Feb22538 APAC Insider- South East Asia Business Awards 2024 | 16 Aihome offers a comprehensive range of the latest smart home solutions designed to enhance the comfort, convenience, and security of its clients’ living spaces. Founded in 2018 by Shaw Tan and Chris Ng, Aihome aims to be the leading provider of smart home solutions in Malaysia and set the industry standard. Here, we speak with Shaw Tan to learn more about the company’s rise to success. Based in Kuala Lumpur, Aihome is pioneering the market of innovative personal and home technology products. The retailer is home to the latest smart home appliances and automation products, perfect for homeowners seeking to upgrade their homes with the latest innovations in smart home products. Aihome offers comprehensive services that includes smart home automation through integrated systems; advanced home security solutions; energy management solutions to monitor and optimise energy usage; the installation of customised smart home systems; and ongoing support and maintenance services following the sale. The company serves a diverse group of clients, ranging from homeowners and businesses to real estate developers and property management companies. No matter the client, Aihome promises to have a personalised solution designed to match their needs exactly. “We pride ourselves on developing smart home solutions that are not only technologically advanced but also user-friendly and tailored to improve our customers’ daily lives,” Shaw tells us. This dedication to creating tailored solutions is exactly what sets Aihome ahead of its competitors. Exceptional customer service lies at the heart of Aihome’s operations, and the company strives to make each experience extraordinary. The company goes the extra mile to ensure that its clients receive the highest level of service and satisfaction, from the initial consultation to providing postinstallation support. The company’s friendly support team is available around the clock to assist with any queries regarding the product, and clients are offered detailed training to ensure that they get the most out of their products. Aihome is committed to staying at the forefront of technological advancement, conducting continuous research to adopt the latest innovations to share with its clients. The company incorporates the latest technology into its products, such as AIdriven cameras and smart locks to enhance customer safety. What’s more, Aihome’s solutions are designed to work together harmoniously to provide clients with a cohesive smart home experience. “Aihome stands out in the market through our comprehensive, customised solutions, commitment to cutting-edge technology, exceptional customer service, and strong focus on sustainability,” Shaw says. “We are proud of the transformative impact we have on our clients’ lives and our contributions to the community and the environment.” In recent years, the industry has seen a rise in consumers seeking environmentally conscious solutions, with Aihome noting an emphasis on energy efficient and sustainable smart home solutions. Sustainability is a core value for the company, who is dedicated to promoting environmentally friendly technologies and practices to contribute to a greener future. Customers can utilise Aihome’s advanced energy management systems to monitor and reduce their energy consumption. Furthermore, Aihome values the local community. In addition to supporting sustainable initiatives, the company also routinely participates in local projects and initiatives that support its community. Aihome has made great contributions to the local economy and community in Malaysia, including creating employment opportunities, participating in community initiatives, and forming partnerships with local businesses. Looking ahead, Aihome aims to continue building partnerships with local distributors and retailers as a part of its mission to expand. The company plans to expand its presence in key urban centres and explore opportunities in new regions across Malaysia, opening showrooms in major cities for a hands-on experience. In the long-term, Aihome aims to expand its market presence beyond Malaysia and into other South East Asian countries, with an initial focus on entering the markets in Singapore and Thailand. Alongside this expansion, Aihome will be introducing several new products to its lineup, concentrating on enhancing convenience, security, and efficiency for clients. This will include new kitchen appliances and home devices, all designed to seamlessly integrate with its existing systems. “The rest of 2024 is set to be a period of growth and innovation for Aihome,” Shaw tells us. “In the short term, we will be expanding our product line, enhancing customer support, and broadening our market reach within Malaysia. Long term, our focus will be on continuous innovation, international expansion, smart community projects, and sustainability initiatives. We are excited about these developments and look forward to delivering even greater value to our customers and stakeholders.” Contact: Shaw Tan Company: Artificial Intelligence Home Sdn Bhd Web Address: https://aihome.com.my/ Smart IoT Retailer of the Year 2024 – Malaysia May24744
RkJQdWJsaXNoZXIy MTUyMDQwMA==