APAC Insider Magazine Issue Q32019 A nsider Inside this issue: The Rise of Technology in Health, Aged, Social Services and Community Care Words by Dr Caroline Lee, Chief Executive Officer of Leecare Solutions. Training Makes a Difference KORNERSTONE Institute Manufacturing Industry Gears Up to Outpace Average Adoption of Hybrid Cloud by 2020
2 APAC / Issue Q3 2019 Welcome to the Q3 issue of APAC Insider magazine! A quarterly publication devoted to providing you with all the latest news and updates from across the Asia Pacific region. Within the pages of the Q3 issue, we cover a vast range of topics from the rise of technology in health services and community care to a telecommunications service provide in Vietnam, as well as many other successful practices and firms within the Asia Pacific region. For example, Headquartered in Singapore, AddcomSolution has been an authorized industry-leading value-added and service oriented distributor and manufacturer of electronic components and semiconductors products in Asia pacific since 1998. We profiled the certified ISO 9001:2015 Distribution Company for major electronic component manufacturers to explore the secrets behind its success. Elsewhere in this edition, KORNERSTONE Institute is a renowned professional training provider in Asia with over 10 years of experience in delivering these exceptional programs to both individuals and corporate members. We discover more about KORNERSTONE Institute when we took a closer look at the training solutions the team provides to their clients. Also in this issue, is an industry leading strategists in tailored tax advice and accounting for medical professionals in Australia. Following their win in APAC’s Australian Enterprise Awards 2019, we profiled the firm to more about the outstanding success the team have had since their inception in 2015. Here at APAC Insider, we sincerely hope that you thoroughly enjoy reading this issue and we look forward to hearing from you. Jessica Daykin, Editor Phone: +44 (0)20 3970 0037 Email: [email protected] Website: www.apac-insider.com AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility.
APAC / Issue Q32019 3 , 4. News 6. Leecare Health Pte: The Rise of Technology in Health, Aged, Social Services and Community Care 8. Fournaise Marketing Group: 73% of CEOs Believe Marketers Lack Business Credibility. 75% of Marketing Campaigns Underperform. What’s the Problem with Marketing? 10. Elixir Wealth Advisory: Expert Advice from Financial Specialists for Medical Professionals 11. Phase8: Creating the Perfect Electrical Environment 12. Addcom Solution Pte Ltd: Best Electronic Components Distributor 2019 13. R J Sanderson & Associates: Tailored Specifically Towards Individual Needs 14. KORNERSTONE Institute: Training Makes a Difference 15. CMC Telecom: Providing Proactive Services 16. Manufacturing Industry Gears Up to Outpace Average Adoption of Hybrid Cloud by 2020 18. Joining Forces to Create Ultra-Fast Charging Network in Australia 20. New Build Demonstrates STRATACACHE’s Commitment to Support Clients 22. Blu Smart Chooses Ridecell to Power First AllElectric Ride Sharing Car Service in India 24. Coworking Spaces in the APAC Region Envisioned to Overtake EMEA and Americas Regions by 2021 26. Driving Innovation 28. Bayer Trendlines Ag Innovation Fund to Co-invest With Trendlines in New Company 30. Hangzhou’s Liangzhu Archaeological Site Joins UNESCO World Heritage Site Club
4 APAC / Issue Q3 2019 NEWS , Via and Busways Launch Microtransit Service Connecting The Ponds and Schofields Residents to Public Transit
APAC / Issue Q32019 5 NEWS , Cooee Busways is now Via’s fourth microtransit deployment in New South Wales, Australia, joining services in Newcastle, Northern Beaches and Macquarie Park. “Via’s technology is redefining mobility across the globe, and we are thrilled to partner with Busways and TfNSW to provide residents with a convenient, affordable, and congestion-reducing transportation alternative,” said Daniel Ramot, co-founder and CEO of Via. “Via’s powerful passenger matching and vehicle routing algorithm is the solution to solving the first-and-last mile challenge, seamlessly integrating into the existing public transit infrastructure to connect residents to transit hubs in their communities.” Using the Cooee Busways app, riders will be able to hail a shuttle directly from their smartphone. Via’s advanced algorithms will enable multiple riders to seamlessly share the vehicle. The powerful technology will direct passengers to a nearby virtual bus stop within a short walking distance for pick up and drop off, allowing for quick and efficient shared trips without lengthy detours, or inconvenient fixed routes and schedules. Cooee Busways operates Monday to Friday from 5 a.m. until 9 p.m., connecting commuters with Schofields Train Station and the new Sydney Metro stations at Tallawong and Rouse Hill. With the opening of Sydney Metro Northwest, Via’s timely deployment provides an affordable, convenient, and reliable transportation option for those commuting through these new major transit hubs. NEM Ventures, the venture capital and investments arm of the NEM blockchain ecosystem, has announced a seed round investment in ridesharing app, Mobi, which facilitates safe and affordable carpooling to help alleviate pollution. First hitting the Australian market in Melbourne, Mobi leverages the NEM blockchain to change the face of commuting. David Mansell, Director and Co-founder of NEM Ventures, said: “By incorporating NEM Catapult, Mobi is able to utilize the protocol’s many features to provide an enhanced app experience for commuters. We are always looking for ways to utilize blockchain to promote social change, which is what drew us to this project in the first place. Mobi aims to further the sustainability agenda with a focus on creating long-term shareholder value while driving home the fact that profitability is not a trade-off for sustainability.” On the app, commuters pre-arrange rides up to a week in advance, by selecting which dates and times they will be requiring or providing services. Commuters will also have control over who they choose to ride with, both parties can connect in advance via the app’s chat function and funds are held in escrow - reducing counterparty risk. Mobi will also be building an incentive-driven partner network to enable businesses to connect employees for their commuting needs. Daniel Logan, Co-founder of Mobi, commented: “In