APAC Issue Q3 2019

6 APAC / Issue Q3 2019 , The Rise of Technology in Health, Aged, Social Services and Community Care The new Australian Aged and Community Care Quality Standards highlight the need to engage and involve people in their care and life choices. The era of health professionals dictating all aspects of care and deciding on care goals is well and truly over. Technology can aid the instant reflection of changing needs and wants in a person’s care and support plan. And what better way to engage and involve people in their healthcare than through Apps designed to gather preferences, choices and clinical information that interfaces dynamically with a full clinical and social software system. Apps installed on devices, tablets, wearable technology in health and social support care is now available by quality software providers. Healthcare is ever changing through research findings but also through the maturation of individuals as they become more educated and expectant of engaging in their own health and social care support options and care goals (P5Mycareplan). Hence software systems have to be not just configurable, but editable (Platinum 5). Only then can they represent content that addresses Quality Standard changes and remain relevant. Apps need to be dynamic, they are unsupportive if they are static. Clients need to be able to change any software with their changing systems and processes. Leecare’s 21-year experienced enterprise, web browser-based Platinum 5 suite not only links specifically designed Apps to their full system but enables those Apps to be auto-modified through the software so every organisation can become their own, at no extra cost, development company. Why enable a client to modify their system easily and have those display in their ‘at point of care or choice’ Apps? Surely the edict of a software company is to optimise development opportunities and increase income? A health and social services’ software company such as Leecare wants to remain viable however, also wants their client base to present to their own client base, a representative, supportive and responsive system. Representative of their client’s needs’, by using the forms/schema and reports’ builders to ensure assessment content reflects their requirements and can be changed when those change. Supportive of the care, nursing, social, allied health and medical teams’ need, through easy to use Apps that can be used at the point of care (P5Mobile and P5Notes), which auto-reflect the organisation led assessment content changes. But some software needs to remain specialist in their design Dec18215 Words by Dr Caroline Lee, Chief Executive Officer of Leecare Solutions. and content, whilst others that gather information from humans need to be modifiable to reflect a changing work and healthcare environment. Radiology software that enables cross-section analysis of organs and blood flow needs to be specifically designed for that purpose. But software that captures Pathology results needs to be dynamic to enable an organisation to update and include new results as research identifies additional parameters to assess and report. And technology can engender a sense of community, for example Apps with streetscapes of favourite places that people watch as they exercise, with other people in their residential care or supportive service. These Apps work if persons can select what they wish to view. Technology that represents a