital and Medical Center received its first Gold Seal of Approval from the Joint Commission International (JCI) on December 2013 and has recently gained its second accreditation on September 2016. JCI is a United States- based international accreditation body which aims to help health care organizations globally deliver the highest quality of patient care services. JCI sets strict standards that ensure patient safety and improve organisational management, facility management and safety, and quality of care. AHMC is strategically located in the Filinvest City in Alabang, Muntinlupa City—only 10 kilometers from the country’s central business district Makati City, a mere 20-minute drive from the International and Domestic airports, and less than a kilometer from the South Luzon Expressway (SLEX). Nestled in the lush green landscapes of Filinvest City, the hospital is committed to giving patients the highest quality of care and service in a total healing environment. Vision, Mission and Core Values Vision - To be the Center of Global Expertise in caring for the unique needs of its patients and the communities it serves. Mission - To deliver accessible world-class compassionate and integrative healthcare service to every individual. Core Values – Fairness; integrity; teamwork; excellence; respect Asian Hospital Charities, Inc. Founded in 2005, Asian Hospital Charities shares the hospital’s facilities and medical expertise to less fortunate patients. Asian Hospital doctors and staff, donors and other volunteers work together to: • determine qualified patients through a comprehensive screening process • raise funds for charitable endeavors • coordinate the provision of healthcare to beneficiaries by competent specialists Asian Hospital Charities is committed more than ever to help underprivileged Filipino patients receive specialized healthcare at Asian Hospital and Medical Center. Asian Hospital Charities also strengthens its relationship with the community by bringing forward services such as health education, leadership building and livelihood/ educational assistance for the years to come. Client Service Philosophy Asian Hospital and Medical Center is an institution that delights in providing the best medical practices with a disciplined culture of service. In Asian Hospital, every member of staff and medical professional firmly adhere to transparency and openness to the criticisms our service gets from the patients and their families. Commitment is valued significantly in the institution, we hold ourselves accountable for the results and the quality outcomes the Asian Hospital and Medical Center creates. This institution is a home where people are allowed to DARE to think differently and celebrate successes as a family – the individuals in this institution might have diverse views and perspectives among things yet agree to work together effectively and delightfully to reach a common goal. Our commitment to provide a better healthcare system is persistently pursued and strived in achieving a quality medical service for the patients and the communities we serve. The APAC Region and its Challenges Changing demographics sustained high birth rate across an improving life expectancy. Asian has full recognition of the increasing demand for reliable, accessible quality healthcare in the South for both the young and the elderly. The hospital industry must equip itself with the ability to manage chronic illness driven by more frequent engagements of the elderly. Asian is focused on strengthening its Geriatric Care service from initial consults all the way to home care, assisted living and hospice care. With a team of highly respected and credentialed professionals across all specialties and disciplines, Asian is fast becoming the primary referral center in the South for such. Sustained migration to urban centers creating new megacities. Asian’s vision of creating community-based healthcare programs in partnership with smaller hospitals in the South, coupled with our vision of creating a wider network of primary care clinics that can bring the service needed closer to the