Melbourne, the In the Fast Lane: NEM Ventures Drives Forward Ridesharing Initiative Mobi “Integrated public transport options will alleviate commuter’s frustration with congestion on western Sydney roads when they’re just trying to get to work and back home each day,” Busways Managing Director, Byron Rowe, said. “The Ponds and Schofields are growing areas and the Cooee Busways on-demand service provides a crucial first and last mile link to the train and metro.” Commuters can use the service by downloading the Cooee Busways smartphone app powered by Via, available on iOS and Android. Users can book rides between Schofields Train Station, Tallawong Metro station, or Rouse Hill Metro station, and anywhere within the service zone highlighted within the app. Via is a leading provider and developer of on-demand public mobility solutions, working with cities and transportation agencies around the world to connect more people to transit. Cooee Busways is among numerous other deployments powered by Via around the globe that make it easier for commuters who do not own a car, prefer not to drive and park, or live within a long distance of a transit hub. Via has been tapped by cities and transportation players around the world to help re-engineer public transit from a regulated system of rigid routes and schedules to a fully dynamic, on-demand network. Via now has more than 70 launched and pending deployments in more than 15 countries. To learn more about Via, visit www.platform.ridewithvia.com. Via, theworld’s leadingprovider anddeveloper of on-demandpublicmobility solutions, today announced anewmicrotransit deployment in partnershipwithTransport forNewSouthWales (TfNSW) andBusways, a leadingAustralianpublic transit provider. CalledCooeeBusways, thenew on-demand shared transit networkbringsfirst- and last-mile rides for residents inThePonds andSchofields, connectingmore residents to the SydneyMetropublic transportation system. first city on our roadmap, there are approximately 2.1 million commuters and 1.3 million car drivers. Mobi bridges this gap by creating a convenient and affordable way to make commuting a more positive experience for all. The app creates a sustainable solution, which can help limit carbon emissions, travel congestion, and free up much needed parking spaces across densely populated cities. NEM allows this to happen more transparently, efficiently and cost effectively and we are happy to partner with the community strategically.” Mobi have a Minimum Viable Product (MVP) tested with a live pilot of approximately 200 users and they have confirmed partnerships with three major universities across Australia giving access to circa 40,000 potential users to begin scaling. The app integrates peer-to-peer payments facilitated and will use NEM Catapult’s aggregate transactions as an escrow service, expected to be available shortly after NEM’s public chain Catapult release. Other uses of the NEM blockchain solution are expected to be used record multi party payments, loyalty points and storage of data on carbon emissions and sustainability measures. “NEM is built around a powerful system which provides us with direct API access to a specialized set of tested and secure on-blockchain features, and we are aligned in our mission to bring sustainable ridesharing to the masses,” Logan continued.
6 APAC / Issue Q3 2019 , The Rise of Technology in Health, Aged, Social Services and Community Care The new Australian Aged and Community Care Quality Standards highlight the need to engage and involve people in their care and life choices. The era of health professionals dictating all aspects of care and deciding on care goals is well and truly over. Technology can aid the instant reflection of changing needs and wants in a person’s care and support plan. And what better way to engage and involve people in their healthcare than through Apps designed to gather preferences, choices and clinical information that interfaces dynamically with a full clinical and social software system. Apps installed on devices, tablets, wearable technology in health and social support care is now available by quality software providers. Healthcare is ever changing through research findings but also through the maturation of individuals as they become more educated and expectant of engaging in their own health and social care support options and care goals (P5Mycareplan). Hence software systems have to be not just configurable, but editable (Platinum 5). Only then can they represent content that addresses Quality Standard changes and remain relevant. Apps need to be dynamic, they are unsupportive if they are static. Clients need to be able to change any software with their changing systems and processes. Leecare’s 21-year experienced enterprise, web browser-based Platinum 5 suite not only links specifically designed Apps to their full system but enables those Apps to be auto-modified through the software so every organisation can become their own, at no extra cost, development company. Why enable a client to modify their system easily and have those display in their ‘at point of care or choice’ Apps? Surely the edict of a software company is to optimise development opportunities and increase income? A health and social services’ software company such as Leecare wants to remain viable however, also wants their client base to present to their own client base, a representative, supportive and responsive system. Representative of their client’s needs’, by using the forms/schema and reports’ builders to ensure assessment content reflects their requirements and can be changed when those change. Supportive of the care, nursing, social, allied health and medical teams’ need, through easy to use Apps that can be used at the point of care (P5Mobile and P5Notes), which auto-reflect the organisation led assessment content changes. But some software needs to remain specialist in their design Dec18215 Words by Dr Caroline Lee, Chief Executive Officer of Leecare Solutions. and content, whilst others that gather information from humans need to be modifiable to reflect a changing work and healthcare environment. Radiology software that enables cross-section analysis of organs and blood flow needs to be specifically designed for that purpose. But software that captures Pathology results needs to be dynamic to enable an organisation to update and include new results as research identifies additional parameters to assess and report. And technology can engender a sense of community, for example Apps with streetscapes of favourite places that people watch as they exercise, with other people in their residential care or supportive service. These Apps work if persons can select what they wish to view. Technology that represents a
