Welcome to the Q4 issue of APAC Insider magazine, your source for all of the latest news and updates from across the Asia Pacific region. Featured within the pages of this Q4, we have insightful pieces from a vast range of businesses from various industries, each providing a glimpse into the innerworkings of their firm and the countless accomplishments they have accumulated throughout the years.

For example, Sentinel Pty Ltd (Sentinel), an Australian specialist firm, have been a key provider of environmental monitoring services to clients across the world for almost twenty years. This boutique firm provides specialised and cutting-edge hydrographic consulting services that are unequalled. Recently, we profiled the firm to discover exactly what makes this Australian firm a respected leader within their dynamic industry.

Another firm who are leading lights within their respected industry is SYKES, a Florida based firm which provides customer-engagement services to Global 2000 and Fortune 500 companies. Over two decades ago, the firm opened its doors in the Philippines and became one o the firm multinational call centres to operate in the county. Today, we profiled the company to find out more about the what makes them the best business process outsourcing (BPO) firm in the Philippines this year.

This is just a small glimpse into some of the insightful pieces we have feature in this month’s issue. Here at APAC Insider, we truly hope that you thoroughly enjoy reading our Q4 edition and look forward to hearing from you and your thoughts on this issue.