APAC Insider- Q3 2024 | 12 Innovation may not be the first thing that crosses a person’s mind when they think about importexport businesses, but that is likely to change when they hear about My Australia Trading, a fantastic business that specialises in the sourcing, importing, and exporting of products around the world. Handling every aspect of the process from pick-up to final delivery and boasting an impressive worldwide network of clients and suppliers, this company has proven itself to be well-versed in trading across a number of regions, always with a pronounced emphasis on quality, well-managed logistics, and timely delivery. We speak with CEO Lenaick Dumain to learn more. Distinguished in this space through its unique ability to provide a number of global sourcing and trade facilitation services that are wholly tailored to the diverse needs of its client base, the personalised solutions provided by My Australia Trading make sure that every client in its portfolio is afforded the right offering for them, their unique requirements, and their ultimate objectives. As Lenaick explains, “we uphold our reputation by consistently delivering on our promises and exceeding client expectations”, something that is achieved through the prioritising of transparent communication and a relentless striving for excellence, with this extending to both its clients and suppliers in equal measure. Famed in local circles for the robust relationships that it builds, the swiftness at which it resolves issues, and the innovative ways in which it continuously improves, My Australia Trading is the partner of choice for numerous clients whose operation sees them traverse the global trade market. The partnerships that Lenaick and his team build are done so on the rock-solid foundation of mutual benefit and underpinned by the team’s strict adherence to trust, reliability, and providing an exceptional service. An unabashed expert in helping its clients to reach their goals, whatever these may be, My Australia Trading is often a pivotal part of its clients’ successes, a true ally that adds measurable value in this competitive environment. Enthused about taking a proactive approach to helping the wider business achieve this, the team go above and beyond for their clients to offer them what can only be described as the ultimate customer experience, and in return for their efforts, they are rewarded by the business through a textbook company culture that provides opportunities for progression and takes a keen interest in maximising their wellbeing, all while accurately reflecting the values, beliefs, attitudes, and values that the company is built on, in turn, shaping the ways that this team approach their duties, interact with each other, and engage with their clients and suppliers. While the company may be based in Queensland, its reach is far and wide, and as such, it has to focus on trends and opportunities in the global marketplace, rather than just its specific area of operation. This ongoing effort is no easy task, but by leveraging its relationships with logistics providers from across the globe, My Australia Trading is today one of the most efficient service providers of its kind, and when this is combined with its investments in emerging technologies, particularly regarding automation, its clients are kept well informed and afforded realtime insights. Another innovation revolves around the company’s embracing of sustainable means, something more important now than ever before. As Lenaick looks excitedly towards what will come next, he tells us, “we have several future plans and projects aimed at expanding our capabilities, enhancing our service offerings, and driving sustainable growth.” Although he is unable to dive into the specifics, he does provide the general target areas the business is looking to hit over the next couple of years. First of all, there are plans to conquer new markets and take advantage of the unique opportunities that these regions yield. Then, there is the fortifying of the sustainable undercurrent already running through the business, with Lenaick set to implement responsible sourcing strategies. Finally, the team are seeking out yet more strategic partnerships to drive further innovation. In closing, Lenaick tells us, “we are confident that with our strategic vision, dedicated team, and commitment to excellence, we will continue to achieve sustainable growth and deliver exceptional value to our clients in the years ahead.” With this commitment in tow, it is clear that the import-export services offered by My Australia Trading are the ones to beat, with this international trade expert being a worthy recipient of this award that champions its innovation in the sector. Contact: Lenaick Dumain Company: My Australia Trading Email: [email protected] Web Address: https://myaustraliatrading. com/index.html Most Innovative Import-Export Company 2024 - Queensland Feb24605
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