APAC / Issue Q32019 7 The Rise of Technology in Health, Aged, Social Services and Community Care person’s life timeline, through the display of images and information that traverses the person’s life, from the net or other specialist services, supports reminiscence and emotional calm. Again, these need to be Apps that can interrogate the net and locate resources a person can select from. Beacon technology that pushes critical client or resident information to a device (P5Insight) as staff walk past a Beacon on a door or house, linked to a person’s profile, further supports staff ‘on the floor/ground /approaching the person’s home’. Technology that can alert health and care professionals re key information, that enables monitoring without action, can address one of the fundamental issues in healthcare and that is lack of time and money. The rise of technology is only commensurate with affordable devices. Health, aged, social and community care services are understandably economically aware sectors with limited budgets. A software company’s responsibility in this sector is to provide affordable, device and platform independent choices so that any affordable device can be used. Time is precious hence software also needs to be intuitive, to save training time and costs, so that resources can be applied instead to change management processes to encourage technology use. Apps linked to enterprise systems enable the merger of two other critical health and social care needs – time saving data input, with extensive analysis, to determine quality service provision direction, that involves the resident, client or person. Affordable health and social care Apps P5Mobile, P5Insight, P5Notes and P5Mycareplan are all linked to the Platinum 5 enterprise system. They all ensure clinical, care, social, medication, operations, finance and medical information is congruent, relevant and engages the most important people involved in care – staff and the persons they support. Table 1 – Australian Government AGED CARE QUALITY STANDARDS Standard 1 – Consumer dignity and choice Standard 2 -Ongoing assessment and planning with consumers Standard 3 -Personal care and clinical care Standard 4 – Services and supports for daily living Standard 5 – Organisation’s service environment Standard 6 Feedback and Complaints Standard 7 Education and Human Resources Standard 8 - Organisational Governance Company: Leecare Health Pte Ltd, Leecare Solutions Pty Ltd, Leecare Solutions UK Limited Name: Dr Caroline Lee, Chief Executive Officer Address: 1005A Mt Alexander Road, Essendon, Victoria, 3040, Australia Website: www.leecare.com.au ; www.leecare.sg ; www.leecare. co.nz ; www.leecare.co.uk Telephone: Head Office: +61 3 9339 6888
8 APAC / Issue Q3 2019 , 73% of CEOs Believe Marketers Lack Business Credibility. 75% of Marketing Campaigns Underperform. What’s the Problem with Marketing? APAC Insider: “Jerome, why do CEOs think Marketers Lack Business Credibility?” Fontaine: Over the last 11 years we’ve been running a Global Marketing Effectiveness Tracking program (across the Americas, Europe and Asia Pacific) to (A) better understand Marketers around the world (what they think their job is, how effective they are, what type of results they deliver) and (B) better understand what CEOs expect of these Marketers. We tracked and identified that: - 80% of CEOs expect Marketers to generate incremental customer demand for their organisations’ products/services. That’s true in both Large Enterprises and SMEs. - 73% of CEOs think Marketers lack business credibility and are not the business growth generators they should be. Why? Because they are still too far from being able to unquestionably demonstrate how the Marketing strategies, programs, activities and campaigns they deploy grow their organisations’ top line in terms of generating more customer demand, more sales, more prospects, more conversions or more market share. The key word is “unquestionably”. The top issues CEOs in Asia Pacific and around the world have with their Marketers are: 1. They keep on talking about brand, brand values, brand equity and other similar parameters that their top management has great difficulties linking back to results that really matter: revenue, sales, EBIT or even market valuation (77%) 2. They focus too much on the latest marketing trends such as digital and social media, because they believe they represent the new marketing frontiers – but can rarely unquestionably demonstrate how these trends help them generate more business for the company (74%) 3. When asked to increase their Marketing ROI, they tend to understand it as cost cutting through better economies of scale or negotiations with their thirdparty partners and agencies, instead of top-line growth Mar19317 The FournaiseMarketing Group (“Fournaise”) is one of the world’s leadingMarketing Effectiveness Tracking & Boosting (METB) companies. Using its proprietaryMETB technology andmodels Fournaise has over the last 15 years tracked and boosted the effectiveness of more than 2.5 millionmarketing strategies, products, programs, campaigns & ads, across 20 countries, 13 industries (B2C & B2B) and 18 languages, for Fortune 500 companies, SMEs and top advertising agencies. In April 2019 Fournaise was awarded “Most OutstandingMarketing Effectiveness Specialists, 2019 – Asia Pacific” by APAC Insider. We sat downwith Jerome Fontaine, Fournaise’s Global CEO&Marketing Performance Chief, to get his views onwhat Marketers should do to push theirMarketing spending to be more effective and deliver better business results. generation: more revenue, more sales, more prospects, more buyers (73%) 4. They bombard their stakeholders with marketing data that hardly relate to or mean anything for the company’s P&L (70%) 5. Unlike CFOs and Sales forces, they don’t think enough like business people: they focus too much on the creative, “arty” and “fluffy” side of marketing and not enough on its business science, and rely too much on their creative and media agencies to come up with the next big idea (67%) The worrying part: while on one hand 73% of CEOs think Marketers lack business credibility
