Façades play a critical role in building performance, safety, and long-term durability, particularly in complex and high-exposure environments. Effective remediation and preventative maintenance are essential to protecting asset value and reducing risk. Here, we explore PRA Façade Upgrade’s specialist service pillars and its innovative approach to façade remediation and maintenance, as recognised in the Australian Enterprise Awards 2026.
As a specialist provider of high-access façade maintenance and remediation services, PRA Façade Upgrade has become a well known enterprise in its region of Western Australia. The company operates at the intersection of certified trade expertise and advanced industrial rope access, and its clients can rest assured that they are in good hands.
“Our core mission is to deliver non-intrusive, cost-effective, and high-quality solutions that ensure the structural integrity and aesthetic longevity of commercial and residential assets.” – Yoann Mercier, Managing Director
PRA Façade Upgrade operates under two clearly defined service pillars. The Façade Remediation pillar includes concrete repair, caulking, glazing, and painting, delivering comprehensive structural and aesthetic repairs carried out by multi-skilled rope access technicians experienced in complex access environments. The Preventative Maintenance pillar focuses on façade cleaning and detailed inspection and reporting, providing proactive services that support long-term building performance and durability.
Effective façade maintenance is essential for all buildings, regardless of age, scale, or use. Beyond appearance, façade condition directly influences building safety, weather resistance, and operational efficiency. Through planned cleaning and detailed inspections, PRA Façade Upgrade supports informed asset management, reduces the risk of unplanned repairs, and enables building owners to make proactive decisions throughout the life of the structure.
Technical excellence and industry leadership are not the sole focus of PRA Façade Upgrade. Alongside delivering specialist façade remediation and maintenance services, the company is committed to supporting the wider Western Australian community through practical social and environmental initiatives. As Yoann shared, “We actively use our business, people, and networks to contribute positively to the wider community and environment. Environmental responsibility is a core focus of this commitment.”
A key part of this approach is PRA Façade Upgrade’s ongoing support of a tree planting initiative in Australia. For every project undertaken, the company funds the planting of a tree, directly linking its operations to tangible environmental outcomes. Since its inception five years ago, this initiative has contributed to the planting of over a thousand trees across Western Australia. Yoann proudly explained, “This has created a measurable and ongoing environmental impact directly linked to our operations.”
“PRA Façade Upgrade is committed not only to technical excellence and innovation, but also to making a meaningful and lasting contribution to the communities and environments in which we operate.”
In addition, the team participates in selected social, environmental, and mental health initiatives throughout the year. Together, these efforts reflect a culture grounded in responsibility, awareness, and genuine giving back, reinforcing PRA Façade Upgrade’s commitment to creating positive impact within the industry and the broader community.
This culture is upheld by a team committed to long-term success, both for PRA Façade Upgrade and for the clients, communities, and environments the business positively impacts. Integrity, accountability, and the ability to work effectively as a team sit at the core of how PRA operates. Alongside this, the team shares a strong awareness of community and environmental responsibility, which continues to shape the way the business grows and delivers its work.
When hiring, PRA Façade Upgrade places strong emphasis on attitude, character, and attention to detail, alongside technical expertise and experience in façade remediation and maintenance. The company looks for individuals who take pride in their work and understand the importance of delivering consistent, high-quality outcomes. As Yoann explained, “Our recruitment process is designed to assess how individuals think, communicate, and engage with others, as well as their ability to operate safely, responsibly, and collaboratively in demanding environments. We look for people who take pride in their work, care about the outcome, and are motivated to contribute positively to both the team and the client experience.
Once onboarded, team members are actively supported through ongoing training, structured development pathways, and a strong focus on collaboration and professional interaction. This approach helps individuals build confidence, improve wellbeing, and continue developing their skills over time. Yoann added, “In addition to our internal Façade Repair Academy, we regularly invest in external professional development, including leadership and management programs delivered by recognised institutions such as the Australian Institute of Management and other industry-specific training providers. This ensures our team is exposed to best-practice thinking, strong leadership frameworks, and skills that support both personal growth and organisational performance.”
By consistently investing in its people, PRA Façade Upgrade maintains a delivery model built on quality, accountability, and innovation. The team works together in a professional yet down-to-earth manner, enabling reliable outcomes across complex and technically demanding projects, while reinforcing the company’s strong reputation within the industry.
All team members are encouraged to continue learning and developing within their specific areas of expertise. This makes PRA Façade Upgrade an environment where individuals can take ownership of their career progression while remaining part of a supportive team that values client satisfaction, environmental responsibility, and social awareness.
By bridging the gap between traditional rope access delivery models and the practical requirements of high-quality façade remediation, PRA Façade Upgrade ensures access capability and workmanship remain aligned across all projects. Where formal trade qualifications apply, trade-certified personnel are engaged. In areas where no formal trade certification exists, team members are trained to an equivalent standard through structured internal programs, supervision, and continuous skills development. This approach supports consistent workmanship, accountability, and long-term excellence across all façade remediation and maintenance activities.
