Feb22538 APAC Insider- South East Asia Business Awards 2024 | 10 ATPI Asia, a leader in travel management with over a century’s industry experience in essential travel, has established itself as the go-to partner for the marine and energy sectors. Recognised for its commitment to excellence, ATPI in Asia has been named the Best International Travel and Events Management Company at the Southeast Asia Business Awards for the second consecutive year. The company’s extensive portfolio of services, encompassing corporate travel, event management, sports travel, and specialised solutions for the marine and offshore sectors, has consistently met the unique travel needs of clients across the globe. Established in 1919, ATPI originally catered to the needs of seafarers and oil rig workers with tailored marine and energy solutions designed to enhance their operations. Since its inception, the global group has expanded its portfolio to become a principal figure in the global Travel Management Company (TMC) market, offering comprehensive services in corporate travel, event management, sports travel, and specialised solutions for various sectors. Drawing upon over 100 years of collective experience, ATPI’s expert team drives the company’s success by adeptly adapting to market trends and evolving customer needs. Their deep industry knowledge enables the creation of customised business travel solutions that meet sector-specific requirements with precision. ATPI’s diverse portfolio is designed to simplify every aspect of travel, from streamlined corporate programs to the flawless execution of complex MICE (Meetings, Incentives, Conferences, and Exhibitions) events. This expansive range of services has attracted a global clientele, including industry giants such as Heineken, LG, Docusign, and Booking.com, solidifying ATPI’s position as a leader in the travel management industry. ATPI’s unwavering focus on client satisfaction serves as the cornerstone of its remarkable achievements. This commitment is eloquently articulated through its exemplary Net Promoter Score of 66 and a client retention rate of 99%. ATPI boasts a team of seasoned travel consultants, each a specialist in their respective business domains. They are dedicated to building strong partnerships, ensuring every travel program is meticulously tailored to exceed client expectations. At ATPI, the company provides unparalleled travel experiences, encompassing everything from booking to landing, to simplify every aspect of clients’ journeys. Clients can travel with complete confidence knowing they have access to comprehensive inhouse support, available 24/7. ATPI remains dedicated to continually developing new solutions and enhancing its existing customerfacing products and reporting. In 2023, ATPI launched its Analytics 2.0 reporting suite to ensure clients have access to precise, streamlined reports. By integrating Thrust Carbon into its new update, the company is now able to provide businesses and travellers with actionable insights into their carbon footprint. ATPI’s Microsoft Teams integration also went live in 2023, allowing clients to update their profiles and easily view, plan, approve, and discuss their business trips via the app. ATPI has now further enhanced its offerings by collaborating with Amadeus to incorporate Cytric Easy into Teams, offering an endto-end booking experience within the platform. With its four-phase roadmap for AI, ATPI aims to improve efficiency in its own operations with chatbots, data mining, and automating processes which will enhance its service offerings and save crucial time. By leveraging AI, the company plans to further elevate the traveller journey through personalisation, welcoming in a new age of business travel. To remain compliant with shifting global regulatory frameworks, the company has developed ATPI Halo, an award-winning solution to support clients’ travel-related sustainability plans. ATPI Halo uses the Measure-Reduce-Compensate methodology, emphasising the need to first measure CO2e to efficiently reduce levels. ATPI Halo’s transformative service is testament to the company’s commitment to sustainability and vision for a sustainable future. Looking to the future, ATPI anticipates that business travel will return to post-pandemic levels and airfares will stabilise. This long-awaited stability will be extremely beneficial to clients, allowing them to budget their travel expenses more accurately. With a robust network spanning India, Indonesia, Malaysia, Singapore, Philippines, China, Hong Kong, and recently Taiwan, ATPI is poised for further expansion into South Korea and Japan. This strategic footprint underscores ATPI’s commitment to serving diverse clientele across Asia Pacific and helping organisations confidently plan their travels and tailoring solutions to exceed their expectations. Contact: Sonia Yap Company: ATPI Pte Ltd Web Address: www.atpi.com ATPI Asia wins Best International Travel & Events Management Company 2024 May24497
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