APAC / Issue Q32019 9 What’s the Problem with Marketing? and are not effectiveness-focused enough to generate incremental customer demand, on the other hand 69% of the Marketers we analysed feel their strategies and campaigns do make an impact on the company’s business, even though they can’t precisely quantify or prove it – confirming the great CEO-Marketer disconnect. Until Marketers start speaking the P&L language of their CEOs and stakeholders, and until they start tracking the business effectiveness of all their Marketing strategies, programs, activities and campaigns to prove they generate incremental customer demand, they will continue to lack credibility in the eyes of their CEOs and will continue to be seen more as a cost centre than an asset. APAC Insider: “You said 75% of Marketing strategies & campaigns under-perform: Why? What could Marketers do to make them more effective and generate better business results?” Fontaine: We track every year that on average 75% of marketing campaigns deployed in traditional, digital, social and direct media still underperform and achieve low business ROI. It is interesting to note that this number is rather similar across the world (Americas, Europe, Asia Pacific). At Fournaise we are 100% focused on helping Marketers generate better business results, through incremental customer demand generation. For this we apply a proprietary 360-degree Marketing Effectiveness Tracking & Boosting (METB) model: We Track. We Analyse. We Feed. We Advise. This means we track and measure what works, what does not, where, on which audience and, very importantly, we understand why. From there we advise Senior Management and Marketers on the strategic and tactical corrective actions they should take to push their marketing to deliver better results, effectiveness and ROI. So why do 75% of Marketing strategies and campaign underperform? We identified many reasons, but here are the two most critical ones: Reason #1 = Weak, Ineffective, Under-performing Customer Value Propositions (CVPs) At Fournaise we have a saying: “in the tyre industry they say power is nothing without control; in the marketing industry, form is nothing without the right content”. If the product, service or message (i.e. the content) you are pushing or advertising is not engaging with and not effective on your target audience, then whatever creativity, media strategy, instore activity or direct, social and digital marketing activity you deploy, will fail to deliver the level of interest, desire and subsequently action you are looking for from your target audience. To fix this issue we advise our clients to run our proprietary Product, CVP & Message Effectiveness Optimisation (PMEO) model, via our unique scorecard-based solution called Fournaise CVPOptimiser™ – it will track, measure and identify the most effective CVPs on their target audience, build a Winning CVP Architecture® and from there the related Optimised Product Story® that will (scientifically) give our clients’ products, services or messages the best chance to engage with and be effective on their target audience. Reason #2 = Lack of (or Incorrect) Pains, Needs, Wants & Expectations Understanding You can’t develop and deploy effective CVPs if you have not first and foremost identified the correct pains, needs, wants and expectations of your target audience, in the right order (or hierarchy). At Fournaise we identified that Marketers have access to (and spend a lot of money on) all sorts of research data, work with all sorts of insights and research providers, have hundreds (if not thousands) of PowerPoint slides full of tables, charts and statistics, and are at the forefront of the latest research techniques: focus groups, online surveys, machine testing, eye tracking, neuroscience and biometrics to name a few. Yet we measured that 80% of Marketers are drowning in their gigantic pool of data and insights, so much so that: a) They end up over-analysing their target audience, creating all sorts of segments and subsegments, with all sorts of (often complex) profiling, demographics and psychographics analyses; b) From there they end up losing sight of the big picture and of the most important pains, needs, wants and expectations of their target audience – the ones that truly matter and that should truly be addressed; c) And they end up being unable to rank these pains, needs, wants and expectations in the right order, to thereafter be able to tackle them one by one in their Marketing strategies and campaigns, in the right order. To fix this issue we advise our clients to go back to basics and run our proprietary Pains, Needs, Wants & Expectations (PNWE) Tracking model, via our unique scorecard-based solution called Fournaise PainsTracker™ – to scientifically track, measure and identify the pains, needs, wants & expectations of their target audience, in the right order (hierarchy), and get a crystal clear picture of the ones they should primarily focus on (and why), for which audience segments, for maximised effectiveness and results. At the end of the day the job of Marketing is to deliver incremental customer demand for the organisations’ products/services. Modern Marketing is more a science than an art – a science dedicated to effectiveness, ROI and business results. The sooner Marketers understand this, the sooner they will start winning the trust of their CEOs, and the sooner they will be seen as demand and growth generators. About Fournaise Global Leaders in Marketing Effectiveness Tracking & Boosting (METB). Fournaise tracks & boosts the effectiveness of Marketing, Product, Pricing, Channel, Communications & Branding strategies, programs, campaigns and activities across 20 countries worldwide, 13 industries (B2C, B2B) and 18 languages – to help them generate better results/ROI. For Fortune 500 & Large companies, SMEs and Top Advertising Agencies. Company: Fournaise – The Marketing Effectiveness Tracker & Booster® Website: www.fournaisegroup.com