Through its selective recruitment process, commitment to training, and ongoing investment in advanced access technology, PRA Façade Upgrade continues to safely deliver larger, more efficient, and less intrusive façade projects than traditional access methods would typically allow.
PRA Façade Upgrade is the first and largest adopter of power ascender technology in Western Australia. The company upholds its reputation through clear communication, accountability at every stage of delivery, and a consistent commitment to delivering work to the highest standard.
Yoann said: “PRA Façade Upgrade operates at the forefront of industrial rope access innovation. We combine advanced access methodologies with disciplined project execution, robust quality controls, and a strong focus on outcomes. This approach bridges the gap between traditional rope access models and the practical requirements of high-quality façade remediation, ensuring access capability and workmanship standards are aligned rather than treated as separate disciplines.”
“Our aim is to be a trusted long-term partner for our clients by delivering façade solutions that protect asset value and reduce risk. We focus on non-intrusive, efficient, and high-quality outcomes, while keeping safety, innovation, and integrity at the core of everything we do.”
Working with a diverse client base across construction, government, healthcare, and commercial property sectors, PRA Façade Upgrade has built a reputation for innovation, fairness, and reliability. The company collaborates closely with clients to tailor solutions to site conditions, technical requirements, and budget constraints, delivering practical outcomes that support long-term asset performance.
Looking ahead, PRA Façade Upgrade is focused on strengthening its position as a specialist provider within the façade remediation and high-access sector, while continuing to contribute to longer-term improvement across the Australian trades industry. The company’s future direction centres on capability development, responsible technology adoption, and steady growth built on consistent delivery rather than rapid expansion.
Key priorities include advocating for greater recognition of industrial rope access as a skilled discipline, continuing to invest in advanced access technology, expanding community and environmental initiatives, and reinforcing PRA Façade Upgrade’s role as a trusted partner for complex and technically demanding projects. Together, these efforts reflect a clear and purposeful approach to long-term growth that balances innovation with responsibility.
Yoann added, “Our long-term goal is to build on the success of our internal Façade Repair Academy and use that experience to advocate for the formal recognition of Industrial Rope Access as a certified trade in Australia. Alongside this, we will continue to invest in cutting-edge access technology that supports safer, more efficient, and higher-quality project delivery.
“We will also continue to expand our community and social responsibility initiatives, using our business, people, and networks to support projects that create positive impact. At the same time, we remain focused on delivering consistent, high-quality outcomes. By continuing to invest in capability development and forming strategic partnerships, we aim to remain a trusted provider for complex façade projects across commercial, industrial, and public-sector environments.”
PRA Façade Upgrade has continued to strengthen its position within the industry since the business was established, with its approach closely aligned to key market trends. As regulatory scrutiny increases and urban access constraints become more complex, PRA Façade Upgrade offers a safer, less intrusive, and more efficient alternative for delivering technically demanding façade works. With growing demand for power ascender technology, the company has not only implemented these systems at scale but has also actively contributed to their practical development through real-world application.
Committed to continual improvement, the PRA Façade Upgrade team designs, fabricates, and deploys custom access solutions, including specialised personal work platforms and task-specific systems that integrate directly with power ascenders. These solutions are developed to address unique site conditions and project requirements that standard access systems cannot adequately support.
In addition, the business has established a formal partnership with a leading power ascender manufacturer, positioning PRA Façade Upgrade as the exclusive service provider and reseller for their technology in Western Australia. Yoann added, “This role extends beyond equipment supply and includes technical implementation, servicing, operator support, and the development of project-ready access solutions.”
Transforming challenges into opportunities, PRA Façade Upgrade is shaping not only the buildings it works on, but also a more responsible and sustainable approach to façade renewal, remediation, and building maintenance, across Western Australia.
PRA Façade Upgrade keeps its fingers on the pulse of the industry while doing all it can to set the bar high and carve out new trends. This has won the company respect, recognition, and a plethora of accolades. Yoann enthused: “PRA Façade Upgrade has been recognised at an industry level through multiple Master Painters WA Awards. In 2024, we were awarded Best Textured Coatings Roll and Spray Application Open Value and named finalists for Commercial Repaint Value Over $100,000. In 2025, we were awarded Industrial and Protective Coatings Open Value and again named finalists for Commercial Repaint Value Up to $100,000. These acknowledgements reflect the quality, consistency, and technical standards delivered across our projects.”
It has never been easier to find award-winning façade remediation and maintenance in Perth and, here at APAC Insider, we wish PRA Façade Upgrade every bit of success as it continues to add value to its industry, deliver excellence to its clients, and preserve and protect the environment.
Contact Details
Contact: Yoann Mercier
Company: PRA Façade Upgrade
Website: perthropeaccess.com.au