10 APAC / Issue Q3 2019 , Expert Advice from Financial Specialists for Medical Professionals Founded in 2015, Elixir Wealth Advisory is a specialist medical financial services firm providing accounting, tax, finance, credit, debt management wealth & personal risk management services exclusively for medical professionals. Elixir Wealth Advisory’s services are expansive and also are catered for Medical Practices. Whether it is book keeping, payroll, accounting and/or structuring advice, the team at Elixir Wealth Advisory have the capabilities and expertise for all medical & health professionals. By engaging with the firm, it means clients will engage with a team of professional advisers who will look after any unique needs. All advice which is offered is strategic in nature, industry leading, carefully consider and personable. Working behind the scenes to ensure that the firm are able to offer these services which have been tailored specifically for their clients, is the committed, hard-working and experienced team which forms the backbone of Elixir Wealth Advisory. The team’s professional experiences, qualifications and industry connections have enlightened the firm and enables them to provide deep insight and unique intellectual property for the benefit of their clients. Looking ahead to what the future holds for the firm, the team at Elixir Wealth Advisory will continue to deliver a service which not only surpasses their clients’ expectations, but also ensures that they are able to further expand their business and their offerings. Moving forward, the Elixir Wealth Advisory team hope to build upon the countless accomplishments they have achieved over the years, which includes their recent success Apr19416 ElixirWealth Advisory is an industry leading strategists in tailored tax advice and accounting for medical professionals in Australia. Earlier this year, the firm found success in APAC Insider’s Australian Enterprise Awards 2019 where they were selected as the Best Accounting Firm forMedical Professionals – Victoria. Following this win, we profile the firm to discover more about the success about the impeccable services they provide to their clients. in APAC Insider’s Australian Enterprise Awards 2019 where they were righteously awarded the accolade Best Accounting Firm for Medical Professionals – Victoria. Company: Elixir Wealth Advisory Web Address: www.elixirw.com.au
APAC / Issue Q32019 11 , Creating the Perfect Electrical Environment Since their inception, Phase8 have established themselves as the place to go for all electrical engineering needs. The quality of work the firm provides allows them to stand apart from their competitors, marking them out as providing a cost effective solution. Due to their attention to detail, it means less maintenance for their clients, but most importantly, they are a service businesses and individuals can rely on. Enabling the firm to deliver this tailored service, is the dynamic team of individuals who are particularly experienced in servicing the insurance, energy, process manufacturing, automobile, government and military sectors. The Phase8 team has a diverse history in their fields, having worked for some of the world’s most respected brands. Over the years, Phase8 have been committed to the improvement of technology and the good of society and the commercial benefit of their clients. Their consistency and their ability to consistently push boundaries within the fields of electrical engineering are some of the core reasons why numerous blue chip companies have trusted Phase8. Looking ahead to what the future holds, the team at Phase8 will continue to deliver an impeccable service which surpasses the expectations of their clients, but also progress and remain committed to the improvement of technology. Moving forward, Phase8’s team hope to further expand the business, especially following their recent success in APAC Insider’s APAC Excellence 2019, where they were righteously Apr19508 Phase8 brings a new level of quality and intelligence to the electrical engineering space. Earlier this year, the firm found success in APAC Insider’s APAC Excellence 2019, where they were selected as Australia’s Most Outstanding Electrical Engineering Services, 2019. Following this win, we profile the firm to discover more about the innovative services they offer to their diverse client base. awarded the accolade Australia’s Most Outstanding Electrical Engineering Services, 2019. Company: Phase8 Web Address: www.phase8.com.au
12 APAC / Issue Q3 2019 , Best Electronic Components Distributor 2019 Headquartered in Singapore, AddcomSolution has been an authorized industry-leading value-added and service oriented distributor and manufacturer of electronic components and semiconductors products in Asia pacific since 1998. This was the year the firm’s history began with the foundation of Addcom Solution Pte Ltd in Singapore by Mr. Calvin Tan. Calvin has more than 30 years of experience in this electronic components and semiconductors industry. His team has expanded since inception from single sales office in Singapore to the multiple regional sales offices and warehouses in Asia. With over 20 years in the industry AddcomSolution has established and maintained his strong position in Asia. This has enabled the firm to deliver direct and quick access to the individual customers in the local markets. Drawing on the expertise of its technical, marketing and sales teams the company work with its customers from concept design to actual delivery of products and its regional experienced customer services team provide them a great after sales support. Addcom Solution offer a full range of products from Active to Passive components and just introduced analytical instruments such as Rohs test equipment, Spectrometer, Spectrum analyser to enhance our capability and product offerings. Utilizing its efficient and established business network channels, AddcomSolution provides business network platform, connecting their products with OEMs, subcontractors, R&D partners, and targeted customers. The company is an ISO 9001:2015 company; consistently provides optimum and effective services and products to all its customers with assurance and commitment. Quality is essential to the firm’s success, and as such the company ensures that its products and solutions are of the utmost quality, exceeding customers’ satisfaction. To achieve this AddcomSolution uses continuous process improvement strategies to guarantee the highest quality products and services. By working closely with business partners in Asia, AddcomSolution has established offices and sales channels in Singapore, Malaysia, Thailand, Hong Kong, China, India, Taiwan, Korea, Vietnam, Philippines, Japan, and Indonesia. Overall, Addcom Solution’s mission is to be recognized as Apr19005 AddcomSolution is a certified ISO 9001:2015 Distribution Company for major electronic component manufacturers in Asia Pacific. We profile the firm to explore the secrets behind its success. the global leading electronic components distributor, connecting suppliers and customers in a trusted business network, and this will remain its ongoing focus moving forward. Company: Addcom Solution Pte Ltd Contact: Ashish Gupta Contact Email: [email protected] Address: 50 Kallang Pudding Road #0301A, Golden Wheel Industrial Building, 349326, Singapore Phone: 65 6844 2788 Website: www.addcom.com.sg
APAC / Issue Q32019 13 , Apr19100 Tailored Specifically Towards Individual Needs Since their inception in 1993, R J Sanderson & Associates have built themselves a reputation that is built upon both innovation and honesty. With over 35,000 individual clients, 5000 Companies & Trusts, 1000 SMSF’s within their constantly expanding portfolio, the passionate and highly skilled team at R J Sanderson & Associates have worked together to ensure that they achieve the firm’s main goal and purpose. Going into further detail, Roy begins by informing us of the company’s overall goal and how the steps the team takes to ensure that they achieve it successfully and efficiently. “Here at R J Sanderson & Associates, our mission is to ‘Minimise your Tax, Maximise your Wealth, Build your Business’. In addition to this, our purpose is to ‘ make a difference to every person we encounter ’. How we do this is by thinking outside the box. All accountants can do a tax return as well as a set of accounts, but how many sit back and consider the opportunities to save tax, review the structure, consider the goals of the organisation and those running it. “Our full day monthly training sessions for all staff ensures that we are at the cutting edge of education, technology and up R J Sanderson & Associates has established themselves as being one of the largest accounting firms in Victoria withmultiple offices by placing their clients’ needs first. We profile the firmand caught up with Roy Sandersonwho provided us with a detailed insight into the innerworkings of the award-winning practice. to date with all the changes in legislation.” Whilst on the topic of team, the backbone of R J Sanderson & Associates is formed of a dynamic, dedicated, skilled and professional group of individuals who deliver an exceptional service to clients. When discussing the internal culture, Roy is keen to highlight the significant role the team play in the overall success of the firm. “We have monthly training sessions with all staff. Personally, I do not know of any other firm that dedicates a full day every month to staff training. Staff are the key ingredient to a successful business. As such, we look after each and every member of the team, which in turn, then they will look after the clients.” Reflecting on the wider industry, Roy touches on the developments which he foresees occurring within Australian Corporate Landscape, noting how the team at R J Sanderson & Associates will adapt to any changes which they face in the years to come. “At R J Sanderson & Associates, we are constantly running seminars and webinars to keep clients educated and updated with a changing tax environment. In addition to this, our monthly newsletters to clients is a regular ‘touch point’ to ensure that clients are getting information that they need to reduce tax or to improve their business. Looking ahead to what the future holds, the team at R J Sanderson & Associates will continue to deliver their exceptional services, which has seen them receive numerous accolades over the years, with the most recent being their win in APAC Insider’s Australian Enterprise Awards 2019 where they were righteously selected as the Best Accounting & Business Advisory Firm 2019. Bringing the interview to a close, Roy signs off revealing the exciting plans which lie in the pipeline for the firm. “Moving forwards, we are always on the lookout for other firms to merge with, so we can continue to grow and expand our network of offices. Currently, with 10 locations under our belt, I see that in the future we could potentially have 50 locations.” Contact: Roy Sanderson Company: R J Sanderson & Associates Pty Ltd Address: 60 Robinson Street Telephone: 0397940010 Web Address: www.rjsanderson.com.au
14 APAC / Issue Q3 2019 , Training Makes a Difference Founded in December 2006, KORNERSTONE Institute has over 10 years of experience in providing professional training programs to both individuals and corporate members. The consultants at KORNERSTONE Institute provide solutions which address the specific needs of a company or an individual, focussing on maximizing the potential of human capital. Over the years, the KORNERSTONE Institute has built talents and winning teams for their clients’ organization, through their innovative, high-quality training programs. Working behind the scenes to ensure that the firm deliver these tailored and effective services, is the committed, hard-working and experienced team which forms the backbone of KORNERSTONE Institute. The firm’s trainers and speakers are specialized practitioners who are leaders within their respected fields, in a diverse range of industries. Looking ahead to what the future holds, KORNERSTONE Institute will continue to deliver superior employee training programs, CPD programs and certification programs including Cloud vendor training programs (e.g. AWS, GCP, Microsoft Azure), info-tech programs (e.g. CCSP, CISSP, CISA), management programs (e.g. PMP, CBAP, NLP) and finance programs (e.g. CFA, FRM, CWM). With the strategic merger with Trainocate, KORNERSTONE will expand its offerings to more than 12 locations in Asia, helping individuals and companies achieving their personal goals and business goals. Ultimately, KORNERSTONE Institute encourage those who aspire for breakthroughs in either corporate or career development like them, to contact the firm and join them on their journey of success. Contact: Catherine Chan, Managing Director Company: KORNERSTONE Institute Telephone: (852) 2116 3328 Address: 15/F, Hip Shing Hong Centre, 55 Des Voeux Road Central, Central, Hong Kong Web Address: www.kornerstone.com Email: [email protected] Apr19326 KORNERSTONE Institute is a renowned professional training provider in Asia. Recently, the firm found success in APAC Insider’s APAC Excellence 2019 Awards where they were selected as the Leading Professional Training Provider 2019 - Hong Kong. Following this win, we profile the firm to discover more about the training solutions KORNERSTONE Institute provides to their clients.
APAC / Issue Q32019 15 , Apr19100 Providing Proactive Services Established in 2008, CMC Telecom was launched to set a new standard in the Vietnamese telecommunications market, and provide best in class services in the region that is truly embracing the global digitisation movement. For the last ten years, CMC Telecom has reinforced their position as Vietnam’s premier telecoms company, offering client-centric and innovative solutions and services to their customers. Today, CMC Telecom has three neutral Data Centers with Tier 3 TIA942 standards, ISO 9001:2001, ISO 27001 certificate. In Vietnam, CMC Data Center is one of the first Data Centers to own PCI DSS security certification (Payment Card Industry Data Security Standard). In addition to this, with an area of more than 3,000 m2, capable of more than 600 racks, peering connected with other big ISP domestically and internationally, CMC Telecom is also one of the only Vietnam members of ADCA (Asian Data Center Alliance). CMC Telecom acknowledges that attaining and maintaining international certifications reflects the quality of their security, operations, engineering excellence and energy efficiency of the firm’s Data Centers. Besides Tier 3 TIA942, CMC Telecom Data Centers had been certified ISO 9001 for quality management standard, ISO 27001 for security and PCI DSS. CMC Telecomaims to become the top telecommunications service provider in Vietnam. Recently, the firm found success in APAC Insider’s APAC Excellence 2019 where they were recognised as the Best Data Center 2019 – Vietnam. On the back of this win, we profile the firm to discover more about the exceptional services they consistently offer to their clients. Working behind the scenes, is the experienced, hard-working and committed team which forms the backbone of CMC Telecom and CMC Telcom Data Centre. CMC Telecom Data Centers’ engineers are skilled and highly responsible professionals who achieve top data center certifications from Cisco, VMware, Juniper Networks, Dell. Especially, the firm’s data center specialists also achieves the highest certificates in Data Center design/build/operations and related fields (CDFOM – Certified Data Center Facilities Operations Manager, CDCE - Certified Data Center Expert). Over the years, the firm have continuously been training their employees to improve knowledge and update technology trends. In CMC Telecom, they focus on promoting discipline and customer centricity. Looking ahead to what the future holds for the firm, the team at CMC Telecom will continue to provide an impeccable service to their clients, ensuring that they not only fulfil the requirements which have been set but also surpass their expectations. Alongside this, the firm will keep up to date with all the latest technologies and techniques to engage the market. Moving forward, the CMC Telecom team hope to further expand both their business and service offerings to clients, especially following their recent success in APAC Insider’s APAC Excellence Awards 2019 where they were righteously awarded the accolade Best Data Center 2019 – Vietnam. Company: CMC Telecom Address: 11th floor, CMC Tower, 11 Duy Tan, Dich Vong Hau Ward, Cau Giay District, Hanoi, Vietnam Telephone: +84 1900 2020 Web Address: www.cmctelecom.vn
16 APAC / Issue Q3 2019 , Manufacturing Industry Gears Up to Outpace Average Adoption of Hybrid Cloud by 2020 Nutanix, Inc. (NASDAQ: NTNX), a leader in enterprise cloud computing, today announced the findings of its Enterprise Cloud Index results for the manufacturing sector, measuring manufacturing companies’ plans for adopting private, public and hybrid clouds. The report revealed that the manufacturing industry’s hybrid cloud usage and plans outpace the global average across industries. The deployment of hybrid clouds in manufacturing and production companies has currently reached 19% penetration, slightly ahead of the global average. Moreover, manufacturers plan to more than double their hybrid cloud deployments to 45% penetration in two years; outpacing the global average by four percent. The manufacturing industry is at an “innovation impasse,” meaning manufacturers have a desire to innovate and drive transformation, but legacy IT systems have the potential to constrain their ability to do so. The opportunity for manufacturers to embrace digitization efforts including “Industry 4.0” initiatives can break the impasse, but executives must focus on new opportunities to create value and not only prioritize traditional business operations. Manufacturing organizations face the constant challenge of tradeoffs: they are under pressure to meet current productivity and operational goals in an increasingly global and highly competitive marketplace, but they also need to invest in future growth. This challenge has created a demand for new technology solutions that can help balance the trade-off between current and future goals. IT leaders in manufacturing must avoid the beaten path of finding short-term fixes for increasing revenue; instead, they should look to long-term solutions that enable automation, enhanced use of data and improvements in customer experience. The Enterprise Cloud Index findings indicate that manufacturing leaders are aggressively adopting new technology to embrace modernization instead of getting left behind with legacy systems. The distributed cloud model offers a solution that delivers speed, flexibility, and localization, allowing manufacturers to improve efficiency without compromising quality. While 91% of survey respondents reported hybrid cloud as the ideal IT model, today’s global average hybrid cloud penetration level is at 18.5% — the disparity due in part to challenges of transitioning to the hybrid cloud model. Manufacturing industries reported barriers to adopting hybrid cloud that mirrored global roadblocks, including limitations in application mobility, data security/compliance, performance, management and a shortage of IT talent. Compared to other industries, manufacturers reported greater IT talent deficits in AI/ML, hybrid cloud, blockchain, and edge computing/IoT. Other key findings of the report include: • 43% of manufacturers surveyed are currently using a traditional data center as their primary IT infrastructure, slightly outpacing the global average of 41% • However, manufacturers currently use a single public cloud service more often than any other industry. 20% of manufacturing companies reported using a single cloud service, compared to the global average of 12% — a testament to the fact that Manufacturers will more than double multicloud use in the next two years. manufacturers are starting to turn to the cloud as a solution, given that they deal with legacy IT systems and cannot handle workloads on-prem. • Manufacturers are also advancing the movement to private cloud: 56% of manufacturers surveyed said that they run enterprise applications in a private cloud, outpacing the global average by 7%. • Manufacturers are struggling to control cloud spend. One motivation for deploying hybrid clouds is enterprises’ need to gain control over their IT spend. Organizations that use public cloud spend 26% of their annual IT budget on public cloud, with this percentage predicted to increase to 35% in two years’ time. Most notable, however, is that more than a third (36%) of organizations using public clouds said their spending has exceeded their budgets. • Manufacturers chose security and compliance slightly more often than companies in other industries as the top factor in deciding where to run workloads: while 31% of respondents across all
APAC / Issue Q32019 17 Manufacturing Industry Gears Up to Outpace Average Adoption of Hybrid Cloud by 2020 industries and geographies named security and compliance as the number one decision criterion, 34% of manufacturing organizations chose security and compliance as the top factor . The bullish outlook for hybrid cloud adoption globally and across industries is reflective of an IT landscape growing increasingly automated and flexible enough that enterprises have the choice to buy, build, or rent their IT infrastructure resources based on fast transforming application requirements. “Manufacturers are investing in modernizing their IT stack, and adopting industry 4.0 solutions to keep up with everchanging business demands in areas like production and supply chain management,” said Chris Kozup, SVP of Global Marketing at Nutanix. “A hybrid cloud infrastructure gives manufacturers a fresh approach to modernizing legacy applications and services, enabling manufacturing IT leaders to focus on their long-term investments in big data, IoT, and next-generation enterprise applications. While the manufacturing industry is still facing obstacles in transitioning to multi-cloud use, this study shows us that manufacturing organizations are ready to accelerate growth and take the lead in IT innovation in the future.” To create this report, Nutanix commissioned Vanson Bourne to survey more than 2,300 IT decision makers, including 337 worldwide manufacturing and production organizations, about where they are running their business applications today, where they plan to run them in the future, what their cloud challenges are and how their cloud initiatives stack up against other IT projects and priorities. The survey included respondents from multiple industries, business sizes and geographies in the Americas; Europe, the Middle East, Africa (EMEA); and AsiaPacific and Japan (APJ) regions. To learn more about the global report and findings, please download the “Nutanix Enterprise Cloud Index 2018,” here.
18 APAC / Issue Q3 2019 , Joining Forces to Create Ultra-Fast Charging Network in Australia To ensure that Australian electric vehicle drivers have a more seamless charging experience, EV Connect has announced that it is joining St Baker Energy Innovation Fund backed Australian company, Evie Networks, as they build an ultra-fast highway charging network, the largest of its kind in Australia. Evie Networks will use EV Connect’s EV Cloud platform to deploy and manage a network of 42 sites and over 80 new ultrafast Tritium charging stations in their first phase network, aimed at connecting Australia’s major capital cities. The Evie network will leverage the company’s EV charger deployment experience, and EV Connect’s charging data analytics and station uptime management to enable drivers, fleet owners, distributors, and retailers to go electric. “EV Connect is the most experienced charging software developer in the market, and we are putting that expertise and the EV Connect platform to work with our partners to build a clean, safe, convenient, and dependable EV charging network across the cities, towns, and highways of Australia,” said Chris Mills, CEO of Evie Networks. “Based in one of the most mature EV markets in the world, EV Connect brings the experience and capability to reliably connect with a wide range of charging stations and vehicle models. We saw this as critical to providing the dependable charging experience that we want for Australian drivers and partners.” EV Connect provides the industry’s most innovative cloud-based software platform for managing networks of EV charging stations, their interaction with utilities, and the driver experience. The collaboration with Evie Networks in Australia will help set up a seamless highway network of city-to-city transport for EV drivers and EV fleet operators by increasing the number of chargers in Australia exactly where they are needed. The EV Connect platform allows network operators like Evie Networks to manage everything from a single EV charging site to networks of hundreds of site operators with many thousands of sites and ports under management. “For Australia to fully realise all the benefits of EVs, we have to reduce range and charging anxiety by giving drivers access to charging and information about chargers, no matter where they travel,” said Jordan Ramer, founder and CEO of EV Connect. “We are excited to work with Evie Networks as we open the door to long-distance travel for electric vehicles by making charging accessible and easy to use for drivers and more manageable for network operators.” The ultra-fast chargers Evie Networks is deploying at select highway locations across Australia will give EV drivers a charging experience similar to that of refuelling a conventional internal combustion engine. For more information about the project, visit www.goevie.com.au. As a part of Evie’s highway network deployment, EV Connect will aid in the launch of a fast-charging corridor in Australia, providing a premiumdriver experience through the EV Connect platform.
apacinsider.digitalRkJQdWJsaXNoZXIy NTY1MjI4